Supplier Relationships Lead — Elevate Partnerships

Starbucks Corp.; Seattle (WA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage (Starbucks College)

Job summary

Starbucks Corp. is seeking a Manager, Supplier Relationships within Facilities Supplier Performance. You will manage supplier sourcing and relationships, ensure service quality, and drive cost-efficiency. Collaborate with Sourcing, Legal, Operations, and regional teams to translate strategy into measurable results.

The role emphasizes leading supplier performance programs, negotiating contracts, and monitoring SLAs to uphold Starbucks’ standards across soft/hard services and equipment.

Qualifications

• Bachelor’s degree or significant relevant experience.
• 7+ years of contract management experience.
• 7+ years of financial analysis, modeling, and business planning experience.
• 7+ years of operations and procurement experience in a retail/high-tech/IT industry.
• 5+ years leading sourcing activities and supplier performance programs.
• 2+ years of team leadership experience.

Responsibilities

• Manage new and ongoing key supplier relationships within an assigned category.
• Monitor supplier performance against KPIs and contract requirements.
• Develop and maintain SLAs and performance review processes.
• Lead formal business and performance reviews with supplier and Starbucks leadership.
• Support compliance with preferred suppliers and reduce off-contract work.
• Lead cross-facility RFPs and supplier contract negotiations.
• Interface with Legal, Procurement, and project managers on supplier relations.

Skills

Negotiation

Relationship management

Cross-functional collaboration

Data analytics

Communication

Leadership

Education

Bachelor’s degree

Tools

Excel

Tableau

Power BI

Job description

Starbucks Corp. is seeking a Manager, Supplier Relationships within Facilities Supplier Performance. You will manage supplier sourcing and relationships, ensure service quality, and drive cost-efficiency. Collaborate with Sourcing, Legal, Operations, and regional teams to translate strategy into measurable results.

The role emphasizes leading supplier performance programs, negotiating contracts, and monitoring SLAs to uphold Starbucks’ standards across soft/hard services and equipment.