Supplier Quality and Risk Management Specialist

HireTalent; Auburn Hills (MI); Presencial; USD 85.000 - 120.000; Jornada completa

Descripción de la vacante

HireTalent seeks a Supplier Quality and Risk Management Specialist to provide direct, on-site support at supplier manufacturing facilities. You will drive corrective actions, monitor production processes, reduce defects, and improve supplier performance for service parts.

You will act as the primary quality and delivery representative at supplier sites and work with engineering, operations, and purchasing to implement innovative solutions.

Formación

• Bachelor of Science in Engineering or related field.
• 3+ years in Quality, Supplier Quality, Engineering, Manufacturing, or related field.
• Ability to travel up to 80%.
• Proficient with Microsoft Office Suite; PowerPoint and Excel.
• Excellent organization, written and oral communication skills.
• Business process optimization experience.
• Experience analyzing quality aspects of any process or operation.
• Ability to present problem solving techniques visually for all levels.

Responsabilidades

• Lead containment activities for service part defects impacting dealers, distribution centers, or customers.
• Lead structured root cause analysis (8D, 5-Why, Fishbone, etc.).
• Validate corrective actions on-site to prevent recurrence.
• Perform product and dock audits prior to shipment.
• Support warranty investigations and field return analysis.
• Maintain regular physical presence at supplier facilities producing service/aftermarket parts.
• Monitor manufacturing, packaging, labeling, and preservation processes.
• Ensure compliance with specifications, appearance standards, and traceability.
• Verify adherence to drawings, ECNs, and part deviations.
• Audit packaging for damage prevention during storage and shipment.
• Track supplier PPM, field returns, warranty claims, and on-time delivery.
• Drive continuous improvement initiatives focused on defect prevention and service fill rate improvement.
• Escalate chronic issues and partner with suppliers on recovery plans.
• Collaborate with Service Parts Planning, Distribution Centers, Warranty, Engineering, and Procurement.
• Communicate supplier risks impacting dealer orders or customer satisfaction.
• Perform supplier quality systems and process audits and lead improvement programs.
• Initiate and follow-up on corrective actions on-site.
• Participate in launch teams and lead APQP/PPAP for purchased components.

Conocimientos

Travel up to 80%

MS Office

Communication

Problem solving

Organization

Teamwork

Process optimization

Quality analysis

Presentation

Microsoft Teams

Educación

Bachelor of Science in Engineering

Herramientas

PowerPoint

Excel

Outlook

Descripción del empleo

The Supplier Quality and Risk Management Specialist is responsible for providing direct, on-site support at supplier manufacturing facilities. This role ensures suppliers consistently meet company quality standards, regulatory requirements, and delivery expectations. The position requires a strong hands-on presence at supplier locations to drive corrective actions, monitor production processes, reduce defects, and improve overall supplier performance for service parts.

This role acts as the primary quality and delivery representative at assigned supplier sites and serves as a key liaison between internal engineering, operations, and supplier teams. They will also be responsible for working cross functionally with engineering, manufacturing, quality and purchasing to find innovative solutions to provide the best-in-class customer service. The SQRM specialist will also support launch and engineering change management to ensure parts availability.

Job responsibilities include but not limited to:

• Lead immediate containment activities for service part defects impacting dealers, distribution centers, or end customers.
• Lead structured root cause analysis (8D, 5-Why, Fishbone, etc).
• Validate corrective actions on-site to prevent recurrence.
• Perform product audits and dock audits prior to shipment.
• Support warranty investigation and field return analysis.
• Maintain regular physical presence at supplier facilities producing service/aftermarket parts.
• Monitor manufacturing, packaging, labeling, and preservation processes.
• Ensure compliance with service part specifications, appearance standards, and traceability requirements.
• Verify adherence to drawings, engineering change notices (ECNs), and service part deviations.
• Audit packaging for damage prevention during storage and shipment.
• Track supplier PPM, field returns, warranty claims, packaging damage rates, and on‑time delivery.
• Drive continuous improvement initiatives focused on defect prevention and service fill rate performance.
• Escalate chronic issues and partner with suppliers on recovery plans.
• Collaborate with Service Parts Planning, Distribution Centers, Warranty, Engineering, and Procurement.
• Communicate supplier risks that may impact dealer orders or customer satisfaction.
• Perform supplier quality systems and process audits and lead supplier improvement/development programs.
• Initiate and follow‑up on corrective actions and verify effectiveness on‑site.
• Participation in launch teams, lead and coordinate APQP/PPAP deliverables for purchased components within the supplier quality group.
• Work with Engineering and Supplier organizations to alleviate discrepancies in product specifications.
• Assist in educating suppliers on STELLANTIS systems and requirements.

Position Requirements

Basic Qualifications

• Bachelor of Science degree in Engineering or related field
• 3+ years of work experience in Quality, Supplier Quality, Engineering, Manufacturing or a related field
• Ability to travel up to 80%.
• Proficient in using Microsoft Office Suite, Powe4rPoint and Excel
• Excellent organization, written and oral communication skills.
• Business process optimization experience
• Experience analyzing quality aspects of any process or operation.
• Ability to organize and communicate problem solving techniques into visual displays and presentations for all levels of the organization.
• Ability to work in small teams with both leadership and operational level team members.
• Proficient with Teams, Outlook and other Microsoft Applications, PowerPoint and Excel

Preferred Qualifications

• Experience supporting aftermarket or service parts preferred.
• Knowledge in different process in Automotive
• Certification in project management and data analytics
• Previous experience working with suppliers.