Supply Chain Manager - Process and Systems Enablemt, Robotics Supply Chain

Socket.dev; North Reading (MA); On-site; USD 86,000 - 129,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

Maternity and Parental Leave Options

Paid Time Off

401(k) Plan

Job summary

Amazon Robotics is seeking a Supply Chain Manager on the Process and Systems Enablement team to define how Planning and Procurement work across ERP, PLM, and supplier collaboration. You will consolidate requirements, quantify gaps, and drive alignment on scalable future-state workflows for hundreds of suppliers and thousands of components.

You will not own system design but will close the business-side gaps by writing user stories, building business cases, and partnering with product management

Qualifications

• Bachelor's degree required.
• 3+ years of supply chain management, planning, strategic sourcing, commodity management or program management experience.
• Experience writing business requirements documents, functional specifications, and use cases.
• Experience collecting, analyzing, and utilizing data to drive process and system improvements.
• Experience driving direction and alignment with cross‑functional teams.
• Experience working with enterprise supply chain systems or system‑enabled operational workflows.

Responsibilities

• Lead the consolidation of Supply Chain Execution requirements for Planning and Procurement across ERP, PLM, and supplier collaboration initiatives.
• Analyze operational data, process performance, and exception trends to identify pain points and prioritize improvements.
• Represent Planning and Procurement in system design sessions and support user acceptance testing.
• Define and maintain process metrics to monitor system adoption and identify automation opportunities.
• Shape scalable future‑state workflows and gain cross‑functional alignment on decisions and readiness.

Skills

Supply chain management

Process analysis

Stakeholder alignment

User stories

Data analytics

Cross-functional collaboration

Education

Bachelor's degree

Tools

ERP systems

PLM

Job description

You will define how Planning and Procurement processes work at Amazon Robotics as the organization scales its ERP, PLM, supply chain planning, and supplier collaboration systems. In this role, you consolidate requirements from multiple teams, quantify process gaps with data, and drive alignment on future‑state workflows that support hundreds of suppliers and thousands of components across a global robotics supply chain.

Amazon Robotics Supply Chain includes Strategic Sourcing, Supply Chain Execution, Logistics, Program Management, and Trade Compliance — functions that collectively deliver robotics solutions across Amazon's fulfillment network.

The Supply Chain Execution team within this organization owns planning, procurement, master data management, and aftermarket spare parts readiness.

As a Supply Chain Manager on the Process and Systems Enablement team, you will use data, process analysis, and stakeholder feedback to identify recurring pain points, document functional needs, write user stories, and build business cases that program and technology partners can prioritize and execute. You will bring structure to evolving and sometimes undefined processes by aligning stakeholders on workflows that scale across teams and systems. You will not own system architecture or integration delivery; instead, you will own the business‑side closure of Supply Chain Execution requirements by driving alignment on process needs, decisions, validation criteria, and implementation readiness.

Key job responsibilities

• Lead the consolidation of Supply Chain Execution requirements for Planning and Procurement processes across ERP, PLM, supply chain planning, and supplier collaboration initiatives, partnering with product management and technology teams to translate operational needs into user stories and business rules.
• Analyze operational data, process performance, and exception trends to identify pain points, quantify their impact on material readiness and delivery timelines, and prioritize improvements.
• Represent Planning and Procurement in system design sessions and support user acceptance testing to validate that implemented capabilities meet approved requirements.
• Define and maintain process metrics that support business reviews, monitor system adoption, and inform decisions on where to reduce manual work through automation or better integration.
• Shape scalable future‑state workflows from ambiguous current‑state processes, driving cross‑functional alignment on decisions, validation criteria, and implementation readiness.

A day in the life

You might start the morning reviewing exception reports and procurement data to pinpoint where manual workarounds are slowing the team down. Mid‑morning, you join a design session with product management and technology partners to walk through a proposed ERP workflow change, making sure Planning and Procurement needs are captured. After lunch, you document user stories from that session and update your requirements tracker. Later, you meet with planning leads to align on validation criteria for an upcoming system release, then close the day by preparing a summary of open requirements and risks for your weekly business review.

Benefits

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full‑time employees include:

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

About the team

Amazon Robotics Supply Chain connects product design, manufacturing, deployment, and field support teams so robotics programs have the materials, suppliers, and operational readiness needed to scale globally. Within this organization, the Supply Chain Execution team owns planning, procurement, master data management, and aftermarket spare parts readiness.

We are focused on strengthening how we plan, procure, and track materials across a supplier base that spans complex technologies and high‑volume programs. This role sits at the intersection of process improvement and systems enablement, helping the team move from manual, inconsistent workflows to repeatable processes supported by capable tools and clear metrics.

Basic Qualifications

• Bachelor's degree
• 3+ years of supply chain management, planning, strategic sourcing, commodity management or program management experience
• Experience writing business requirements documents, functional specifications, and use cases
• Experience collecting, analyzing, and utilizing data to drive process and system improvements
• Experience driving direction and alignment with cross‑functional teams
• Experience working with enterprise supply chain systems or system‑enabled operational workflows.

Preferred Qualifications

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, MA, N.Reading - 85,800.00 - 128,600.00 USD annually