Supply Chain Assistant Manager

Signet Jewelers Limited; New York (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

Signet Jewelers Limited is seeking an Assistant Manager, Supply Chain in New York, NY. This role is responsible for overseeing daily operations in Supply Chain and Fulfillment, ensuring smooth execution and process improvements.

The ideal candidate will have 3-5 years of related experience and strong leadership skills. Advanced proficiency in Excel is essential. This position offers opportunities for professional development and team engagement.

Qualifications

• 3‑5+ years of experience in Supply Chain, Operations, Fulfillment, or related operational environments.
• 1‑2+ years of leadership or supervisory experience preferred.
• Proven ability to analyze operational data and translate insights into actionable improvements.

Responsibilities

• Support and oversee daily Supply Chain operations including order flow management.
• Monitor operational performance metrics and maintain structured reporting.
• Lead team meetings, operational check‑ins, and cross‑functional updates.

Skills

Advanced proficiency in Microsoft Excel

Strong analytical and critical‑thinking abilities

Operational discipline and attention to detail

Leadership presence

Effective written and verbal communication

Ability to manage multiple priorities

Collaborative mindset

Proactive ownership mentality

Job description

Assistant Manager, Supply Chain

The Assistant Manager, Supply Chain will be responsible for supporting and elevating daily operations across multiple internal and external teams within Supply Chain and Fulfillment. Reporting to the Supply Chain Manager, this role manages day‑to‑day operational execution, workflow coordination, cross‑functional collaboration, and continuous process improvement initiatives to support both immediate operational demands and long‑term efficiency goals.

Responsibilities

• Support and oversee daily Supply Chain operations, including order flow management, backlog monitoring, vendor coordination, and workflow optimization
• Collaborate across multiple internal departments (e.g., Operations, QC, Customer Service, Fulfillment) and external partners to ensure seamless execution and prevent disruptions
• Monitor operational performance metrics, track volume trends, and maintain structured reporting to support informed decision‑making
• Build and maintain tracking tools, dashboards, and reporting mechanisms using advanced Excel functions
• Balance workload across teams to maintain productivity, efficiency, and service‑level expectations
• Provide leadership presence on the floor when needed, proactively addressing bottlenecks and supporting issue resolution
• Lead team meetings, operational check‑ins, and cross‑functional updates with clarity and professionalism
• Support onboarding and training initiatives to ensure team members understand expectations, tools, and workflows
• Provide constructive feedback and coaching to promote accountability and continuous development
• Identify operational inefficiencies and implement structured process improvements to strengthen execution and visibility

Skills and Abilities

• Advanced proficiency in Microsoft Excel (Pivot Tables, XLOOKUP/VLOOKUP, reporting, dashboards)
• Strong analytical and critical‑thinking abilities with structured problem‑solving approaches
• Operational discipline and attention to detail
• Leadership presence with the ability to influence and guide team members
• Effective written and verbal communication across all levels of the organization
• Ability to manage multiple priorities while maintaining accuracy and accountability
• Collaborative mindset with strong cross‑functional coordination capabilities
• Proactive ownership mentality and high level of initiative

Requirements

• 3‑5+ years of experience in Supply Chain, Operations, Fulfillment, or related operational environments
• 1‑2+ years of leadership or supervisory experience preferred
• Demonstrated experience managing high‑volume workflows with measurable performance impact
• Proven ability to analyze operational data and translate insights into actionable improvements
• Experience working in fast‑paced environments with shifting priorities