Supply Chain Operations Specialist II - East Point, GA

CEVA Logistics; Atlanta (GA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Life insurance

Paid time off

Paid holidays

Tuition reimbursement

401(k)

Health insurance

Job summary

CEVA Logistics in East Point, GA seeks a Supply Chain Operations Specialist II to provide essential operational support, data reporting, and carrier coordination. You will maintain customer profiles, track shipments, and respond to service questions, ensuring accurate documentation.

The role requires a High School diploma or GED and at least five years of logistics office experience, with proficiency in Microsoft Office and databases and the ability to prepare basic reports and track shipments.

Qualifications

• High School diploma or GED required.
• At least five years of office experience in logistics/transportation.
• Proficiency with Microsoft Office and databases; ability to review documentation.

Responsibilities

• Support account management by maintaining customer profiles and service needs; address questions and concerns.
• Interface with airlines, shipping, truck carriers to track shipments and requirements.
• Manage documents for accuracy and update systems; communicate issues to resolve.
• Use databases and logs to locate and verify information and identify potential service concerns.
• Track orders and shipments; assist with tracing and processing invoices.

Skills

Microsoft Office

Databases

Reports

Shipment tracking

Education

High School Diploma or GED

Job description

Supply Chain Operations Specialist II - East Point, GA

life insurance, paid time off, paid holidays, tuition reimbursement, 401(k)

Pay Range: $20.00 - $23.00 per hour

YOUR ROLE

Are you known for exceptional operational support in the supply chain environment? Are you passionate about data reporting and analysis and transportation operations? If so, we have an opportunity that would allow you to provide an essential role and contribute to delivering superior supply chain services.

WHAT ARE YOU GOING TO DO?

• Develop working relationships with internal and external customers, assist with account management such as maintaining customer profiles, details and service needs. Address various internal and external customer questions and concerns regarding shipments, billing, status, services, carriers, and other needs; forward complex or escalated customer needs as appropriate.
• Interface with airlines, shipping, truck and related carriers to understand requirements, track shipments or details; operations are typically standard to complex.
• Manage various documents for accuracy; requires operational knowledge of customers, carriers, and procedures. Update various operational/customer data in software systems and applications, work to identify missing or potential operational or service concerns and communicate with appropriate groups as necessary to resolve.
• Utilize databases, logs, and other sources to locate and verify information; information is usually operational in nature, standard to complex.
• Track orders and shipments and assist with tracing as needed; usually more standard, regional or domestic operations. Create and processes invoices, reviews for operational accuracy, and works with customers on questions and payment.
• Assist with running and summarizing operational reports and details; present information to co-workers or supervisors are needed. Assist with preparing information required for quotes or address potential services; may provide more standard to complex quotes.
• Ensure compliance with company policies and procedures and maintain a safe and effective work environment; assist others with understanding operational items.

WHAT ARE WE LOOKING FOR?

Education and Experience:

• High School graduate or GED.
• Five years of office experience in a logistics/transportation environment.

Skills:

• Basic to Intermediate proficiency in Microsoft Office, Internet, web-based and job specific software applications.
• Utilizes databases and systems to review and verify documentation and information.
• Ability to prepare basic reports, queries, and operational information.
• Ability to track and trace basic shipments or product.

Characteristics:

• Understanding of providers, carriers and services in related supply chain environments.
• Ability to communicate potential concerns or delays.
• Operates in a fast pace and changing environment and in both a team and individual contributor environment.
• Capable of communicating with co-workers to provide and receive direction.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

Information provided is true and accurate. False statements or information will result in the application voided.

• Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
• Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
• Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
• 401(k) with company match.
• Flexible Paid Time Off programs including company paid holidays.
• Tuition reimbursement program.

Helping all candidates find great careers is our goal. The information you provide here is secure and confidential.

ABOUT TOMORROW

We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.