Supplier Performance and Quality Manager - WWS

Safran; Carson (CA); On-site; USD 120,000 - 170,000; Full time

Job summary

Safran seeks a Supplier Performance and Quality Manager to oversee the operational performance, quality, capacity, risk management, and continuity of assigned suppliers. You will collaborate with procurement, quality, engineering, and purchasing to ensure compliance with high Safran standards and to support production goals.

Responsibilities include leading supplier performance reviews, audits, risk analyses, and continuous improvement initiatives, with travel up to 50%.

Qualifications

• Bachelor's degree in Supply Chain, Industrial Engineering, Mechanical Engineering or related field.
• 7+ years of experience in Supply Chain, Purchasing, Industrialization, or Quality management, preferably in aerospace.
• Experience managing supplier performance in industrial environments.
• Strong knowledge of manufacturing processes and industrial practices.

Responsibilities

• Oversee supplier performance and quality across logistics and production goals.
• Lead supplier surveillance plans, audits, and risk assessments.
• Drive continuous improvement initiatives and supplier development programs.
• Lead crisis management and RCCA problem-solving with cross-functional teams.
• Support supplier selection, audits, and governance reporting.

Skills

Leadership

Communication

Problem solving

Organization

MRPII / S&OP / Lean

Education

Bachelor's degree in Supply Chain / Industrial/Mechanical Engineering

Tools

M3 ERP

SAP ERP

AirSupply (EDI)

Job description

Here, we craft excellence together. Your mission? Making the journey the most enjoyable part of the trip.

Join our first-class team to reinvent in-flight experience. As the Supplier Performance and Quality Manager, you are accountable for the operational performance, quality, capacity, risk management, business continuity, and continuous improvement of assigned suppliers. You will collaborate closely with cross-functional teams: procurement, quality, engineering, and purchasing to ensure supplier compliance with Safran's high standards and support production goals.

Summary of Duties:

Supplier Performance Management

• Oversee operational performance of assigned suppliers, aligned with their escalation and surveillance levels, managing both logistics and quality aspects.
• Organize and lead supplier performance reviews by gathering KPIs and integrating feedback from internal stakeholders (SQAs, Buyers, Supply Chain, Programs).

Supplier Surveillance and Management

• Develop, maintain, and execute the Supplier Surveillance Plans, including Rate/Readiness assessments, Load & Capacity evaluations, maturity audits, risk analysis, and Business Continuity Plan (BCP) on-site checks.
• Conduct supplier audits to ensure compliance with Safran quality requirements (QMS and Product Process).

Continuous Improvement and Supplier Development

• Drive supplier development initiatives focused on operational performance enhancement (logistics and quality).
• Promote and support the implementation of best practices such as MRPII, QRQC, 5S, 8D, AMDEC, Theory of Constraints, VSM.

Crisis Management

• Lead RCCA problem-solving initiatives and quality or supply-chain audits for critical suppliers.
• Establish and manage crisis cells to address supplier performance drops and logistics crises.
• Collaborate with internal stakeholders to develop, implement, and monitor crisis resolution plans.

Strategic and Operational Support

• Participate in supplier selection committees, providing input based on supplier performance and risk analysis, including conducting initial audits to approve new suppliers.
• Lead deployment and effectiveness measurement of performance and quality initiatives.
• Facilitate Rate Readiness Assessments (RRA) to validate supplier capacity for future production rates and identify bottlenecks.
• Ensure effective governance of supplier relationships and support reporting at the executive level.

Education: Bachelor's Degree in Supply Chain, Industrial Engineering, Mechanical Engineering, Supplier Development or a related field. Master's Degree is a plus.

Experience: Minimum 7 years of experience in Supply Chain, Purchasing, Industrialization, or Quality management. Experience managing supplier performance in industrial environments, preferably aerospace. Strong knowledge of manufacturing processes and industrial practices.

Computer Skills:

• Intermediate to advanced knowledge Microsoft Office (Word, Excel, PowerPoint, Power BI)

Other Skills:

• Strong leadership and autonomy, with a decision-making and solution-oriented mindset.
• Excellent verbal and written communication skills.
• Solid understanding of Supply Chain and Industrial Management principles (MRP2, S&OP, MPS, Capacity Management, Scheduling, Lean Manufacturing, Theory of Constraints).
• Demonstrated experience with Quality Management tools and methodologies (8D, Ishikawa, 5 Whys).
• Experience with ERP systems such as M3, SAP as well as EDI platforms like AirSupply is a plus.
• Knowledge of risk management, Business Continuity Planning (BCP), and continuous improvement methodology (Green Belt, Six Sigma).
• Demonstrated ability to handle multiple complex projects and assignments with attention to detail.
• Problem solving skills, well organized, detailed oriented and accurate.
• Team player with curiosity, open-mindedness, and the ability to thrive in a multicultural environment.
• Auditor certification is highly desirable and considered a strong asset.
• Highly organized, rigorous, results-oriented, and capable of managing multiple projects simultaneously.
• CPIM, CSCP, or equivalent professional certification is a plus.
• Six Sigma Green Belt Certification is a plus
• Willingness and ability to travel up to 50% domestically and internationally.

Additional Preferred Qualifications/Skills: (not required)

• Highly organized, rigorous, results-oriented, and capable of managing multiple projects simultaneously.