Supplier Specialist /Expeditor - 9:00 am-6:00pm Tuesday-Saturday

Misumi USA; Schaumburg (IL); On-site; USD 54,000 - 55,000; Full time

Job summary

A leading company in manufacturing is seeking an Order Management Specialist to oversee domestic and import orders. The role involves supporting sales, managing supplier relationships, and improving departmental efficiencies. Candidates should have a Bachelor's degree and relevant experience, with strong communication and problem-solving skills. The company offers competitive pay, comprehensive benefits, and a supportive work environment.

Benefits

Comprehensive medical, vision, and dental benefits

401(k) with match

Paid Time Off and Holidays

Fitness Membership

Parental Leave

Qualifications

• Two years purchasing/procurement/supplier management experience desired.
• High proficiency in MS Office suite, especially Excel.
• Strong interpersonal and conflict management skills required.

Responsibilities

• Provide support to Sales, Product Development, and Customers.
• Serve as liaison between Supplier, Customer Service, and Warehouse.
• Support achievement of team KPIs through effective time management.

Skills

Communication

Organization

Problem Solving

Time Management

Interpersonal Skills

Education

Bachelor's degree in relevant field

Tools

MS Office Suite

Excel

Access

SQL

Job description

This role provides order management of domestic and import orders for local and overseas suppliers/distributors.

This person leverages effective communication, organization skills, and strong process workflow orientation to drive desired day-to-day department outcomes and will analyze and interpret data to drive continuous improvement and department efficiencies.

Job Responsibilities:

1. Provide support to Sales, Product Development, and Customers including custom quotations, large quantity quotes (BQ’s), expedite requests, and special requests (SIQs) to increase customer satisfaction and sales overall.
2. Serve as liaison between Supplier, Customer Service, and Warehouse for notification of delays, cancellations, undelivered orders, and other supplier-caused disruptions.
3. Support achievement of team KPIs through completion of daily tasks, effective time management, and timely communications to suppliers.
4. Obtain lead times, order status, and delivery information from suppliers/distributors, expediting orders as needed.
5. Enter replacement orders for short shipments, freight damage, or incorrect material supplied.
6. Improve productivity based on internal processes.
7. Collaborate with other departments on cross-functional activities.
8. Serve as contact point to address and resolve escalated supplier/internal customer issues.
9. Work effectively with procurement departments from domestic and overseas suppliers.
10. Other duties as assigned by management.

Job Requirements:

• Bachelor’s degree in relevant field or equivalent work experience.
• Two (2) years purchasing / procurement / supplier management experience desired.
• High proficiency in MS Office suite, Excel/Access/SQL is a plus.
• Excellent time management and prioritization skills.
• Must have excellent problem-solving skills, be detail-oriented, and capable of training/material retention.
• Strong interpersonal and conflict management skills required.
• Excellent verbal and written communication skills required.
• Ability to collaborate with suppliers to support customer needs.
• Works with high degree of initiative, professionalism, independent judgment, attention to detail.

WHAT WE CAN OFFER YOU:

MISUMI will provide training needed to be successful in this role, along with opportunities for growth and innovation in our team-oriented culture. We offer outstanding benefits and retirement plans to help you focus on your job and exceeding customer expectations. We value our employees and have been recognized as one of the happiest workplaces with excellent perks.

Pay Rate: $26/hour

Benefits Offered:

Comprehensive benefits including Medical, Vision, Dental, Life, Disability, Legal, Pet Insurance, 401(k) with match, Transit Benefits, Employee Resource Plans, Fitness Membership, Tax Savings Plans, Parental Leave, Paid Time Off, and Holidays.

Note: Compensation is only considered earned once vested and payable. Bonus and other compensation are at the company's discretion.

Applicants must be authorized to work in the U.S. on a full-time basis. Sponsorship is not available.

MISUMI is an Equal Opportunity Employer and does not discriminate based on protected statuses.

For California residents, we comply with privacy laws and may collect personal information during the application process. Details are available in our privacy policy.