Supply Chain Manager, SSD-Direct

Amazon; New York (NY); On-site; USD 80,000 - 110,000; Full time

Job summary

A forward-thinking company is seeking a Supply Chain Manager to enhance its SSD-Direct delivery team. This pivotal role requires an experienced professional to lead strategic initiatives, optimize processes, and drive improvements across the supply chain. You will manage complex programs, collaborate with diverse teams, and utilize analytical tools to make data-driven decisions. If you thrive in dynamic environments and have a passion for supply chain excellence, this opportunity is perfect for you. Join a team dedicated to delivering faster-than-same-day service and making a significant impact in the logistics industry.

Qualifications

• 2+ years of experience in supply chain forecasting and modeling.
• Intermediate skills in MS Excel, including V-lookups and Pivot Tables.

Responsibilities

• Manage complex cross-functional programs with significant impact.
• Develop and govern KPI reporting for program visibility.

Skills

Forecasting

Process Improvement

Project Management

Data Analysis

Communication Skills

Education

Bachelor’s Degree in Supply Chain

Bachelor’s Degree in Operations

Bachelor’s Degree in Business

Bachelor’s Degree in Engineering

Bachelor’s Degree in Finance

Tools

MS Excel

SQL

Tableau

Microsoft Access

Job description

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Description

The candidate will be working as a member of the Sub-Same Day (SSD-Direct) delivery team as we work to provide faster-than-same-day delivery across North America. We are looking for an experienced Supply Chain Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional, and technology projects and programs within Amazon Supply Chain. This role involves regular communication with operation teams, tech teams, and project sponsors on status, risks, and change control. The role requires ownership of outbound planning, on-road metric performance, and driving process improvements across the program. The supply chain manager will focus on building robust processes, keeping plans, feedback, and goals aligned between all stakeholders.

Key job responsibilities

1. Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations
2. Work with Business, Finance, Tech, and operations partners to lead initiatives surrounding cost, volume, and speed optimization goals
3. Define the program (mission, vision, tenets), set objectives, analyze data, and drive improvements that are quantified with metrics
4. Build scalable, hands-off the wheel products and systems partnering with analytical and technological teams
5. Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions, and reasons behind leadership decisions
6. Partner with customers, internal/external teams, and engineering teams to determine project priorities
7. Oversee gaps between teams, processes, and systems, helping reduce exposure to failure modes
8. Work with program managers, business leaders, and leadership to communicate and impact critical initiatives
9. Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to milestones and performance
10. Adopt a general manager/owner mentality to handle diverse tasks

Basic Qualifications

• Bachelor’s Degree in Supply Chain, Operations, Business, Engineering, Finance, or related fields
• 2+ years of forecasting, designing, or modeling supply chain
• 2+ years of corporate process improvement experience within supply chain
• Intermediate MS Excel skills, including V-lookups and Pivot Tables
• Basic SQL/Programming skills to extract, manipulate, and analyze data

Preferred Qualifications

• Practical application of program management methodologies such as PMP, Lean Six Sigma, or Kaizen
• Advanced knowledge of analytical tools like SQL, Tableau, MS Excel, or Microsoft Access
• Ability to work effectively in ambiguous environments
• Experience managing changing priorities under stress
• Strong problem-solving, mathematical, and data-driven decision-making skills
• Excellent communication skills across multiple organizational levels
• Ability to understand the product, business, and competitive landscape deeply
• High attention to detail and ability to manage multiple projects simultaneously
• Experience with Forecasting, Sales & Operations Planning, and Inventory management

Amazon is an equal opportunity employer and values diversity. For workplace accommodations, visit this link.