Supplier Quality Coordinator

IDEMIA; Exton (PA); On-site; USD 70,000 - 95,000; Full time

Job summary

IDEMIA is seeking a Suppliers Quality Coordinator to improve quality in line with site goals and supplier performance. In this role you will qualify suppliers and materials, drive corrective actions, and collaborate with Engineering, Quality, Production and Supply Chain to ensure conformance with specifications.

You will lead supplier audits, monitor quality metrics, support ISO 9001/14001 and PCI/VISA requirements, and act as a quality advocate across a global manufacturing network.

Qualifications

• At least five years of experience in manufacturing.
• Experience in Supplier Quality Assurance and/or Quality audits.
• Advanced MS Office skills.
• Strong organization, communication and analytical abilities.

Responsibilities

• Maintain safety standards according to policies and PPE requirements.
• Participate in and sustain all 5S activities and routines.
• Assess new or potential suppliers against procedures and standards.
• Perform supplier/product qualification and follow-up audits.
• Review technical specifications and incoming inspection instructions.
• Lead Material Review Board with Engineering and Supply Chain.
• Plan and monitor actions (audits, scorecards) and measure supplier performance.
• Control material non-conformities and communicate findings internally and externally.
• Support root cause analysis and verification of corrective actions.
• Provide data to transfer costs of non-quality to suppliers.

Skills

Communication skills

Team player

Detail-oriented

Analytical skills

Tools

MS Office

Excel

Job description

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Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our unique expertise in biometrics and cryptography, we enable our clients to unlock simpler and safer ways to pay, connect, access, identify, travel and protect public places – at scale and in total security.

Our teams work from 5 continents and speak 100+ different languages. We strongly believe that our diversity is a key driver of innovation and performance.

Purpose

The role of the Suppliers Quality Coordinator (SQC) is to improve quality in line with the site PPM and number of suppliers’ complaints target. In this context, the SQC is involved in the supplier and or raw material qualification process, responsible for all quality improvement issues related materials and suppliers. Responsible to drive suppliers towards quality expectations and materials technical specifications.

To succeed in this mission, the SQ Coordinator needs to build collaborative links internally with Engineering, Supply Chain, Quality and Production and externally with suppliers.

Key Missions

• To maintain proper safety standards according to established policies and procedures including proper use of Personal Protective Equipment (PPE) as needed in the production area
• Actively participate and sustain all 5S activities and routine
• Quality representative responsible for ensuring that all new or potential suppliers are assessed against the relevant selection procedures and fully meet the standards required by IDEMIA
• Perform suppliers’ product and process qualification and or follow up audits
• Review with Engineering technical specification and internal incoming inspections instructions and control plan
• Lead Material Review Board with Engineering and Supply Chain
• According to the monitoring level determined for the suppliers, plan and monitor appropriate actions (audits, scorecards) and measure quality supplier performance level as per set frequency
• Control material non-conformities and proper communication internally to Supply Chain, Engineering and Production, and externally to suppliers
• Ensure effective implementation of corrective and preventive actions at supplier and internally by supporting on root cause analysis and effectiveness check of corrective actions
• Provide the necessary data to enable Purchasing to transfer costs of non-quality to the suppliers
• Ensure that suppliers control their processes and final outgoing inspection, providing Certificate of Conformance at each delivery
• Ensure proper Incoming Inspection procedures are implemented (proper controls, frequency and tools) and monitor results
• Manage projects and key indicators by creating suitable data analysis and report findings based on statistical evidence and trending
• Assist with the development and maintenance of department procedures and work instructions. Assist in training personnel and ensure that employees received updated training in work instructions and procedures
• Support and understanding of ISO 9001 and 14001, VISA/MC/PCI and any other specifications and requirements
• Assist the supervisor to maintain workflow in the department and to coordinate department functions with the production schedule for material related issues
• Must follow procedures and guidelines as defined by the Employee Handbook
• Perform other duties as instructed by direct Supervision

Profile & Other Information

• At least five years of experience in manufacturing
• Experience in Supplier Quality Assurance and or Quality audits
• Advanced computer skills to include all main MS Office Products (Outlook, Excel, Word, PowerPoint)
• Team player with strong interpersonal and communication skills and ability to perform well under pressure
• Strong organization skills, excellent personal time management, group time management, decision-making, and analytical skills required
• Must be extremely detail-oriented and accept ownership for projects
• Must be able to work in a fast-paced environment

By choosing to work at IDEMIA, you will join a unique tech company, offering a wide range of growth opportunities. You will contribute to a safer world, collaborating with an international and global community. We value the diversity of our teams and welcome people from all walks of life, regardless of how they look, where they come from, who they love, or what they think.

We deliver cutting edge, future proof innovation that reach the highest technological standards and we’re transforming, fast, to stay a leader in a world that’s changing fast, too.

At IDEMIA, people can develop their expertise and feel a sense of ownership and empowerment, in a global environment, as part of a company with the ambition and the ability to change the world.

Visit our website to know more about the leader in Identity Technologies