Supply Chain Manager

Independent Doctors Association (IDA); Syria (VA); On-site; USD 60,000 - 90,000; Full time

Job summary

Independent Doctors Association (IDA) is seeking a Supply Chain Manager to lead procurement, warehousing, and logistics. The role entails directing teams across Syria, refining procedures, and ensuring efficient operations in humanitarian settings.

The ideal candidate has 5+ years in NGOs, a medical-leaning degree, strong English and Arabic communication, and proficiency in MS Office. Flexibility and teamwork are essential for this demanding environment.

Qualifications

• University degree in a relevant field (preferably medical).
• Proficient in MS Office and relevant software.
• Minimum of 5 years of NGO experience.
• Excellent communication skills in written and spoken English, fluent in Arabic.
• Strong initiative, team player, and supportive of humanitarian principles.

Responsibilities

• Oversee procurement, warehousing and logistics activities.
• Review and enhance tools, procedures and policies with the Operations Director.
• Coordinate procurement plans and market surveys for cost-effective sourcing.
• Manage fleets, shipments, customs clearance and tax exemption processes.
• Supervise warehouses, inventory control and reporting across Syria.
• Update logistics policies and SOPs to align with donor standards.

Skills

MS Office

English fluency

Arabic language

Education

University degree (medical fields like pharmacy or medicine)

Job description

IDA is an independent non-governmental organization providing medical and humanitarian assistance to people affected by conflicts, natural disasters, and epidemics regardless of race, religion, gender, or political affiliation.

Supply Chain Manager

Job Summary

Overseeing, directing, coordinating, and exercising control over all procurement, warehouse and logistics activities and tasks. This includes reviewing and enhancing tools, procedures, and policies in collaboration with the Operations Director. The role involves optimizing operational efficiency and ensuring the effective management of warehousing and logistics operations

Main Tasks And Activities

Administration & Strategic Planning

• Develop and implement strategic work plans for the supply chain department, ensuring alignment with organizational goals.
• Oversee a team of multiple units (Procurement, Logistics, and Warehousing) across Syria.
• Establish and execute frameworks for capacity development in collaboration with HR to enhance team performance and capabilities.
• Foster effective communication and collaboration across departments to ensure seamless operations.

Procurement Management

• Design and implement transparent and competitive procurement processes in compliance with donor and organizational regulations.
• Formulate procurement plans for multiple projects, revise them periodically, and monitor their execution.
• Conduct market surveys to maintain updated price data, ensuring cost-effective procurement strategies.
• Develop and maintain a comprehensive supplier roster, conducting evaluations and categorizing suppliers for quality assurance.

Logistics & Fleet Management

• Establish and oversee mechanisms for fleet management, including international and local shipments, customs clearance, and tax exemption processes.
• Coordinate vehicle movement plans, manage transportation requests, and ensure compliance with security protocols.
• Optimize logistics workflows to minimize delays and maximize efficiency in the supply chain.

Warehousing & Inventory Control

• Supervise the management of warehouses ensuring systematic stock control and tracking.
• Develop online systems for managing inventory movement and consumption, ensuring accurate and timely reporting.
• Implement strategies for the storage and distribution of prepositioned goods to beneficiaries.

Assets Management

• Oversee the registration, transfer, and maintenance of assets, utilizing systematic procedures and QR-code-based tracking.
• Conduct periodic physical inspections of assets to assess conditions and maintain updated master sheets for all locations and donors.

Policy Development & Compliance

• Update and refine logistics policies, procedures, and standard operating procedures (SOPs) to enhance field operations and donor compatibility.
• Ensure compliance with all regulatory frameworks and facilitate adherence to donor standards across all operations

Requirements

• University degree (preferably in medical fields like pharmacy or medicine).
• Proficient in MS Office and relevant software.
• Minimum of 5 years of experience in NGOs.
• Stable and robust character, and team player.
• Excellent communication skills in written and spoken English, fluent in Arabic.
• Strong initiative and self-motivation, with a strong commitment to teamwork and humanitarian principles.
• Flexible, enthusiastic, and willing to learn from others.
• Ability to multitask and cope with competing demands under tight deadlines.
• Ability to cope with high workload and stress.
• Identify priority activities.
• Knowledge of the context in Syria
• Good standing and reputation in the community.
• Experience of working with local partners.
• Experience in conducting assessments and monitoring activities.
• Behavioural competencies :
• Planning and delivering results.
• Working with people.
• Communicating with impact and respect.
• Handling insecure environments.

Job Summary

Overseeing, directing, coordinating, and exercising control over all procurement, warehouse and logistics activities and tasks. This includes reviewing and enhancing tools, procedures, and policies in collaboration with the Operations Director. The role involves optimizing operational efficiency and ensuring the effective management of warehousing and logistics operations

Requirements

• University degree (preferably in medical fields like pharmacy or medicine).
• Proficient in MS Office and relevant software.
• Minimum of 5 years of experience in NGOs.
• Stable and robust character, and team player.
• Excellent communication skills in written and spoken English, fluent in Arabic.
• Strong initiative and self-motivation, with a strong commitment to teamwork and humanitarian principles.
• Flexible, enthusiastic, and willing to learn from others.
• Ability to multitask and cope with competing demands under tight deadlines.
• Ability to cope with high workload and stress.
• Identify priority activities.
• Knowledge of the context in Syria
• Good standing and reputation in the community.
• Experience of working with local partners.
• Experience in conducting assessments and monitoring activities.
• Behavioural competencies :
• Planning and delivering results.
• Working with people.
• Communicating with impact and respect.
• Handling insecure environments.