Supplier Quality Manager

Johnson & Johnson Innovation; Massachusetts; On-site; USD 102,000 - 177,000; Full time

Job summary

Johnson & Johnson is seeking a Supplier Quality Manager to oversee external manufacturers across Raynham, MA; Warsaw, IN; Palm Beach Gardens, FL; West Chester, PA. You will lead supplier quality systems, drive continuous improvement, and ensure compliance with global regulations and DePuy Synthes requirements.

The role requires a strong background in regulated industries, experience managing teams, and proven ability to lead investigations, CAPA, and supplier qualifications.

Qualifications

• University/Bachelor’s degree or equivalent in Engineering/Scientific or related technical field.
• Advanced degree in engineering/science preferred.
• Minimum 6 years in a regulated industry.
• At least 2 years in a managerial role.
• Experience with Suppliers and supplier quality systems.
• Strong negotiation, communication, and leadership skills.
• Knowledge of risk management and compliance issues.

Responsibilities

• Lead supplier quality for external manufacturers and ensure product quality, regulatory compliance, and industry standards.
• Drive supplier performance, risk management, audits, and quality agreements.
• Champion continuous improvement and digital transformation of supplier quality processes.
• Provide technical leadership for investigations, CAPA, change management, and process controls.
• Partner with cross-functional and external manufacturers to resolve quality issues and mitigate risks.
• Develop and lead a high-performing team through coaching and training programs.
• Support audits and regulatory inspections while ensuring GMP, safety, and environmental commitments.

Skills

Negotiation

Leadership

Communication

Problem solving

Project management

Technical quality

Education

Bachelor's degree in Engineering/Science

Advanced degree preferred

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Quality

Job Sub Function:

Supplier Quality

Job Category:

People Leader

All Job Posting Locations:

Palm Beach Gardens, Florida, United States of America, Raynham, Massachusetts, United States of America, Warsaw, Indiana, United States of America, West Chester, Pennsylvania, United States of America

Job Description:

About MedTech

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

We are searching for the best talent for a Supplier Quality Manager to be located at a Raynham, MA; Warsaw, IN; Palm Beach Gardens, FL or West Chester, PA.

The Supplier Quality Manager is accountable for establishing and monitoring robust quality assurance programs to ensure external manufacturers consistently meet DePuy Synthes quality, regulatory, and business requirements. This includes oversight of supplier quality systems, manufacturing process controls, product quality performance, risk management activities, and compliance with applicable global regulations and standards. The Source Quality Manager drives continuous improvement initiatives, strengthens supplier capabilities, and fosters a culture of quality excellence to ensure the reliable delivery of safe, effective, and compliant products.

Key Responsibilities:

• Lead Source Quality and Purchasing Controls for external manufacturers, ensuring supplier quality systems, process controls, and product quality requirements consistently meet DePuy Synthes, regulatory, and industry standards.
• Drive Supplier Performance and Compliance through supplier qualification, quality metrics, risk management, quality agreements, audits, and ongoing performance monitoring to ensure a compliant and reliable supply base.
• Champion Continuous Improvement and Digital Transformation by simplifying, standardizing, and digitizing Supplier Quality processes, systems, and reporting to improve efficiency, effectiveness, and compliance.
• Provide Technical Quality Leadership for supplier-related quality activities including nonconformance management, investigations, CAPA, change management, verification and validation, and manufacturing process controls.
• Partner Cross-Functionally and with External Manufacturers to resolve quality issues, mitigate supply and compliance risks, support product lifecycle activities, and achieve business objectives.
• Develop and Lead a High-Performing Team by recruiting, coaching, and developing talent, establishing effective training programs, and fostering a culture of quality, accountability, and continuous improvement.
• Support Business and Regulatory Objectives through leadership during internal audits, supplier assessments, and regulatory inspections while ensuring financial, GMP, Health, Safety, and Environmental commitments are met

Qualifications

Education:

• University/Bachelor’s degree or equivalent in Engineering/Scientific or associated relevant Technical / Engineering discipline is required.
• An Advanced degree in engineering/scientific or discipline is preferred.

Experience and Skills

Required:

• A minimum of 6 years progressive experience in a regulated industry.
• A minimum of 2 years of experience in a managerial capacity.
• Previous work experience with Suppliers.
• Demonstrated knowledge of business impact of compliance issues and risk management.
• Experience in leadership roles involving project management, problem solving and technical projects.
• This individual is expected to possess high performing skills in negotiating and influencing decision makers, decision making skills, communication skills, judgement, tact and leadership skills.

Preferred:

• Relevant experience in medical devices and/or pharmaceutical industry.
• Experience in Supply Chain and/or R&D.
• Experience with Six Sigma/Process Excellence tools, training and certification.

Other:

• This position may require up to 20% travel, both domestic and international.

Johnson & Johnson announced plans to separate our Orthopedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.

Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers , internal employees contact AskGS to be directed to your accommodation resource.

Preferred Skills:

• Coaching
• Consistency
• Controls Compliance
• Critical Thinking
• Data Savvy
• Engineering
• Financial Competence
• Good Automated Manufacturing Practice (GAMP)
• ISO 9001
• Lean Supply Chain Management
• Leverages Information
• Process Improvements
• Quality Control Testing
• Quality Standards
• Quality Systems Documentation
• Quality Validation
• Science
• Technology
• Engineering, and Math (STEM) Application
• Technologically Savvy

The anticipated base pay range for this position is :

$102,000.00 - $177,100.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

• Vacation - 120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado -48 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year
• Holiday pay, including Floating Holidays - 13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave - 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave - 80 hours in a 52-week rolling period 10 days
• Volunteer Leave - 32 hours per calendar year
• Military Spouse Time-Off - 80 hours per calendar year