Supply Chain Manager II, Sub-Same Day (SSD-Core, OE)

Amazon; Nashville (TN); On-site; USD 77,000 - 116,000; Full time

Job summary

Amazon seeks an experienced Supply Chain Manager for the SSD-Core Labor Planning team to own strategic initiatives across North America. You will translate data insights into scalable processes, drive cross-functional programs, and communicate risks and tradeoffs to senior leaders.

The role emphasizes KPI reporting, automation, and end-to-end delivery with a strong program-management mindset and collaboration with tech, product, and operations teams.

Qualifications

• 3+ years of program or project management experience.
• 3+ years cross-functional collaboration with tech and non-tech teams.
• 3+ years defining process improvements using data and metrics.
• 2+ years of supply chain experience.
• Bachelor's degree required.
• Advanced Excel (Pivot Tables, VLOOKUP) and SQL knowledge.
• Experience defining program requirements using data and metrics.

Responsibilities

• Develop and execute the program strategy, driving cross-functional teams to achieve goals.
• Define program mission, set objectives, analyze data and quantify improvements.
• Retrieve and analyze large data sets with Excel, SQL, and AI tools.
• Design and implement reporting to enable data-driven decisions.
• Monitor metrics, identify improvements, and partner with teams to optimize processes.
• Operate autonomously in ambiguous environments and manage risks early.
• Bridge gaps between teams and systems to reduce failures and drive execution.
• Communicate status, risks, and tradeoffs to senior leaders.

Skills

Program management

Cross-functional collaboration

Data-driven improvements

Supply chain experience

Excel

SQL

Stakeholder management

Education

Bachelor's degree

Tools

Excel (Pivot Tables, VLOOKUP)

SQL

Job description

Description

The candidate will be working as a member of the Sub-Same Day (SSD-Core) Labor Planning delivery team as we work to provide faster than same day delivery across North America. We are looking for an experienced Supply Chain Manager with a strong delivery record and proven program management experience to own strategic, tactical, cross-functional and technology projects and programs within SSD Last Mile Delivery. The ideal candidate will draw upon advanced analytical, problem-solving skills, and have a passion for delivering business insights and translating those into scalable, efficient, and automated processes and mechanisms.

This role requires defining business problems and goals, scoping and creating project plans, developing process improvements, building scalable mechanisms, coordinating and driving execution, resolving conflicts, and communicating to senior leaders on status, risks, process/product changes, and evaluating tradeoffs. Data analysis, cross-team coordination, project management and executive presentation skills are essential.

Key job responsibilities

• Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver cross-functional goals

• Define the program (mission, vision, tenets), set objectives, analyze data and drive improvements that are quantified with metrics

• Retrieving and analyzing large sets of data using Excel, SQL, Artificial Intelligence, and other data management systems.

• Designing and implementing reporting solutions to enable stakeholders to manage the business and make effective decisions.

• Monitoring existing metrics, building new metrics, and partnering with internal teams to identify process and system improvement opportunities.

• Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions

• Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.)

• Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks)

• Work with program managers, business leaders, tech, product, science partners and executive team to communicate and impact critical business initiatives

• Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects

• Roll up your sleeves and do whatever is necessary; general manager/ owner mentality

A day in the life

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.

The benefits that generally apply to regular, full-time employees include:

• Medical, Dental, and Vision Coverage

• Maternity and Parental Leave Options

• Paid Time Off (PTO)

• 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!

At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale,

Basic Qualifications

• 3+ years of program or project management experience

• 3+ years of working cross functionally with tech and non-tech teams experience

• 3+ years of defining and implementing process improvement initiatives using data and metrics experience

• 2+ years of supply chain experience

• Bachelor's degree

• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL

• Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience

• 3+ years of driving process improvements experience

• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

• Experience building processes, project management, and schedules

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, NY, New York - 94,300.00 - 141,500.00 USD annually

USA, TN, Nashville - 77,200.00 - 115,800.00 USD annually

USA, WA, Bellevue - 85,800.00 - 128,600.00 USD annually