Title: Logistics Coordinator (Remote)
Shifts:
- Monday to Friday: 10:00 am to 6:00 pm EST
- Friday to Monday: 9:00 am to 7:00 pm EST
Please list your location and shift preference with your resume.
Job Overview:
As part of our logistics team, you will oversee shipment delivery, transportation processes, and systems for the organization. Your role involves developing a high-level view of our current capabilities and challenges, and forming recommendations for procedural improvements to enhance efficiency and support business objectives.
Responsibilities:
- Coordinate logistics schedules between merchants, internal departments, and distribution centers.
- Review purchase orders and shipping documents for accuracy.
- Build and tender shipments to partner carriers.
- Make special shipping arrangements as necessary.
- Track shipments and resolve shipping errors.
- Prepare bills and invoices.
- Ensure all services meet quality standards and SLAs.
- Perform regular audits of logistics procedures to maintain a high-level overview of organizational capabilities.
- Optimize transport planning for efficiency for customers and stakeholders.
- Maintain accurate pre-shipment and post-shipment administration.
- Track and trace shipments, manage proof of delivery, and resolve issues related to overages, shortages, and damages.
- Respond to additional/special service requests (e.g., lift-gate, inside delivery).
- Collaborate with transportation providers and freight payment teams to manage costs and flows.
- Handle damage and loss claims.
- Assist in troubleshooting safety, service, and operational issues.
Requirements and Qualifications:
- Bachelor's degree preferred.
- Prior experience in logistics and transportation roles.
- Effective verbal and written communication skills.