Supplier Quality Performance Specialist

6029-MEDICAL DEVICE BUSINESS SERVICES, INC. Legal Entity; Raynham (MA); On-site; USD 94,000 - 152,000; Full time

Job summary

DePuy Synthes, part of Johnson & Johnson, seeks a Supplier Quality Performance Specialist in Raynham, MA to strengthen supplier quality oversight and drive data-driven improvements.

The role focuses on monitoring quality metrics, developing dashboards, and aligning with cross-functional teams to ensure regulatory readiness and continuous improvement within a highly regulated environment.

Qualifications

• Bachelor’s degree in Engineering, Quality, Data Analytics, Information Systems, Life Sciences, or related discipline.
• 6+ years of experience in Quality Engineering, Quality Systems, Data Analytics, or regulatory roles.
• Experience in 21 CFR 820, ISO 13485, and/or MDD environments.
• Experience building metrics dashboards and reports.
• Ability to support audits and management reviews with data.
• English language proficiency; travel limited.

Responsibilities

• Develop and maintain quality metrics dashboards and reports.
• Analyze data to identify trends, risks, and improvements.
• Support governance of QMS processes and data reporting.
• Collaborate with Quality, Compliance, IT and stakeholders.
• Provide data-driven insights for supplier quality monitoring.
• Support audits and inspections readiness.
• Communicate results to management via reviews.

Skills

Data analytics

Quality systems

Regulatory compliance

Audit support

Cross-functional collaboration

Education

Bachelor’s degree in Engineering, Quality, Data Analytics, Information Systems, Life Sciences, or related discipline

Tools

Power BI

Job description

At Johnson & Johnson, we believe health is everything.

Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function: Quality

Job Sub Function: Supplier Quality

Job Category: Professional

All Job Posting Locations: Raynham, Massachusetts, United States of America

Job Description

Depuy Synthes is recruiting for a Supplier Quality Performance Specialist located in Raynham, MA.

Job Description Summary

Manages systems and processes to conduct effective Supplier Performance Monitoring (SPM) and Management across the organization. Supports day-to-day direction and improvement of the Source Quality organization's quality metrics systems. Ensures that processes, products, and services comply with established company and regulatory standards and partners with cross-functional departments in implementing quality procedures. Identifies ongoing quality and/or service issues and develops corrective and preventative action plans in response. Directs workflow to implement strategies designed to ensure Quality Systems are in line with internal best practices and in compliance with the organization’s Quality Assurance (QA) standards, international standards, and government regulations. Coordinates assignments for processes that ensure effective deployment and monitoring of Quality Systems. Contributes to meetings and aligns with multiple functions on overall Quality strategy, updates, and processes.

Job Description

DePuy Synthes is recruiting for a Supplier Quality Performance Specialist. Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Job Overview

Under limited supervision and in accordance with all applicable federal, state, and local laws/regulations and DePuy Synthes procedures and guidelines, the Supplier Quality Performance Specialist is responsible for supporting Source and Supplier Quality Systems through advanced data analytics, reporting, and system enablement. This role plays a key part in strengthening visibility, governance, and performance of quality processes by translating quality data into actionable insights. The position partners closely with Quality Engineering, Compliance, IT, and business stakeholders to enable data-driven decision-making, improve Supplier Performance Monitoring effectiveness, and support regulatory readiness across the organization.

Key Responsibilities

• Develop, maintain, and enhance metrics dashboards and reports to support Quality Management System (QMS) performance and compliance monitoring.
• Gather feedback from users and stakeholders and implement improvements to the SPM procedures and processes.
• Analyze quality and compliance data to identify trends, risks, and improvement opportunities.
• Support governance and execution of QMS processes through accurate, timely, and reliable data reporting.
• Partner with Quality, Compliance, and IT teams to define data requirements and ensure data integrity across quality systems.
• Support audit and inspection readiness by providing quality metrics, dashboards, and analytical insights
• Maintain documentation and reporting standards related to quality analytics and systems.
• Drive continuous improvement initiatives to enhance SPM transparency, efficiency, and metric maturity.
• Ensure results of verification and monitoring of the effectiveness of the quality system related to supplier performance monitoring and its compliance to applicable regulations and standards for assessing suitability, adequacy and effectiveness of quality systems are routinely communicated to management through the management review process.

Qualifications

• Education: Bachelor’s degree in Engineering, Quality, Data Analytics, Information Systems, Life Sciences, or a related discipline (required).
• Advanced degree in Analytics, Quality, or a related field (preferred).
• Experience and Skills: Required: A minimum of 6 years of experience in Quality Engineering, Quality Systems, Data Analytics, Compliance, or related roles within a regulated industry.
• Hands-on experience developing and maintaining metrics dashboards and reports.
• Experience within a 21 CFR 820 and/or MDD and/or ISO 13485 environment.
• Strong analytical skills with the ability to translate complex data into clear insights.
• Experience supporting audits, inspections, and/or management reviews with data and metrics.
• Strong attention to detail, documentation, and data governance practices.
• Preferred: Experience in medical devices, healthcare, or other highly regulated industries.
• A working knowledge medical device regulations and Quality Management Systems is desired.
• Experience working in a global or matrixed organization.
• Exposure to executive-level quality reporting or metric governance.
• Quality, Analytics, or Regulatory certifications (e.g., ASQ, RAC, Power BI certifications).
• Other: Language: English required. Travel: Limited; occasional domestic travel.

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.

#LI-Hybrid #DePuySynthesCareers

Preferred Skills

• Coaching
• Communication
• Compliance Management
• Controls Compliance
• Cross-Functional Collaboration
• Data Compilation
• Econometric Models
• ISO 9001
• Issue Escalation
• Performance Measurement
• Problem Solving
• Quality Control (QC)
• Quality Standards
• Standard Operating Procedure (SOP)
• Technologically Savvy
• Vendor Selection

The anticipated base pay range for this position is : $94,000.00 - $151,800.00

Additional Description for Pay Transparency:

• Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
• This position is eligible to participate in the Company’s long-term incentive program.
• Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
• Vacation -120 hours per calendar year
• Sick time - 40 hours per calendar year
• for employees who reside in the State of Colorado -48 hours per calendar year
• for employees who reside in the State of Washington -56 hours per calendar year
• Holiday pay, including Floating Holidays -13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave - 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave - 80 hours in a 52-week rolling period
• 10 days Volunteer Leave - 32 hours per calendar year
• Military Spouse Time-Off - 80 hours per calendar year

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.