Supplier Quality Manager

Becton Dickinson NA; El Paso (TX); On-site; USD 120,000 - 150,000; Full time

Job summary

Becton, Dickinson and Company (BD) is seeking a Supplier Quality Manager at the El Paso site to lead supplier quality activities, drive continuous improvement, and ensure regulatory compliance across the supply chain.

You will manage supplier qualification, monitoring, SCARs, audits, and risk management, partnering with Operations, Procurement, Engineering, and Regulatory Affairs to maintain uninterrupted supply of compliant materials.

Qualifications

• Bachelor's degree in Engineering, Quality, Science or related technical field.
• 7+ years in Quality, Supplier Quality, Manufacturing Quality, or Quality Engineering in a regulated industry.
• 3+ years of people leadership experience.
• Experience with supplier audits, qualification, SCARs, and performance management.

Responsibilities

• Lead and develop the site Supplier Quality organization, including hiring and performance management.
• Oversee supplier qualification, onboarding, monitoring, and requalification activities; drive improvements.
• Ensure effective incoming inspection and material acceptance; monitor trends and reduce defects.
• Ensure compliance with FDA QMSR, ISO 13485 and BD Quality System procedures; lead CAPAs and risk assessments.
• Lead supplier audits and support inspections; collaborate with regulatory and cross-functional teams.
• Identify projects to improve supplier performance and drive cost-related improvements; analyze data for trends.

Skills

Supplier Quality

Leadership

Audits

CAPA

Root Cause Analysis

Education

Bachelor's degree (Engineering/Quality/Science)

Tools

SAP

TrackWise

MasterControl

Job description

Job Description Position Summary

The Supplier Quality Manager is responsible for leading the Supplier Quality function for the El Paso manufacturing site. This role ensures that purchased materials, components, and services consistently meet BD and regulatory requirements while driving supplier performance, risk reduction, and continuous improvement throughout the supply chain. The Supplier Quality Manager leads a team of supplier quality engineers and quality professionals responsible for supplier qualification, supplier monitoring, incoming quality activities, supplier investigations, supplier corrective actions (SCARs), supplier audits, and supplier-related risk management. This position partners closely with Operations, Procurement, Engineering, Manufacturing, Regulatory Affairs, and Global Supplier Quality to ensure uninterrupted supply of compliant product and materials.

Key Responsibilities

• Supplier Quality Leadership
  Lead and develop the site Supplier Quality organization, including hiring, coaching, performance management, and talent development. Establish objectives, priorities, and performance metrics aligned with site and business goals. Foster a culture of quality, compliance, accountability, and continuous improvement.
• Supplier Management
  Oversee supplier qualification, onboarding, monitoring, and requalification activities. Drive supplier performance improvement through quality metrics, business reviews, and risk-based assessments. Partner with Procurement and Global Supplier Quality on supplier selection and sourcing decisions. Support supplier quality agreements and quality requirements.
• Incoming Quality & Material Controls
  Ensure effective incoming inspection and material acceptance processes. Monitor incoming quality trends and implement actions to reduce defects, escapes, and supplier-related nonconformances. Support containment activities for suspect or nonconforming materials.
• Quality Systems & Compliance
  Ensure compliance with FDA QMSR, ISO 13485, applicable regulatory requirements, and BD Quality System procedures. Lead supplier-related investigations, CAPAs, and risk assessments. Ensure supplier issues are appropriately escalated, investigated, and resolved. Maintain inspection, supplier, and quality records in accordance with company requirements.
• Audits & Regulatory Readiness
  Lead supplier audit planning and execution. Support customer, corporate, and regulatory inspections. Serve as the site subject matter expert for supplier quality processes and controls. Ensure audit observations are effectively addressed and sustained.
• Continuous Improvement
  Identify and execute projects that improve supplier performance, reduce cost of poor quality, and strengthen supply chain reliability. Utilize quality and operational excellence tools to drive measurable improvements. Analyze supplier quality data to identify trends, risks, and improvement opportunities. Lead cross-functional problem-solving efforts for significant supplier issues.
• Cross-Functional Collaboration
  Partner with Manufacturing, Engineering, Procurement, Regulatory Affairs, and Operations leadership to ensure supplier-related risks are effectively managed. Participate in change control, validation, product transfer, and new product introduction activities as required. Provide regular updates and performance reporting to site leadership.

Qualifications

• Required
  Bachelor's degree in Engineering, Quality, Science, or a related technical field. Minimum 7 years of experience in Quality, Supplier Quality, Manufacturing Quality, or Quality Engineering within a regulated industry. Minimum 3 years of people leadership experience. Experience with supplier audits, supplier qualification, supplier corrective actions, and supplier performance management. Working knowledge of FDA QMSR, ISO 13485, risk management principles, and quality system requirements. Strong root cause analysis, CAPA, and problem-solving skills. Excellent communication and stakeholder management abilities.
• Preferred
  Medical device manufacturing experience. Certified Quality Engineer (CQE), Certified Quality Auditor (CQA), Certified Supplier Quality Professional (CSQP), Six Sigma Green Belt, or Black Belt certification. Experience with SAP, TrackWise, MasterControl, or similar quality systems. Experience supporting international suppliers and global supply chains.

Leadership Competencies

• Builds high-performing teams.
• Drives accountability and execution.
• Demonstrates strong business acumen and risk-based decision making.
• Influences across functions and organizational levels.
• Champions continuous improvement and operational excellence.
• Maintains a patient-first and compliance-focused mindset.

Travel

Up to 25% domestic and international travel to supplier sites and BD locations.

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you'll discover a culture in which you can learn, grow and thrive. We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success. To learn more about BD visit https://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Primary Work LocationUSA TX - El Paso - Northwestern Dr.Additional LocationsWork Shift