Supplier Performance Manager

Jobtailor; Cary (NC); On-site; USD 120,000 - 155,000; Full time

Job summary

Jobtailor, based in Cary, NC, seeks a seasoned Supplier Risk & Performance Manager to lead supplier scorecards, KPIs, and corrective actions across critical vendors.

You will drive continuous improvement, manage risk, ensure compliance with SLAs, and partner with Legal, Procurement, and Finance to monitor financial health and contracts.

The role requires 8+ years in supplier management, a Bachelor's degree, and experience with SAP Ariba or Coupa; Six Sigma/Lean certifications are valued.

Qualifications

• Bachelor's degree required; concentration in Business, Supply Chain, or related field preferred.
• 8+ years of supplier management, sourcing, or procurement experience required.
• Strong understanding of contracts, compliance, and risk management required.
• Experience with supplier scorecards, performance metrics, and corrective action planning.
• Familiarity with health and safety standards and financial risk analysis required.
• Knowledge of TPRM frameworks and tools required.
• Excellent communication, negotiation, and analytical skills required.
• Proficiency in supplier management platforms (e.g., SAP Ariba, Coupa) preferred.
• Certification in Six Sigma, Lean, or similar continuous improvement methodologies preferred.

Responsibilities

• Develop and maintain supplier scorecards and KPIs aligned with business objectives.
• Conduct regular performance reviews with strategic suppliers.
• Identify performance gaps and lead corrective action plans.
• Champion continuous improvement initiatives across the supplier base.
• Monitor and communicate supplier adherence to contractual terms and SLAs.
• Collaborate with Legal and Procurement teams to resolve compliance issues.
• Maintain documentation and audit trails for supplier performance and compliance.
• Participate in supplier contract negotiations to ensure monitoring and enforcement plans.
• Monitor adherence to health and safety regulations and company standards.
• Partner with EHS teams to conduct supplier audits and risk assessments.
• Drive remediation plans for non-compliance and safety violations.
• Assess financial stability and risk exposure of key suppliers.
• Work with Finance and Risk teams to monitor credit terms and financial health indicators.
• Escalate and mitigate risks affecting supply continuity or operations.
• Collaborate with TPRM teams to onboard suppliers meeting cybersecurity, data privacy, and regulatory requirements.
• Support periodic risk reviews and reporting for critical vendors.
• Provide regular updates to internal stakeholders on supplier performance and risk statuses.
• Prepare executive-level reports and dashboards.
• Facilitate cross-functional collaboration to resolve supplier-related issues.
• Other duties as assigned.

Skills

Supplier Management

Performance Metrics

Risk Management

Contract Compliance

Continuous Improvement

Education

Bachelor's degree in Business, Supply Chain, or related field

Tools

SAP Ariba

Coupa

Job description

Key Responsibilities

• Develop and maintain supplier scorecards and key performance indicators aligned with business objectives.
• Conduct regular performance reviews with strategic suppliers.
• Identify performance gaps and lead corrective action plans.
• Champion continuous improvement initiatives across the supplier base.
• Monitor and communicate supplier adherence to contractual terms and service level agreements.
• Collaborate with Legal and Procurement teams to resolve compliance issues.
• Maintain documentation and audit trails for supplier performance and compliance.
• Participate in supplier contract negotiations to ensure terms have a plan of action for monitoring and enforcing.
• Monitor supplier adherence to health and safety regulations and company standards.
• Partner with Environmental Health and Safety teams to conduct supplier audits and risk assessments.
• Drive remediation plans for non-compliance and safety violations.
• Assess the financial stability and risk exposure of key suppliers.
• Work with Finance and Risk teams to monitor credit ratings, payment terms, and financial health indicators.
• Escalate and mitigate risks that could impact supply continuity or business operations.
• Collaborate with Third-Party Risk Management (“TPRM”) teams to evaluate and onboard key suppliers in line with risk frameworks to ensure suppliers meet cybersecurity, data privacy, and regulatory requirements.
• Support periodic risk reviews and reporting for critical vendors.
• Provide regular updates to internal stakeholders on suppliers’ performances and risk statuses.
• Prepare executive-level reports and dashboards.
• Facilitate cross-functional collaboration to resolve supplier-related issues.
• Other duties as assigned.

Requirements

• Bachelor’s degree required, with a concentration in Business, Supply Chain, or a related field preferred.
• A minimum of 8 years of supplier management, sourcing, or procurement experience required.
• Strong understanding of contracts, compliance, and risk management required.
• Supplier scorecard, performance metrics, and corrective action planning experience required.
• Familiarity with health and safety standards and financial risk analysis required.
• Knowledge of TPRM frameworks and tools required.
• Excellent communication, negotiation, and analytical skills required.
• Proficiency in supplier management platforms (e.g., SAP Ariba, Coupa) preferred.
• Certification in Six Sigma, Lean, or similar continuous improvement methodologies preferred.
• Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively.
• Ability to work with different functional groups and levels of employees to effectively and professionally achieve results.
• Strong organizational skills; ability to accomplish multiple tasks within agreed-upon timeframes through effective prioritization of duties and functions in a fast-paced environment.

Core Competencies

Demonstrates expertise in supplier management, performance metrics, and risk assessment, with a strong focus on compliance and continuous improvement initiatives. Proficient in utilizing supplier management platforms and conducting effective negotiations to ensure supplier adherence to contractual obligations and health standards.

Highest-signal resume keywords

• Supplier Management
• Performance Metrics
• Risk Management
• Contract Compliance
• Continuous Improvement

Hard Skills

• Supplier Scorecard Development
• Corrective Action Planning
• Financial Risk Analysis
• TPRM Frameworks
• Health and Safety Standards

Soft Skills

• Excellent Communication
• Negotiation Skills
• Analytical Skills
• Organizational Skills

Certifications & Qualifications

• Six Sigma
• Lean

Industry Keywords

• Supplier Performance
• Compliance Issues
• Risk Exposure
• Service Level Agreements
• Cross-Functional Collaboration

Tools & Technologies

• SAP Ariba
• Coupa