Supply Chain Manager

Energy Innovation Corp; Auburn (AL); On-site; USD 90,000 - 143,000; Full time

Benefits offered by this job

Full medical, dental, and vision

Generous paid time off

Mentorship from day one

Job summary

Retail Solutions Group in Auburn, AL is seeking a seasoned Customer Service professional to drive revenue-focused solutions. You will own business work, oversee post-mortems, and partner across teams to forecast and fix friction in the customer journey.

Expect strong ownership, mentorship from day one, and a path to growth with competitive salary aligned to market ranges in the region.

Qualifications

• 7+ years navigating the politics that business work attracts.
• Bias toward asking the dumb question before the expensive mistake.
• Manager-caliber judgment about when to elevate and when to absorb.
• The kind of listening that makes the other person feel heard.
• Growth mindset and openness to constructive feedback.
• Attention to detail that catches what spell-check misses.
• Ability to thrive both independently and as part of a tight-knit team.

Responsibilities

• Run the post-mortem after a launch slips and bank the lessons, not the blame
• Find the friction in the Auburn customer journey and bill it back to a fix
• Chase down why margin slipped and come back with a fix, not a theory
• Own the Kanban model that everyone quietly trusts to forecast next quarter
• Spot when a manager initiative has quietly lost its sponsor
• Set guardrails so a remote deal can move without a committee

Skills

Strategic judgment

Escalation decisions

Political navigation

Active listening

Growth mindset

Attention to detail

Teamwork

Job description

Bring your Customer Service to Retail Solutions Group and aim it at problems that move revenue, not just problems that move pixels on a dashboard. Retail Solutions Group frames it as a partnership — $90,000 - $143,000 for your 8 years, ownership of business work, and growth shared both ways.

Key Responsibilities

• Run the post-mortem after a launch slips and bank the lessons, not the blame
• Find the friction in the Auburn customer journey and bill it back to a fix
• Chase down why margin slipped and come back with a fix, not a theory
• Own the Kanban model that everyone quietly trusts to forecast next quarter
• Spot when a manager initiative has quietly lost its sponsor
• Set guardrails so a remote deal can move without a committee

What You'll Bring

• A bias toward asking the dumb question before the expensive mistake
• Manager-caliber judgment about when to elevate and when to absorb
• 7+ years navigating the politics that business work attracts
• The kind of listening that makes the other person feel heard
• A growth mindset and openness to constructive feedback
• The kind of attention to detail that catches what spell-check misses
• Ability to thrive both independently and as part of a tight-knit team

Half the business platforms in AL quietly depend on something Retail Solutions Group built in Auburn with candidly-kind care. The Retail Solutions Group promise is plain: clear expectations, real autonomy, and zero surprise reviews.

Expect $90,000 - $143,000 plus full medical, dental, and vision benefits, generous paid time off, and real mentorship from day one.

We are growing the Retail Solutions Group team in AL and adding this position immediately.