Supplier Quality Assurance Manager

Dole Packaged Foods; Atwater (CA); Hybrid; USD 100,000 - 115,000; Full time

Job summary

Join a purpose-driven organization as a Supplier Quality Assurance Manager, where you'll play a vital role in managing food safety and quality across supply chains. This innovative firm is committed to accessible fruit nutrition and seeks a passionate individual to lead compliance efforts and drive quality initiatives. You'll engage with diverse teams, conduct critical audits, and ensure regulatory compliance while fostering a culture of continuous improvement. If you're ready to make a significant impact in the food industry, this opportunity is perfect for you.

Qualifications

• 5+ years of experience in food manufacturing quality operations.
• Knowledge of FSMA, FD&C Act, and GMPs.
• Experience with GFSI schemes like SQF and BRC.

Responsibilities

• Manage food safety and quality standards across supply chains.
• Conduct audits and assessments of 3rd party manufacturers.
• Develop FSQA requirements for supply chain partners.

Skills

Food Safety Regulations

Quality Assurance Management

3rd Party Compliance

Conflict Resolution

Education

Bachelor’s degree in Food Science

PCQI Certification

FSVP and Lead Auditor Training

Job description

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Dole Packaged Foods is a purpose-led organization that champions accessible fruit nutrition and aims to build a brighter future for people through the goodness of fruit.

Reporting to the FSQA Lead, North America, the Supplier Quality Assurance Manager is a key member of the corporate FSQA team, managing food safety and quality standards across the supply and service provider chains.

This role is considered "locally remote" to our Atwater, CA facility, meaning the selected candidate does not need to report daily but must attend requested meetings.

Responsibilities

• 3rd Party Manufacturers
• Perform qualification and approval assessments, including on-site audits, for proposed 3rd party manufacturers.
• Conduct Ways of Working (WoW) audits with strategic partners to develop best practice programs.
• Engage with internal and external teams to support PDI projects, driving innovation and new product launches through our stage-gate process.
• Evaluate products from 3PM partners and marketplace goods routinely.
• Work with 3PMs to resolve quality issues and develop corrective action plans.
• Establish continuous improvement activities with 3PM suppliers, tracking performance metrics and compiling scorecards.

• Material Suppliers
• Conduct risk assessments for all raw materials, including on-site audits as needed.
• Approve and guide Procurement and PDI teams on new or modified materials.
• Manage supplier approvals and ongoing assessments.
• Collaborate on raw material specifications and review out-of-spec results.
• Handle quality complaints and determine root causes with supplier teams.
• Compile supplier performance data for monthly review.

• Supply Chain
• Develop FSQA requirements for supply chain partners, including warehousing and transport providers.
• Perform audits of warehouse operations as necessary.
• Implement and maintain quality SLAs with logistics providers.
• Review and resolve quality incidents within logistics networks.

• Regulatory
• Support FVSP program management.
• Conduct mock recalls with warehouse facilities.
• Coordinate with regulatory teams and agencies on imported goods.
• Ensure compliance through due diligence testing for the US market.

Other duties as assigned.

Qualifications

• Minimum 5 years’ experience in food manufacturing quality operations.
• Knowledge of food safety and regulations (FSMA, FD&C Act, GMPs).
• Experience with GFSI schemes like SQF and BRC.
• Proven track record managing 3rd-party compliance and audits.
• Experience with “ready to eat” food categories.

What You’ll Need to Succeed

• Passion for a purpose-driven career.
• Strong business and leadership skills.
• Comfortable with executive interactions and conflict resolution.
• Flexibility and multitasking ability.
• Self-motivated with a drive for success.

Education & Certification

• Bachelor’s degree in Food Science, Microbiology, Environmental Sciences, or related.
• PCQI certification preferred.
• FSVP and Lead Auditor training preferred.

Physical Requirements

• Ability to sit for extended periods, lift 15 pounds, and reach overhead.

Travel Requirements

• Up to 50% travel, domestic and international.

All qualified applicants will receive consideration without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, veteran status, or disability.

For California-based jobs, the hiring pay scale is $100,000 to $115,000, considering experience, education, and location.