Supplier Partnerships Manager II

AvidXchange, Inc.; Charlotte (NC); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

18 days PTO*

11 Holidays (8 company recognized & 3浮

16 hours per year of paid Volunteer时间

Competitive Healthcare

High Deductible Heath Plan Option that

100% AvidXchange paid Dental Base Plan

Job summary

AvidXchange, a payment automation leader based in Charlotte, NC, seeks a Supplier Partnerships Manager to own external partner strategy, performance, and long-term value creation across payment solutions. You will collaborate with Legal, Finance, and Procurement to optimize contracts and commercial terms while driving STP and partner-driven revenue growth.

The role requires 3–7 years in partner management or fintech, with strong analytical and negotiation skills.

Qualifications

• Experience leading partner management and revenue-generating initiatives.

Responsibilities

• Own partnership strategy and performance for external supplier partners.
• Govern partner relationships and contract terms with cross-functional leaders.
• Develop budgets, forecasts, and long-range plans tied to partner initiatives.
• Identify and evaluate new partner opportunities with ROI business cases.
• Collaborate across Product, Sales, Finance, Legal, Risk, and Tech to align decisions.

Skills

Strategic partnering

Cross-functional influence

Financial analysis

Contract negotiation

Executive communication

Education

Bachelor’s degree in business/finance/tech

Tools

Salesforce

Job description

1) Job Overview

The Supplier Partnerships Manager is a strategic business leader accountable for the strategy, performance, and long-term evolution of external supplier-facing partnerships. This role directly enables payment adoption, straight-through processing (STP), and Network-of-Networks payment initiatives. The ideal candidate will ensure that partner solutions drive incremental payment revenue, elevate the supplier experience, and scale efficiently across the AvidXchange network.

Core Partnership Categories Include:

• Payment Processors
• STP / AR Automation Providers
• Network-of-Networks Partners

2) What You'll Do

Strategic Partnership & Governance

• Strategic Partnership Ownership: Serve as the single business owner for assigned external partners, driving partnership strategy, performance outcomes, and long-term value creation.
• Relationship & Governance Management: Act as the primary escalation and governance point with partner leadership to ensure productive, results-driven, and mutually beneficial relationships.
• Contract & Commercial Management: Partner with Legal, Finance, and Procurement to renegotiate, amend, and optimize existing contracts and commercial terms over time.

Performance, Finance & Optimization

• Performance Management & Optimization: Define and track KPIs, scorecards, and quarterly business reviews focused on revenue impact, adoption, operational efficiency, and supplier experience.
• Financial Planning & Forecasting: Collaborate with Finance to build budgets, forecasts, and long-range financial plans tied to partner-driven initiatives and revenue streams.
• Partner Evaluation & Solutioning: Identify, evaluate, and recommend new partnership opportunities; lead solution design and business case development to determine strategic fit and ROI.

Cross-Functional Design & Alignment

• Cross-Functional Decision Enablement: Work across Product, Sales, Supplier Growth, Finance, Legal, Risk, and Technology to establish a clear decision matrix when multiple partners operate in the same functional space.
• Service & Solution Design: Partner cross-functionally to ensure external solutions are integrated into AvidXchange workflows in a way that supports automated data and funds transmission, strong customer experience, and scalability.

3) What We're Looking For

Experience & Education

• Education: Bachelor’s degree in business, finance, technology, or a related field (or equivalent professional experience).
• Professional Experience: 3–7 years of experience in partner management, vendor management, strategy, payments, fintech, or adjacent domains.
• Commercial Expertise: Demonstrated experience negotiating and managing complex commercial agreements alongside partnerships tied to revenue generation and/or operational scale.

Technical Skills & Core Competencies

• Core Capabilities: Advanced proficiency in Excel, PowerPoint, and CRM/partner management tools (Salesforce preferred).
• Strategic Partnering: Proven ability in strategic partner and stakeholder management, combined with cross-functional influence without direct authority.
• Business Acumen: Strong analytical, financial, and business case development skills, alongside contract negotiation and commercial structuring.
• Risk & Innovation: High risk and compliance awareness (data, payments, regulatory), paired with process improvement and service design thinking.
• Execution: Executive-level written and verbal communication skills, backed by high attention to detail and executional rigor.

Key Success Metrics

• Incremental payment revenue driven by partner-enabled initiatives.
• Improvement in payment adoption and STP penetration (VCC %).
• Improvement in net VCC financial performance (success rate, BIN rate, fees, rebates, limits, etc.).
• Supplier experience improvements tied to partner workflows (CSAT, effort reduction, issue resolution).
• Time-to-market and scalability of partner-enabled solutions.
• Performance of partners against defined SLAs, KPIs, and financial commitments.

About AvidXchange

AvidXchange is a leading provider of accounts payable (“AP”) automation software and payment solutions for middle-market businesses and their suppliers. By trade, we are a technology company, but if you ask anyone who works here, they’ll tell you our people are at the core of who we are. At AvidXchange,mindset is everything. We are Connected as People, Growth Minded, and Customer Obsessed. Thesethree mindsets represent our culture – who weare, who we’ve always been, and they guide usto improve every day.Since our founding in 2000 in Charlotte, NC, we’ve created a company of over 1,500 teammates working across the U.S., or remotely. AvidXchange is proud to be Certified™ as a Great Place to Work®.

Who you are:

• A go-getter with an entrepreneurial mindset – that meansyou arenot afraid of taking risks,winning bigorfacing the unknown.
• Someone who understands that business ispeople centric. Connecting with others as humans first allows you to develop mutually beneficial working relationships.
• Focused onmaking a difference for our customers. AvidXers exists to help solve complex problems for our customers so we can all realize our potential.

What you’ll get:

AvidXers teammates (we call them AvidXers) get the perks and prestige of a growing tech company paired with the flexibility of a founder-led startup. We help our AvidXers develop as professionals and as human beings, providing work/life balance, development programs, and competitive benefits. At AvidXchange, we are building more than a tech company – we are building an experience. We remain committed to a culture where you can fully be 'you’ – connected with others, chasing big goals, and making a meaningful impact. If you want to help us grow while realizing your potential and creating stories you’ll tell for years, you’ve come to the right place.

AvidXers enjoy:

• 18 days PTO*
• 11 Holidays (8companyrecognized & 3floatingholidays)
• 16 hours per year ofpaid Volunteer Time Off (VTO)
• Competitive Healthcare
  • High Deductible Heath Plan Option that has $0 monthly premium for teammate-only coverage
  • 100% AvidXchange paid Dental Base Plan Coverage