Supply Chain Coordinator

SGS Consulting; Sacramento (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

SGS Consulting in Sacramento, CA is seeking a Transportation/Logistics Analyst to review carrier invoices, monitor shipments, and support carrier coordination. You will collaborate with the Logistics Team to resolve issues from pickup to delivery, ensure TMS data integrity, and communicate updates to stakeholders.

Ideal candidates have freight audit, TMS data management, MS Office proficiency, and strong communication skills.

Qualifications

• Associates degree or equivalent work experience.
• Experience in freight audit and carrier coordination is expected.
• Strong MS Office skills, especially Excel and Word.

Responsibilities

• Review suspended carrier invoices and approve payments.
• Audit detention and accessorial charge requests with authorization keys.
• Track and trace shipments and report on KPIs in the TMS.
• Maintain TMS data integrity and perform template updates and rate management.
• Provide carrier scorecard updates and communicate fuel surcharge changes weekly.
• Coordinate with Clients plants and carrier partners to resolve issues and improve service.

Skills

Freight invoice auditing

Shipment tracking

TMS management

Communication skills

Customer service

Education

Associate degree

Tools

MS Excel

MS Word

Job description

Job Responsibilities:

Review suspended carrier invoices and provide resolution and approval to carrier partners.Review detention and other accessorial charge requests and get authorization key for clients stakeholders.Provide payment status to carrier's and give feedback on aging invoices.Review planned shipments for Clients plants from pickup to point of delivery and resolve any problems for plants and carriers' partners around appointment setting, contact information, rating, missed pickups, and missed deliveries.Communicate with the Logistics Team and direct Managers daily to escalated issues; loads requiring recovery, spot quote shipments, critical or urgent issues on shipments or site needs, etc.Track & trace shipments, manage and report on various measurables in the TMS including, but not limited to carrier tender rejections, late delivery and pick-up, late delivery reason codes, load updates from carriers, critical customer lists, and others as needed.Maintain TMS data integrity, error corrections, template updates, rate and carrier management within the TMS and other administrative functions within the TMS.Assist in executing and communicating carrier scorecard data results for the carriers.Maintain Clients location database (Plants, Customers, Carriers, Suppliers).Communicate weekly Fuel Surcharge updates. Monitor freight invoices for fuel cost discrepancies and research as needed.Provide TMS training to new Masonite carriers and site users; develop and maintain SOP's that pertain to TMS training; assist in TMS implementation.

Skills:

Shipment tracking and freight invoice auditing expertiseTMS management and data integrity skillsStrong communication and interpersonal abilitiesCustomer service and carrier coordination proficiencyAnalytical thinking with problem-solving and reporting skills

Education/Experience:

Associates degree; or 3 years post-high school work experience.Intermediate analytical skills/experience.Minimum 1 year's business analytics experience.Minimum 1 year freight audit experience.Minimum 2 years of customer service experience.Minimum 2 years of Transportation or Load Planning experience.Intermediate skill level with MS Office; required Excel and Word.