Supply Chain Coordinator

Family Tree Farms; Dinuba (CA); On-site; USD 55,000 - 70,000; Full time

Job summary

Family Tree Farms in Dinuba, California is looking for a logistics coordinator to manage international logistics operations for fresh berries. The role involves coordinating imports, ensuring compliance with documentation, managing incidents, and working collaboratively with internal teams. Ideal candidates will have prior experience in international logistics or supply chain, proficiency in ERP systems and Excel, and excellent communication skills. The position offers opportunities to engage with various international markets and optimize logistics operations.

Qualifications

• Previous experience in international logistics, supply chain, or international trade preferred.
• Understanding of maritime transport, import procedures, and customs clearance.
• Professional level of English required.

Responsibilities

• Manage and coordinate international logistics operations for fresh berries.
• Oversee the full container journey from booking to delivery.
• Review, validate, and organize all logistics documentation.
• Monitor shipment status and manage logistics incidents.
• Register and track logistical costs and support rate comparisons.

Skills

International logistics experience

Documentation management

Proficiency in ERP systems

Strong communication skills

Problem-solving skills

Tools

Excel

Supply chain tracking tools

Job description

Overview

To manage and coordinate international logistics operations for fresh berries, ensuring on-time delivery, full documentary compliance, accurate tracking, and effective cost control across UK and European markets. This role provides operational support to the Supply Chain Manager, helping ensure products arrive in optimal condition while maintaining a stable, visible, and customer-focused supply chain.

Responsibilities

• International Logistics Coordination
• Coordinate imports of fresh berries from South Africa, Latin America, and Europe.
• Manage day-to-day communication with freight forwarders, shipping lines, and customs brokers in both the UK and EU.
• Oversee the full container journey: booking, loading, transit, port arrival, customs clearance, and final delivery to customer sites or warehouses.
• Documentation Management
• Review, validate, and organize all logistics and commercial documentation (Bills of Lading, CMRs, invoices, certificates of origin, phytosanitary certificates, packing lists, etc.).
• Ensure compliance with customer requirements and regulatory standards in the UK and EU.
• Maintain accurate and timely records in ERP systems and internal tracking tools.
• Incident & Claims Handling
• Monitor shipment status proactively and identify potential risks during transit.
• Manage logistics incidents such as delays, temperature deviations, port issues, or missed connections.
• Support the Supply Chain Manager in handling claims by gathering documentation, temperature reports, and evidence.
• Cost Control & Operational Efficiency
• Register, verify, and track logistical costs including freight charges, port fees, storage, customs, and inland transportation.
• Support rate comparisons and cost-optimization initiatives.
• Verify and pre-approve logistics invoices, ensuring accuracy and alignment with contracted services.
• Cross-Functional Collaboration
• Work closely with planning, procurement, quality assurance, and commercial teams to align shipment schedules with business needs.
• Provide timely updates to internal stakeholders regarding ETAs, delivery status, and logistics performance.
• Support internal reporting on stock movements, arrivals, and logistics KPIs.

Requirements

• Experience
• Previous experience in international logistics, supply chain, or international trade (fresh produce or perishable goods preferred).
• Understanding of maritime transport, import procedures, and customs clearance (UK + EU).
• Experience working with freight forwarders and export/import documentation.
• Technical Skills
• Proficiency in ERP systems, Excel, and supply chain tracking tools.
• Strong documentation management and administrative accuracy.
• Core Competencies
• Highly organized, detail-oriented, and capable of managing multiple shipments simultaneously.
• Strong communication skills with external partners (forwarders, warehouses, customs brokers) and internal teams.
• Problem-solving skills with the ability to act quickly during logistics disruptions.
• Proactive, reliable, and service-oriented approach.
• Professional level of English (additional languages are a plus).