Supply Chain and Inside Sales Coordinator

Worldwide Oilfield Machine; Houston (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Company sponsored insurance

401(k) plan

paid holidays

vacation

Job summary

Worldwide Oilfield Machine (WOM) is seeking a Supply Chain and Inside Sales Coordinator for our NW Houston Subsea facility. You will manage the full lifecycle of inside sales—from inquiry to procurement and order fulfillment—while liaising with Engineering and Planning to ensure accuracy and timely delivery.

The role also covers purchasing, supplier negotiations, and front-desk responsibilities to support daily operations. A strong customer service mindset and ERP experience are essential.

Qualifications

• 2+ years of customer service experience.
• 2+ years as a Buyer or similar procurement position or supply chain experience.
• Experience in a manufacturing environment, specifically O&G/API products.
• Experience with ERP systems like Syteline.
• Excellent time management and organizational skills with high attention to detail.

Responsibilities

• Handle day-to-day inquiries by phone and email from customers.
• Coordinate with Engineering and Planning to ensure timely order processing.
• Purchase materials, supplies, outsourced services, and equipment; negotiate pricing and delivery.
• Track orders and maintain purchase orders in the ERP system.
• Serve as receptionist, manage front desk and visitors while supporting admin duties.

Skills

Customer service

Procurement

Purchase orders

Education

High school diploma or equivalent

Tools

Syteline (ERP)

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Supply Chain and Inside Sales Coordinator

Full Time Houston, TX, US

8 days ago Requisition ID: 1365

Worldwide Oilfield Machine (WOM) is a globally recognized, multinational company that was established in 1980 with its headquarters based in Houston, Texas. With over 2,500 employees, the WOM group of companies is strategically located worldwide with manufacturing facilities, engineering centers, sales offices and assembly/testing workshops in Houston, Texas; Pune, India; Aberdeen, Scotland; Dubai, UAE; Seoul, South Korea; Jakarta, Indonesia; Ashgabat, Turkmenistan; and Singapore.

We are currently seeking a Supply Chain and Inside Sales Coordinatorat our Subsea facility in NW Houston to manage the full lifecycle of an inside sale, from initial customer inquiry through procurement and order fulfillment. This role serves as a key point of contact for customers, handling day-to-day inquiries by phone and email, coordinating with internal departments such as Engineering and Planning, and supporting Planning Managers to ensure timely and accurate order processing.

In addition, the position is responsible for purchasing materials, supplies, outsourced services, and equipment by negotiating pricing and delivery schedules with suppliers, tracking orders, and maintaining purchase orders (POs) in the system.

The role also serves as the facility's receptionist, providing a professional first point of contact for visitors and callers, managing the front desk, directing inquiries, coordinating visitor access, and supporting general administrative activities to ensure smooth day-to-day office operations.

• Ensure customer Request for Quotations (RFQs) are issued on time, prepare estimate and process orders, manage customer portals
• Concert approved purchase requisitions into Pas; send RFQs to external suppliers, resolve PO and invoice discrepancies
• Negotiate price and delivery terms with both customers (Sales) and suppliers (Purchasing)
• Frequently communicate order status to customers; monitor supplier delivery and quality performance; expedite orders and follow up
• Responsible for all front-of-house reception duties while overseeing office operations, including purchasing supplies, sourcing cafeteria items (coffee, cups, etc.) and liaising with cleaning and facility management vendors
• Comply with all environmental, health and safety rules
• Perform other duties as may be assigned

Requirements:

• High school diploma or equivalent
• 2+ years customer service experience.
• 2+ years as a Buyer or similar procurement position or supply chain experience.
• Proficient in Microsoft applications
• Experience in manufacturing environment, specifically O&G/ API products
• Experience with ERP systems like Syteline
• Excellent time management and organizational skills with high level of attention to detail
• Ability to work independently

WOM offers long-term, stable employment in a comfortable environment. WOM has an excellent compensation and benefits package, including

• Company sponsored insurance
• 401(k) plan
• paid holidays
• vacation