Supplier Quality Technician: Drive Quality, Containment & Compliance

LEGO Group; Richmond (VA); Hybrid; Confidential; Full time

Benefits offered by this job

Family Care Leave

Life and disability insurance

Headspace wellbeing program

Colleague discount

Bonus scheme

Job summary

LEGO Group is seeking a Supplier Quality Technician to enable production with high-quality materials and reduce delays from supplier issues. You will serve as the first line of defense for defects, communicate with suppliers, and support containment and nonconforming material processes.

The role requires working with QA, supply base, and internal teams to maintain premium quality. The position includes training, collaboration, and continuous improvement efforts, with a hybrid workplace and a

Qualifications

• Two to three years of experience in manufacturing, quality, or equivalent roles.
• High school diploma or equivalent is required.
• Technical certification or associate degree preferred.

Responsibilities

• Assure that purchased materials comply with LEGO requirements.
• Act as first line of defense when supplier defects are found, lead the categorization of the defects and communicate to the suppliers in a clear and concise manner.
• Support production through efficient containments of defects, strong and timely communication, and escalations.
• Manage quarantined material and follow through the nonconforming material process including following up on the RMA process.
• Perform incoming inspection on purchased materials based on associated risk level.
• Maintain internal data bases and daily metric data.
• Supervise supplier's personnel in case of containment on site, considering all EHS requirements.
• Maintain cleanliness and tidiness of workspace and reject areas.
• Perform traceability investigations in COMBI 2.0 and generate reports.
• Work with management to ensure processes are followed and supplier quality concerns are addressed.
• Develop and update supplier quality process documentation.

Skills

Quality Assurance

Data analysis

Supplier communication

Problem solving

Documentation

Education

High school diploma

Associate degree

Technical certification

Tools

SAP

Job description

LEGO Group is seeking a Supplier Quality Technician to enable production with high-quality materials and reduce delays from supplier issues. You will serve as the first line of defense for defects, communicate with suppliers, and support containment and nonconforming material processes.

The role requires working with QA, supply base, and internal teams to maintain premium quality. The position includes training, collaboration, and continuous improvement efforts, with a hybrid workplace and a