Supplier Operations Associate

Sourcefit; United States; Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

Work-from-Home

Job summary

Sourcefit is seeking a detail-oriented Supplier Operations Associate to manage onboarding of new suppliers and high-quality product catalogs. You will guide suppliers through onboarding, validate data, and work with engineering to ensure accurate uploads for R&D and maintenance needs.

You will collaborate with the Supplier team and other internal groups to resolve discrepancies, maintain documentation, and support technical integrations that enhance customer experience and operational efficiency.

Qualifications

• Bachelor's degree required.
• 2–3 years in a client-facing role with catalog/product data experience.
• Intermediate/Advanced Excel skills with complex datasets.
• Strong written and verbal communication skills.
• Experience with Google Suite, JIRA, and Hubspot CRM.

Responsibilities

• Ensure accuracy and completeness of supplier catalogs and company data.
• Explain onboarding requirements to suppliers and provide feedback.
• Follow up with suppliers for deliverables impacting launches and procurement goals.
• Track progress and maintain organized documentation; respond to supplier inquiries.
• Collaborate with Product Data and Engineering to prepare and validate catalog data for upload.
• Investigate data gaps or inconsistencies and propose solutions.

Skills

Client-facing

Excel

Attention to detail

Communication skills

Google Suite

JIRA

CRM (Hubspot)

SQL (basic)

Education

Bachelor's degree

Tools

Excel

Google Suite

JIRA

Hubspot CRM

Job description

Position Summary

We’re seeking a highly detail-oriented Supplier Operations Associate to manage the onboarding of new suppliers. You will review and process accurate, high-quality product catalog data on our platform to enable customers to purchase products for R&D, Life Sciences, Maintenance & Repair and more. You will communicate directly with suppliers, guiding them through our onboarding process and following specific technical processes to onboard catalogs, working closely with the software engineering team. You will use internal tools to review and validate complex catalog data, and ensure all information is complete, accurate, and optimized for our platform.

You will collaborate closely with the broader Supplier team and other internal teams to ensure timely and accurate catalog uploads, resolve discrepancies, and maintain clear documentation throughout the process. Your attention to detail will directly impact the quality of the data our customers rely on. You will also provide support for projects related to technical integrations for suppliers on the platform, aiming to increase customer experience and improve efficiency.

Job Details

• Work-from-Home
• Monday to Friday, 8:30 AM to 5:30 PM EST
• Will observe US Holidays

Responsibilities

• - Ensure the accuracy, completeness, and consistency of supplier product catalogs and supplier company data. Follow and implement structured processes for efficient catalog onboarding and data management.
• - Communicate clearly and professionally with suppliers to explain onboarding requirements and provide feedback.
• - Diligently and frequently follow up with suppliers for deliverables that impact customer launches on Labviva and procurement goals for existing customers.
• - Track progress, maintain organized documentation, and follow up promptly on supplier inquiries.
• - Collaborate with Product Data and Engineering teams to prepare, validate, and submit catalog data for upload.
• - Investigate and escalation issues proactively and provide solutions to resolve data inconsistencies or gaps.

Qualifications

• - Bachelor’s degree required.
• - 2–3 years in a client-facing business role with experience managing product or catalog data.
• - Intermediate or Advanced Excel skills with a proven track record of working with complex spreadsheets and datasets.
• - Exceptional attention to detail and organizational skills, with the ability to work independently.
• - Strong written and verbal communication skills.
• - Experience with Google Suite, JIRA, and CRM systems such as Hubspot.
• - Basic technical acumen to understand specifications and requirements supporting customer integrations.
• - Very Basic SQL is a bonus, not required.