Supplier Performance Management Lead

DXC Technology Inc.; Virginia (MN); Remote; USD 119,000 - 248,000; Full time

Job summary

An established industry player is seeking a dynamic leader for their Supplier Performance Management function. This pivotal role involves designing a global framework to enhance supplier performance across IT services. You will collaborate with various stakeholders to drive accountability and foster continuous improvement. Your strategic direction and operational rigor will ensure that suppliers meet the evolving demands of a technology-driven business. If you have a passion for optimizing supplier relationships and driving innovation, this is the perfect opportunity for you.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Holidays

Paid Time Off

Retirement Savings Plan

Employee Wellness Programs

Flexible Benefits Program

Qualifications

• 10-12 years of experience in supplier performance or strategic sourcing.
• Proven ability to lead global supplier performance management programs.

Responsibilities

• Develop and implement a global supplier performance management strategy.
• Monitor compliance with contracts and SLAs, ensuring audit readiness.

Skills

Supplier Performance Management

Strategic Sourcing

Analytical Skills

Stakeholder Management

Risk Management

Communication Skills

Negotiation Skills

Education

Bachelor's degree in Business, Supply Chain, IT

Master's degree (preferred)

Tools

SRM tools

Job description

Job Description:

Location: Anywhere in USA.

ROLE SUMMARY

As the leader of our Supplier Performance Management function, you will design and lead a global framework to measure, improve, and optimize performance across our IT services operations. This high-impact role will collaborate with internal stakeholders (Strategic Partners and Alliance, Legal, Operations, Delivery, Sales, Finance) and external suppliers to drive accountability, manage risk, and foster continuous improvement. You will bring strategic direction, operational rigor, and cross-functional alignment to ensure suppliers meet the evolving needs of our technology-driven business.

KEY RESPONSABILITIES

• Strategy & Framework Development
  • Develop and implement a global supplier performance management strategy aligned with business and procurement goals.
  • Design and maintain a robust supplier performance management and governance framework.
  • Establish policies, tools, KPIs, and SLAs to govern performance management across the supplier base.
  • Optimize supplier segmentation strategies to differentiate engagement by criticality and value.
• Performance Monitoring & Analysis
  • Build and manage systems to capture, analyze, and report performance data across delivery, quality, cost, compliance, and innovation.
  • Develop dashboards and reporting tools to enable actionable insights and early identification of performance issues.
  • Partner with stakeholders to lead regular business reviews and ensure alignment between performance data and improvement initiatives.
• Stakeholder Management
  • Cultivate senior-level relationships with strategic suppliers to foster transparency, collaboration, and innovation.
  • Lead governance processes, facilitate issue resolution, and serve as the point of escalation for performance concerns.
  • Coordinate cross-functional engagement (Strategic Partners and Alliance, Legal, Operations, Delivery, Sales, Finance) to ensure end-to-end accountability.
• Risk Management & Compliance Oversight
  • Implement process to proactively identify and assess supplier performance risks and implement mitigation plans.
  • Monitor compliance with contracts, SLAs, and regulatory requirements, ensuring audit readiness.
  • Drive supplier improvement plans and corrective actions in response to identified gaps.
• Continuous Improvement & Innovation
  • Benchmark against industry standards and incorporate best practices to strengthen supplier capabilities.
  • Identify and implement process automation and technology solutions to enhance efficiency.
  • Champion a culture of shared value, innovation, and continuous improvement across the supplier network.

QUALIFICATIONS

• Minimum Requirements
  • Bachelor’s degree in Business, Supply Chain, IT, or related field; Master’s preferred.
  • Minimum 10–12 years of progressive experience in supplier performance or strategic sourcing, preferably in IT services.
  • Proven ability to design and lead global supplier performance management programs.
  • Deep understanding of IT service delivery models, vendor ecosystems, and SLA frameworks.
  • Strong analytical skills and experience with KPIs, dashboards, and performance tools.
  • Excellent communication, negotiation, and stakeholder management skills.
  • Experience using SRM tools and related technologies.
  • Demonstrated leadership in cross-functional or matrixed environments.
• Preferred
  • Certifications in supply chain, SRM, or risk management.
  • Familiarity with Lean, Six Sigma, or continuous improvement methodologies.
  • Experience working with globally distributed suppliers and culturally diverse teams.

CORE COMPETENCIES

• Strategic Thinking & Results Orientation
• Cross-functional Collaboration & Influencing
• Communication & Relationship Management
• Analytical Decision-Making
• Leadership & Team Development
• Risk & Performance Governance
• Project & Change Management

Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $119,300 - $247,800.

Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age or genetic information. DXC's commitment to diversity and inclusive selection practices includes ensuring qualified long-term unemployed job seekers receive equal consideration for employment. View postings below.

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