Supply Chain Management Specialist III- Eng

UKG; Lowell (MA); On-site; USD 72,000 - 103,000; Full time

Job summary

UKG is the world leader in workforce management solutions serving millions of workers globally. The Supply Chain Specialist will focus on supply planning, contract manufacturing, and depot operations, leveraging 3PLs to optimize manufacturing, transportation, and logistics for electro-mechanical hardware products.

The role offers exposure to broad supply chain disciplines, with opportunities to learn across planning, procurement, and supplier management while traveling domestically and

Qualifications

• Bachelor’s Degree required, preferably in supply chain management or logistics.
• 3–5 years of experience in supply planning, demand planning, inventory management, manufacturing, and logistics.
• Experience with contract manufacturers and 3PLs.
• Proficiency in MS Office, especially Excel.
• Experience with ERP systems (MS Dynamics 365).
• Experience in database management and analytics.
• Strong communication across organizational levels.

Responsibilities

• Supply planning with contract manufacturer in Mexico to align with demand and inventory plans.
• Collaborate with Demand Planner to ensure alignment with forecasts.
• Coordinate with suppliers for on-time delivery and demand planning.
• Build and maintain relationships with strategic suppliers; manage quality, delivery, and price.
• Manage inventory with contract manufacturers and monitor on-hand, on-order, and obsolete stock.
• Oversee fulfillment of sales orders and coordinate with logistics and 3rd party help desk.
• Analyze performance metrics and support business planning.
• Create purchase requisitions and purchase orders; support internal requests.

Skills

MS Excel

MS Office

Data analysis

Project management

Communication skills

Analytical thinking

Cross-functional collaboration

Education

Bachelor’s Degree in supply chain/logistics

Tools

MS D365 / ERP systems

Job description

Why UKG

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.

Why UKG

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.

UKG is the world leader in the design and manufacturing of timeclocks for workforce management solutions. Our integrated timeclocks are used for tracking time and attendance, as well as for self-service features such as taking time off and checking accruals. These user-friendly devices run on an Android operating system and offer multiple options for card readers and power supply choices for seamless integration into a facility's infrastructure and operations. These clocks are certified for safety and meet EMC compliance to allow them to be sold in more than 100 countries. Our Supply Chain Operations team manages global planning, manufacturing, order fulfillment, transportation, logistics, returns, and repairs for our customers around the world.

About The Role

The Supply Chain Specialist will report directly to the Director of Supply Chain Operations. UKG’s supply chain strategy is to leverage contract manufacturing and depot operations, as well as 3PLs, across the supply chain, for manufacturing, transportation, logistics, and depot services. The role and responsibilities of this position are focused primarily on supply planning however the scope of responsibilities covers a broad range of supply chain disciplines, providing the opportunity to experience and learn all facets of supply chain operations for electro-mechanical hardware products.

Responsibilities

• Supply Planning: Manage the supply of components through UKG’s contract manufacturer in Mexico, ensuring supply supports UKG’s demand, build, capacity, and inventory plans.
• Demand Planning: Collaborate with Demand Planner to ensure supply aligns with demand plans and forecasts
• Supplier Coordination: Liaise with UKG’s contract manufacturer and strategic suppliers to ensure on-time delivery of components and to manage demand plans and forecasts.
• Supplier Relationships: Build and maintain strong partnerships with UKG’s strategic suppliers, manage expectations for quality, delivery, and price, and drive escalations when necessary.
• Inventory Management: Manage inventory planned and held by UKG’s contract manufacturer, especially on hand, on order, and excess & obsolete levels
• Sales Order Management: Support UKG’s Logistics Manager by overseeing fulfillment of sales orders, shipments and status, interacting regularly with UKG Sales Operations and UKG’s 3rd party help desk
• Data Analysis & Reporting: Analyze performance metrics, identify root causes of issues, and support business planning processes and exercises
• Purchase Order Management: Create purchase requisitions, place purchase orders, and support all requests from internal stakeholders
• Business Continuity Plan: Support the bi-annual Business Continuity Planning exercises
• Supplier Management: Plan and support UKG’s supplier business and operations reviews and administer UKG’s surveys, audits, and quarterly scorecards
• Supplier & Part Risk Management: Assess, monitor, and support mitigation of component supply, price, lifecycle, and market risks. Administer engagement with UKG’s 3rd party SCRM tools and services
• Supplier & Part Sourcing: Support new supplier and component identifications, assessments, selections, and qualifications, administer RFQs, and research new suppliers and technologies

Basic Qualifications

• Bachelor’s Degree required, preferably with a concentration in supply chain management and / or logistics
• 3 – 5 years of experience in and exposure to areas related to supply planning, demand planning, inventory management, manufacturing, order fulfillment, transportation, and logistics, preferably with a global / international hardware company
• 3 - 5 years’ experience working with a contract manufacturer and / or 3rd party logistics providers
• Proficiency in MS Office, especially Excel
• Experience in MS D365 or related ERP system(s)
• Experience in database management and analytics
• Experience in project management
• Able to travel to domestic and international locations
• Demonstrates initiative, exercises good judgment, and achieves results through the extended team of colleagues and stakeholders
• Acts accountably, from a place of ownership; Works autonomously, with initiative, and proactively; Drives process, systems, and tools improvements
• Can be entrusted to effectively communicate across all levels of the organization; Communicates professionally and effectively with internal stakeholders and suppliers
• Possesses a strong desire to learn about supply chain operations of hardware products

Company Overview

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

Equal Opportunity Employer

UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.

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UKG participates in E-Verify. View the E-Verify posters here.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [e-mail].

The pay range for this position is $71,900 to $103,350. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG’s benefits and rewards at https://www.ukg.com/about-us/careers/benefits