Supply Chain Operations Specialist

American President Lines; Houston (TX); On-site; USD 60,000 - 80,000; Full time

Job summary

A global logistics provider in Houston is seeking an Operations Specialist. The role involves developing relationships with customers, tracking shipments, and managing operational documentation. Candidates should have a high school diploma and 5 years of logistics experience. This position offers competitive pay and a range of benefits, including health insurance and paid time off.

Benefits

Health insurance

401(k) with company match

Flexible Paid Time Off programs

Qualifications

• 5 years of office experience in logistics or transportation.
• Basic to Intermediate proficiency in Microsoft Office.

Responsibilities

• Develop relationships with internal and external customers.
• Track and verify shipments and information.
• Ensure compliance with company policies.

Skills

Microsoft Office proficiency

Ability to track shipments

Operational documentation review

Education

High School diploma or GED

Job description

Overview

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

Pay range: $20.00 - $24.00

Responsibilities

• Develop working relationships with internal and external customers, assist with account management such as maintaining customer profiles, details and service needs. Address various internal and external customer questions and concerns regarding shipments, billing, status, services, carriers, and other needs; forward complex or escalated customer needs as appropriate.
• Interface with airlines, shipping, truck and related carriers to understand requirements, track shipments or details; operations are typically standard to complex.
• Manage various documents for accuracy; requires operational knowledge of customers, carriers, and procedures. Update various operational/customer data in software systems and applications, work to identify missing or potential operational or service concerns and communicate with appropriate groups as necessary to resolve.
• Utilize databases, logs, and other sources to locate and verify information; information is usually operational in nature, standard to complex.
• Track orders and shipments and assist with tracing as needed; usually more standard, regional or domestic operations. Create and processes invoices, reviews for operational accuracy, and works with customers on questions and payment.
• Assist with running and summarizing operational reports and details; present information to co-workers or supervisors as needed. Assist with preparing information required for quotes or address potential services; may provide more standard to complex quotes.
• Ensure compliance with company policies and procedures and maintain a safe and effective work environment; assist others with understanding operational items.

Qualifications

Education and Experience:

• High School graduate or GED.
• Five years of office experience in a logistics/transportation environment.

Skills:

• Basic to Intermediate proficiency in Microsoft Office, Internet, web-based and job specific software applications.
• Utilizes databases and systems to review and verify documentation and information.
• Ability to prepare basic reports, queries, and operational information.
• Ability to track and trace basic shipments or product.

Characteristics:

• Understanding of providers, carriers and services in related supply chain environments.
• Ability to communicate potential concerns or delays.
• Operates in a fast pace and changing environment and in both a team and individual contributor environment.
• Capable of communicating with co-workers to provide and receive direction.

Benefits

WHAT DO WE HAVE TO OFFER?

• Competitive Paid Time Off, 401(k), health insurance and an employee benefits platform with discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including offerings like pet insurance.
• Company culture of recognition with opportunities for growth and development.
• Company allows for collaboration and support across teams to achieve goals.

CEVA operates in a multicultural, global environment and is an equal opportunity employer. We are committed to a diverse and inclusive workplace and provide equal opportunity to all qualified applicants regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address. We recommend that you do not respond to unsolicited propositions from unfamiliar sources.

Information provided is true and accurate. False statements or information will result in the application being voided.

Outstanding benefits for employee and family including multiple health plans, company contributions to health savings accounts, prescription, dental and vision coverage. Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan. Voluntary benefits including additional life insurance, AD&D coverage, critical illness, identity theft & legal plan. 401(k) with company match. Flexible Paid Time Off programs including company paid holidays. Tuition reimbursement program.

About Tomorrow

We value your professional and personal growth. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in, or find your own path. Join CEVA for a challenging and rewarding career.

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