Supply Chain Enterprise Program Manager

Meta; Sunnyvale (CA); On-site; USD 189,000 - 258,000; Full time

Job summary

Meta in Sunnyvale seeks an experienced Supply Chain Enterprise Program Manager to lead the end-to-end delivery of a multi-year enterprise AI solution designed to transform how our supply chain operates.

You will own the program direction, drive structured decision-making across ambiguous spaces, and hold internal teams and external partners accountable to milestones and quality standards, bridging AI/ML capabilities with real-world operations.

Qualifications

• 12+ years of relevant program management or supply chain tech experience (enterprise-scale).
• Experience delivering enterprise AI/ML, ERP, or large platform implementations from inception to production.

Responsibilities

• Define and own the multi-year program roadmap for the enterprise AI solution across Reality Labs Supply Chain.
• Translate ambiguous problems into structured program plans with clear decision criteria.
• Own requirements and acceptance criteria, representing supply chain in technical decisions.
• Drive alignment across engineering, data science, operations, finance, and vendors.
• Negotiate scope, timelines, SLAs with external partners and system integrators.
• Build executive sponsorship and funding for a multi-year horizon.
• Leverage knowledge of ERP/WMS/TMS to stress-test designs against operations.
• Identify failure modes and change-management challenges.
• Establish operating model, decision rights, and escalation paths.

Skills

Program roadmap ownership

Stakeholder management

External partner management

AI/ML familiarity

ERP/WMS/TMS knowledge

Tools

Oracle

o9

Job description

Summary:

You are an experienced, Supply Chain Enterprise Program Manager who will lead the end-to-end delivery of a multi-year enterprise AI solution designed to improve how our supply chain operates. This role requires strategic ownership of program direction and delivery outcomes. You own the strategic direction of a complex program, drive structured decision-making across ambiguous problem spaces, and hold both internal teams and external partners accountable to defined milestones and quality standards. You operate at the intersection of AI/ML technology, enterprise systems architecture, and real-world supply chain operations, bridging the gap between what's technically possible and what delivers measurable business transformation.

Required Skills:

Supply Chain Enterprise Program Manager Responsibilities:

1. Partner internally with Enterprise Engineering and externally with solution partners to define and own the multi-year program roadmap, milestones, and success criteria for the enterprise AI solution across Reality Labs Supply Chain

2. Translate ambiguous business problems into structured, executable program plans with clear decision frameworks and exit criteria

3. Own the problem definition, requirements, and acceptance criteria, acting as the voice of supply chain operations in technical decisions

4. Drive alignment and accountability across engineering, data science, operations, finance, and vendor teams with uncompromising directness and clarity

5. Negotiate scope, timelines, SLAs, and deliverables with external technology partners and system integrators, holding them to outcomes, not activity

6. Build and maintain executive-level relationships across the organization to secure sustained sponsorship, funding, and resource commitment for a multi-year horizon

7. Leverage deep, hands-on experience with supply chain systems (ERP, WMS, TMS, planning/optimization platforms) to pressure-test technical designs against operational reality

8. Bring firsthand knowledge of supply chain operations (procurement, logistics, inventory, demand planning, or fulfillment) to anticipate failure modes, edge cases, and change management challenges that technologists miss

9. Establish and enforce the operating model, decision rights, and escalation paths that allow the program to move fast while maintaining quality and alignment

Minimum Qualifications:

Minimum Qualifications:

1. 12+ years of experience in technical program management, systems implementation, or supply chain technology — with at least 5 years leading large-scale, cross-functional programs

2. Demonstrated experience delivering enterprise-grade systems implementations (AI/ML, ERP, or large platform programs) from inception through production scale

3. Deep, practitioner-level knowledge of supply chain operations and systems — you've been in the trenches, not just adjacent to them

4. Proven track record of managing complex external partner/vendor relationships with high-stakes deliverables and contractual accountability

5. Ability to operate independently: setting direction, influencing without authority, and driving outcomes across VP+ stakeholders

Preferred Qualifications:

Preferred Qualifications:

1. Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)

2. Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)

3. Track record of defining processes and frameworks in environments with limited existing structure

4. Familiarity with supply chain platforms (Oracle, o9, or equivalent)

5. Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies

6. Background that blends technical depth (data platforms, systems integration, API architectures) with business acumen (ROI modeling, change management, organizational design)

7. Experience with AI/ML solution deployment in operational environments (demand forecasting, optimization, anomaly detection, or similar)

Public Compensation:

$189,000/year to $258,000/year + bonus + equity + benefits

Industry:

Internet

Equal Opportunity:

Meta is proud to be an Equal Employment Opportunity and Affinnative Department. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [e-mail].