Supplier Quality Assurance Engineer, Steering

ThyssenKrupp Presta AG; Hamilton (OH); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health coverage

401K matching

Paid time off & holidays

Tuition reimbursement

Gym reimbursement

Life insurance

Employee Assistance Program

Discounted Bilstein products

Internal growth opportunities

Paid volunteer hours

Job summary

thyssenkrupp Bilstein of America, Inc. seeks a Supplier Quality Assurance professional to uphold quality across supplier interactions, drive corrective actions, and monitor performance. The role emphasizes root-cause analysis, containment, and continuous improvement in an automotive manufacturing setting.

Responsibilities include coordinating supplier sorts, documenting KPIs, and training teams. Travel ~10% may be required.

Qualifications

• Bachelor's degree in Engineering or Engineering Technology or 3+ years of related experience.
• Experience investigating quality problems and applying technical judgement.
• Experience designing and implementing Corrective Actions for process escapes.
• Knowledge of manufacturing processes (machining, stamping, forging, etc.) and assembly plant processes.
• Understanding of IATF and AIAG core tools requirements including customer requirements.
• 5+ years in automotive component manufacturing; APQP, PSO, PPAP, Control Plans, and FMEA.
• Experience presenting technical/project information to teams, management and customers.
• Experience applying SPC methods to analyze data and evaluate processes.
• Proficient with Microsoft Office products.
• Experience developing/maintaining supplier relationships.
• Excellent written and verbal communication; capable of leading improvement teams.
• Proven ability to manage multiple projects in a fast-paced environment.
• Strong time management, organizational, and problem-solving skills.
• Demonstrates integrity and accountability in performance.
• Experience developing work processes to improve team/customer outcomes.
• Travel approx. 10% of the time.

Responsibilities

• Maintains safe working environment by complying with safety and environmental policies.
• Represents the company to suppliers and manages supplier relationships.
• Analyzes supplier performance indicators and reports findings.
• Contains suspect materials not meeting specifications.
• Coordinates supplier component sorts to identify non-conforming parts.
• Identifies root causes of non-conformities and verifies corrective actions.
• Tracks costs related to supplier complaints and manages chargebacks.
• Facilitates mistake-proofing and continuous improvement at supplier locations.
• Manages problem investigations and countermeasures with proper tools.
• Conducts occasional quality training internally or at supplier sites.
• Performs other duties as assigned.
• Travel as needed (approx. 10%).

Skills

Investigation of quality problems

SPC usage

Project management

Communication skills

Supplier relations

Time management

Integrity & ethics

Data analysis

Education

Bachelor's degree in Engineering or Engineering Technology

Tools

SAP

GD&T

MS Office

CMM handling

Job description

thyssenkrupp Bilstein of America, Inc. is a world class manufacturer of suspension solutions headquartered in Hamilton, Ohio USA. thyssenkrupp Bilstein of America supplies products to a wide range of Original Equipment Automotive Manufacturers as well as Aftermarket and Motorsports customers. Our Aftermarket operations are based out of Poway, CA and our Motorsports operations are based out of Mooresville, NC.

For decades, the name BILSTEIN has been synonymous with high tech in suspension design, driving comfort, and safety. In order to expand this position BILSTEIN became a division of thyssenkrupp Technologies AG in 1988, and a wholly owned subsidiary in 2005. This partnership has enabled us to continue the BILSTEIN tradition of excellence.

Summary:

Supplier Quality Assurance plans and conducts activities related to the quality assurance of industrial processes, materials, and products by performing the following duties:

Essential Duties and Responsibilities:

• Maintains a safe working environment by complying with all safety and environmental policies in the workplace. Advocates for and promotes a safe work environment by reporting Near Misses and/or other safety and environmental hazards, wearing all required PPE and encouraging others to do the same.

• Serves as the customer and company representative to suppliers.
• Compiles, analyzes, reports, and responds to supplier performance indicators.
• Facilitates the containment of all suspect materials deemed not to meet part specifications.
• Coordinates with suppliers to assist with supplier component sorts to identify any non-conforming parts and establish a "clean point" for production.
• Communicates with suppliers to identify the root cause of any non-conforming parts or quality issues and verifies the suppliers’ corrective actions are implemented effectively. This could involve traveling on site to confirm implementation for corrective action is in place.
• Tracks all costs related to supplier complaints and conducts chargeback activities.
• Facilitates mistake-proofing and continuous improvement initiatives at supplier locations.
• Manage problem investigation & countermeasure activities.
• Manage problem countermeasures with appropriate problem-solving tools.
• Conducts occasional quality training internally or at supplier locations.
• Performs all other duties and responsibilities assigned.

Qualifications & Experience:

• Bachelor's degree from a four-year college or university in Engineering or Engineering Technology; or three plus years’ related experience and/or training; or equivalent combination of education and experience.
• Demonstrated ability to investigate quality problems and to apply sound technical judgement to develop potential solutions.
• Experience in designing and implementing Corrective Actions in response to process escapes.
• Demonstrated knowledge of manufacturing processes (machining, stamping, forging, injection molding, extrusion, etc) and assembly plant processes, procedures, tooling, and equipment.
• Comprehensive understanding of IATF and AIAG core tools requirements including customer requirements.
• Five years of experience in automotive component manufacturing, including experience with APQP, PSO, PPAP, Control Plans, and FMEA.
• Experience in presenting technical and project information to team members, management and customers.
• Experience applying statistical process control (SPC) methods for analyzing data and evaluating current process and process changes.
• Knowledge of Microsoft Office Products (Outlook, Word, Excel, PowerPoint).
• Experience developing and maintaining effective supplier relationships.
• Excellent written and verbal communication skills and willingness to identify, initiate and drive improvement teams.
• Proven track record of customer interface and ability to manage multiple projects and programs in a fast-paced environment.
• Proven time management, organizational, problem solving and prioritization skills to successfully complete responsibilities in a timely manner.
• Exhibits integrity through fair and ethical behaviors in all activities; maintains accountability for performance.
• Proven experience developing work processes to improve outcomes for the team/customers.
• Position requires the ability to travel approximately 10% of the time.

Computer and Technology Skills:

• To perform this job successfully, an individual should have knowledge of MS Office, SAP, GD&T, Quality control tools, Lean Six Sigma methodologies. Additionally, an individual should have knowledge of the usage of test equipment like hand gages, comparators, plug gages, various test stands, basic CMM handling.

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The [above] is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bilstein has great benefits to offer!

• A state-of-the-art OE manufacturing plant with a strong focus on safety and cleanliness.
• Multiple competitive Health, Dental & Vision Coverage options.
• 401K matching program.
• Paid time off + 13 paid holidays.
• Paid volunteer hours.
• Tuition reimbursement program.
• Gym reimbursement.
• Company-paid short-term disability and life insurance.
• Internal growth opportunities.
• Employee Assistance Program (EAP).
• Discounted BILSTEIN products.