Supplier Warranty Cost Lead

Watershed; Plymouth (MI); On-site; USD 90,000 - 112,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

401(k) plan

Equity rewards

Paid time off

Job summary

Rivian seeks a Supplier Warranty Cost Lead to steward fair cost recovery across a global vendor base. You will align engineering failure data with financial operations and partner with manufacturing, IT, and procurement to optimize invoicing and cost-recovery processes.

Ideal candidates have 5+ years in automotive warranty or supplier management, strong cross-functional communication, and familiarity with AI tools and ERP systems.

Qualifications

• Bachelor’s degree in a technical or business field.
• 5+ years in warranty recovery or supplier management in automotive/manufacturing.
• Understanding of automotive systems and failure analysis.

Responsibilities

• Oversee fair resolution of financial responsibility for supplier warranty claims.
• Lead financial recoveries and supplier negotiations for warranty costs.
• Coordinate WARSCARs and 8D reports with suppliers to ensure root causes are documented.

Skills

Warranty recovery

Supplier management

Cross-functional communication

Education

Bachelor’s in Business, Finance, Engineering, Supply Chain, or related field

Tools

Google Workspace

Jira

SAP

Hex

Databricks

AI tools

Job description

About Rivian

Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.

As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.

Role Summary

The Supplier Warranty Cost Lead directs the fair and timely recoupment of warranty costs by leading commercial negotiations and resolving disputes across a global vendor base. Serving as a vital link between engineering failure data and financial operations, this role ensures fair cost-recovery targets are achieved while preserving collaborative, productive vendor relationships. In partnership with internal technical, manufacturing, and IT teams, you will oversee root-cause corrective action tracking and refine enterprise invoicing systems. Ideal candidates bring over five years of automotive or manufacturing warranty and supplier management experience, paired with strong cross-functional communication skills and a deep understanding of industry quality standards

Responsibilities

• Oversee all aspects of the fair resolution of financial responsibility associated with Supplier Warranty claims
• Execute the financial responsibility resolution portion of Rivian’s Supplier Warranty Partnership Program, including all direct financial recoveries, facilitation of supplier negotiations, data gathering, and technical validation for establishment of normal ratios during serial production
• Be the subject matter expert and resource for the global supply base regarding Supplier Warranty financial resolution while leading supplier training webinars and facilitating transaction closure though efficient dispute resolution
• Work closely with supplier warranty technical leads to coordinate the issuance of Warranty Supplier Corrective Action Requests (WARSCAR) and tracking of supplier 8D reports, ensuring root causes are technically documented and resolved
• Act as a dynamic bridge between technical analysis and financial recovery, ensuring cost recovery is fair and goals are met while building strong, collaborative networks across Rivian and our supplier base
• Serve as the primary point of contact for the IT team for all Supplier Warranty financials, resolve SAP errors through collaborative problem solving, and build out invoicing solutions through the Rivian Basecamp supplier portal
• Lead technical warranty discussions with DREs, SDEs, and Manufacturing to ensure consistent evidence-based messaging to the supply base

Qualifications

• Bachelor’s in Business, Finance, Engineering, Supply Chain, or a related technical field
• 5+ years of experience in warranty recovery, quality, supplier management (development, purchasing), or customer account management within an automotive or complex manufacturing environment
• Basic understanding of automotive systems and how components fail/interact within a vehicle
• Familiarity with structured problem-solving (8D, 5-Why) and a "work smarter" mindset focused on automation
• Knowledge of automotive warranty standards (AIAG CQI-14, VDA Field Failure Analysis)
• Ability to navigate complex technical discussions with suppliers while maintaining strong relationships
• Familiarity with Google Workspace, Jira, SAP, Hex, Databricks, AI tools
• Willingness to work in a strong cross-functional environment
• Comfortable working in a manufacturing / production environment
• Travel 10%

Pay Disclosure

The salary range for this role is $89,900 - $112,400 for Plymouth, MI based applicants. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, geographic location, shift, and organizational needs.

The salary range for this role is $89,900 - $112,400 for Normal, IL based applicants. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, geographic location, shift, and organizational needs.

The successful candidate may be eligible for annual performance bonus and equity awards.

We offer a comprehensive package of benefits for full-time and part-time employees, their spouse or domestic partner, and children up to age 26, including but not limited to paid vacation, paid sick leave, and a competitive portfolio of insurance benefits including life, medical, dental, vision, short-term disability insurance, and long-term disability insurance to eligible employees. You may also have the opportunity to participate in Rivian’s 401(k) Plan and Employee Stock Purchase Program if you meet certain eligibility requirements. Full-time employee coverage is effective on their first day of employment. Part-time employee coverage is effective the first of the month following 90 days of employment. More information about benefits is available at rivianbenefits.com.

Equal Opportunity

Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at [e-mail].

Candidate Data Privacy and Technology

Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.

Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services.

Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.

How We Use AI in Our Hiring Process: To ensure transparency, we want candidates to know that Rivian uses iCIMS Talent Cloud Artificial Intelligence (TCAI) and AI-enabled tools to assist with screening, reviewing, organizing and highlighting profiles and applications that match the key requirements for each role.

AI does not make hiring decisions: Qualified candidate applications are reviewed by a member of our team, and all decisions throughout the process are made by humans. We use AI to support efficiency and consistency, not to replace human judgment. We are committed to a fair, thoughtful, and equitable experience for every candidate.

Participation in AI profile matching is entirely voluntary. If you prefer that your profile not be used in this process, you can opt out at any time. Opting out means your profile will be excluded from automated matching and will not be surfaced for additional roles through this system. Your current application remains active and will not be affected in any way.

Please note that we are currently not accepting applications from third party application services.