Supplier Quality Manager, USCDS

Hilti (Canada) Corporation; Irving (TX); On-site; USD 85,000 - 110,000; Full time

Job summary

A leading global construction firm is seeking a Supplier Quality Manager to ensure suppliers provide high-quality products and services. You will manage supplier relationships and compliance while leading cross-functional teams for continuous improvement. Candidates should have 8+ years in quality management, particularly in supplier quality roles, and a degree in a technical field. This position also offers a competitive salary and robust benefits package.

Benefits

Generous paid time off

Educational reimbursement

401(k) matching

Medical/dental/vision coverage

Qualifications

• 8+ years of quality experience, including 5+ years in a Supplier Quality role.
• Strong knowledge in supplier audits and quality management systems.
• Fluent in English with excellent communication skills.

Responsibilities

• Conduct supplier audits to ensure quality compliance.
• Lead cross-functional teams to improve supplier quality.
• Handle product complaints and drive necessary actions.

Skills

Supplier management

Quality management

Stakeholder management

Problem analysis

Communication skills

Education

Bachelor’s or Master’s degree in a technical field

Tools

Lean

6Sigma

FMEA

APQP

8D

Job description

What's the role?

Supplier Quality Manager ensures suppliers consistently provide high-quality products and services by conducting audits, implementing quality control plans, analyzing defect trends, and collaborating with both suppliers and internal teams to resolve issues and drive continuous improvement. The role involves managing supplier relationships, maintaining supplier performance metrics, ensuring compliance with company and regulatory standards, and supporting new product development to maintain supply chain integrity.

What does the role involve?

• Account for the supplier quality of defined products by:
• Leading qualification of the manufacturing process for new products at supplier side in product development projects.
• Establishing and continuously improving quality management system at suppliers.
• Conducting supplier audits to qualify new suppliers / processes and track improvements for risk avoidance.
• Carrying out onsite release and quality control at supplier side for outgoing inspection depending on the need from project.
• Handling product complaint with 8D/A3 report and sustainably driving the measures with suppliers.

• Leading cross functional teams to drive supplier quality development to continuously improve the current supplier to expected quality level.
• Strongly contributing to people development by conducting process and quality trainings and by supporting the on-boarding of new quality managers.
• Being willing to travel both domestic (50%) and international (20%) – supplier site, customer base & Headquarters.
• Performing additional duties as assigned.

What you need is:

• Bachelor’s or Master’s degree in a technical field, with a strong preference for Chemical Engineering; degrees in Mechanical or Materials Engineering are also considered.
• Proven professional Quality experience (8+ year) including 5+ years in SQ role with expertise on set of manufacturing technologies.
• Excellent technical and quality management skills with adequate experience in Supplier audit, APQP, Lean, 6Sigma, FMEA, 8D, 5Why, DFM, MSA etc.
• Excellent fluency in moderation and communication skills in oral and written English.
• Proven experience in Supplier management, supplier development and improvement initiatives.
• Highly skilled in stakeholder management including top management and influencing without leading.
• Good economic knowledge and understanding of business correlations of costs, risks and impact.
• Basic knowledge of legal and contract aspects of quality, warranty and liability.
• Self-sufficient in problem analysis and drive for results.
• Ability to develop concepts for prevention, improvements on the product, system, process or organization level.
• Good understanding of manufacturing technologies.

Why should you apply?

Let’s face it, we know there are lots of other companies out there. We have an excellent mix of people, which we believe makes for a more vibrant, more innovative, more productive team. We're a big company with a family-owned feel. You will be given the opportunity to make big changes that will ripple throughout the industry while feeling right at home with the Hilti family.

What do we offer?

In addition to a competitive base salary and exciting bonus potential, we offer a robust benefits package including a generous paid time off policy that includes vacation, personal days, health & wellness, and two days per year to give back in your local community, paid family leave, educational reimbursement, 401(k) matching, medical/dental/vision coverage, and a variety of other benefits to fit the needs of our employees.