Supply Chain Operations Consultant II (Hybrid)

Baylor Scott & White Health; Dallas (TX); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Immediate health and welfare benefits

401(k) match up to 5%

Tuition Reimbursement

PTO from Day 1

Job summary

Baylor Scott & White Health seeks an Operations Consultant II to lead planning, scheduling, and execution of operations-improvement projects. The role drives Lean Management Systems, coordinates with site operations, and partners with senior leaders to achieve measurable efficiency and patient satisfaction gains.

You will mentor staff and manage cross-functional initiatives in a dynamic healthcare setting. The position emphasizes results, urgency, and professionalism, with two days in-office and

Qualifications

• Lean Six Sigma Green Belt certification required.
• 3+ years of experience in process or operations improvement.
• Strong data analysis and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Willingness to travel 20–60% (local).

Responsibilities

• Plan, schedule, and complete operations improvement projects.
• Facilitate and direct work activities for staff and students.
• Drive Lean Management Systems (LMS) at the division level.
• Deliver operational improvements, financial benefits, and higher patient satisfaction.
• Act as liaison between site operations, senior management, and Lean Operations leadership.

Skills

Lean Six Sigma Green Belt

Process Improvement

Project Management

Data Analysis

Communication Skills

Presentations

Stakeholder Management

Teaching / Facilitation

Travel Readiness

Education

Bachelor's degree or 4 years of work experience

Tools

MS Office

Job description

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values Are

• We serve faithfully by doing what's right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

Job Summary

The Operations Consultant II is responsible for planning, scheduling, and completing operations improvement projects. Facilitates and directs work activities for staff and students. Drives Lean Management Systems (LMS) and process improvements at the division level. This delivers operational improvement, financial benefit, and enhanced patient satisfaction. Stewards progress and deliverables as a liaison between site operations, senior management, and the director of Lean Operations Help.

The successful candidate will be a proactive, results-focused professional who thrives in a dynamic environment, responds with urgency, and consistently drives initiatives to completion while maintaining a high standard of professionalism.

Schedule

Mostly work offsite, in office two days a week.

Key Success Factors

• Lean Six Sigma Green Belt certification required
• Process Improvement experience with Projects preferred
• Formal 3+ day lean or six sigma training and 12+ successful projects with documented successes
• Critical thinking and data skills
• Demonstrated self-direction and results orientation
• Excellent data and problem solving skills applying advanced techniques
• Expertise in lean, process and operations improvement; exceptional facilitator, able to teach multiple styles of continuous improvement courses and applications
• Consulting and/or project management experience
• Exceptional oral and written communication skills
• Strong active listening skills with the ability to understand, interpret, and respond effectively to stakeholder needs
• Ability to conduct professional presentations for executive level audiences
• Ability to prioritize, plan and execute
• Proficiency with word processing, spreadsheets, power point, and graphic presentation software
• Politically attentive to the dynamic interplay that occurs between systems and sites
• Willing to travel 20-60% of the time (local travel)

Belonging Statement

We believe that all people should feel welcomed, valued and supported.

Qualifications

• EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
• EXPERIENCE - 3 Years of Experience