Supplier Quality Manager

Aligned Data Centers; Columbus (OH); On-site; USD 70,000 - 110,000; Full time

Job summary

This innovative firm is seeking a Supplier Quality Manager to enhance manufacturing quality capabilities with external partners. The role demands exceptional problem-solving and critical thinking skills, alongside the ability to thrive in a collaborative environment. You will lead assessments and corrective actions while ensuring effective communication with stakeholders. A successful candidate will possess a technical degree and extensive experience in a manufacturing quality role, with a keen eye for detail and a desire to work in a fast-paced setting. Join a forward-thinking company and make a significant impact on quality management.

Qualifications

• 5 years’ experience in a manufacturing/quality role is required.
• Must have ASQ Certifications like CQE, CMQ/OE, or CQA.
• Ability to travel 25-50% of the time is necessary.

Responsibilities

• Lead gap assessments with Supplier Partners and address quality issues.
• Assign SCARs to Partners and conduct follow-up activities.
• Communicate effectively with stakeholders when quality issues arise.

Skills

Problem-solving

Critical thinking

Organizational skills

Time management

Interpersonal communication

Attention to detail

Education

Bachelor's degree in a technical discipline

Tools

Core Quality Tools (APQP, PPAP, DFMEA, PFMEA)

Lean Manufacturing Tools (Value-Stream Mapping, Kaizen, 5S)

SharePoint

MS Access

Job description

REPORTS TO: Sr. Manager, Partner Quality

SUMMARY: The Supplier Quality Manager collaborates with primarily external owner furnished equipment (“OFE”) partners to develop their manufacturing quality capabilities to continue to scale with Aligned. This position requires excellent problem-solving and critical thinking skills, as well as the ability to work successfully in a team environment under limited supervision. Excellent organizational, time management, and technical quality abilities are a must.

DUTIES AND RESPONSIBILITIES (to include, but not limited to):

• Lead comprehensive gap assessments with Supplier Partners and work with them to effectively address and close open actions.
• Assign Supplier Corrective Actions Requests (SCAR’s) to Partners for quality issues as per established procedures and conduct follow-up activities to drive robust corrective/preventive actions.
• Liaison with Aligned stakeholders (Operations, Commissioning Teams, and Contractors) when Quality Issues are identified and facilitate communications with responsible Supplier Partners.
• Follow a Plan-Do-Check-Act methodology when addressing Supplier Partner gaps in performance.
• Superb written, verbal, and interpersonal communication skills.
• Exhibit a professional, positive attitude in all circumstances.
• Perform other related activities within the scope of this role as required.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in a technical discipline.
• 5 years’ experience in a manufacturing/quality role.
• Working knowledge of a Supplier Partner Quality Management System structure.
• ASQ Certifications, e.g., CQE, CMQ/OE, and/or CQA
• ISO 9001:2015 Auditor training & experience
• Supplier quality experience within low-volume, high-mix manufacturing.
• Ability to multi-task, with strong time management and organizational skills.
• Desire to work in an extremely fast-paced and ever-changing environment.
• Must have a strong attention to detail.
• Ability to maintain discretion and confidentiality.
• Ability to travel 25- 50% of the time.

ADDITIONAL DESIRED SKILLS AND EXPERIENCE:

• ISO 9001:2015 Lead Auditor training & experience
• Applied knowledge using Core Quality Tools, such as APQP, PPAP, DFMEA, PFMEA, Process Control Planning, MSA, etc.
• Direct experience using Lean Manufacturing Tools, such as Value-Stream Mapping, Kaizen, 5S, Gemba, etc.
• SharePoint or other data repository experience
• MS Access or similar database experience

COMPETENCIES:

• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.
• Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
• Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Ability to be self-supervised, especially when working remote.
• When visiting supplier partner facilities, frequently required to walk and stand.
• Comfortable in manufacturing environments which may include hot/cold, dust, dirt, noise, etc.
• Occasionally work near moving mechanical parts.