Supplier Management Analyst

PACCAR Parts

Renton (WA)

On-site

USD 71,000 - 97,000

Full time

4 days ago

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Benefits offered by this job

401k with company match

Pension plan

Paid time off

Tuition reimbursement

Medical, dental, and vision

FSAs & HSAs

Short- and long-term disability

Life and AD&D insurance

EAP services

Holiday gift

Job summary

PACCAR Parts is seeking a driven professional to manage supplier truck down and order expediting, collaborating with dealers and internal teams to prioritize critical orders and improve delivery times.

You will analyze data to identify trends, prepare performance reports, and implement process improvements to enhance customer experience and responsiveness with external partners.

Qualifications

Bachelor’s degree in a related field is preferred; otherwise enrolled and within 2 years of completion.
1 year of relevant experience required.
Strong knowledge of Microsoft Excel, Word, and PowerPoint as well as AS400.
Experience with Salesforce.

Responsibilities

Manage supplier truck down and expedite performance, order processes and customer service responsiveness.
Work with supplier, dealer and internal stakeholders to expedite critical orders.
Prioritize supplier performance issues and develop action plans to address them.
Analyze data from multiple sources to identify part trends and opportunities to improve supplier performance, reduce truck down orders and improve customer experience.
Report to PACCAR Parts executive leadership, customer service and marketing management on supplier truck down and expedite performance.
Identify and execute process and systems changes to improve responsiveness to customer inquiries and reduce lead time.
Prepare supplier communications, management reports and supplier performance records.
Work with internal teams and suppliers to identify alternative parts that meet customer needs when requested parts are not available.

Skills

Problem solving

Communication

Negotiation

Teamwork

Truck components knowledge

Engineering concepts

Project management

Education

Bachelor’s degree in a related field

Enrolled, actively pursuing and within 2 years of completion

Tools

Excel

Word

PowerPoint

AS400

Salesforce

Job description

Requisition Summary

In this position, you will work directly with our network of Kenworth and Peterbilt dealers, the sales teams and our supply base to drive truck down performance and expedite orders for key customers and fleets. In this dynamic role you will be responsible for establishing and managing relationships with our supply base and working diligently to get customer orders prioritized and shipped. At the same time, you will develop relationships with our regional sales teams and dealer network to establish trust and credibility that make us a “best in class” customer service provider.

Job Functions / Responsibilities

Manage supplier truck down and expedite performance, order processes and customer service responsiveness.
Work with supplier, dealer and internal stakeholders to expedite critical orders.
Prioritize supplier performance issues and develop action plans to address them.
Analyze data from multiple sources to identify part trends and opportunities to improve supplier performance, reduce truck down orders and improve customer experience.
Report to PACCAR Parts executive leadership, customer service and marketing management on supplier truck down and expedite performance.
Identify and execute process and systems changes to improve responsiveness to customer inquiries and reduce lead time.
Prepare supplier communications, management reports and supplier performance records.
Work with internal teams and suppliers to identify alternative parts that meet customer needs when requested parts are not available.

Qualifications

Bachelor’s degree in a related field, preferred; otherwise enrolled, actively pursuing and within 2 years of completion required.
1 Year of relevant experience required.
Strong knowledge of Microsoft Excel, Word, and PowerPoint as well as AS400.
Experience with Salesforce.

Skills

Strong problem solving, communication, and negotiating skills.
Proven ability to work in a team-oriented, multi-functional business environment.
Knowledge of truck components, aftermarket sales, parts distribution and manufacturing.
Knowledge of engineering concepts.
Strong project management skills.

Benefits

401k with up to a 5% company match
Fully funded pension plan that provides monthly benefits after retirement
Comprehensive paid time off – minimum of 10 paid vacation days (additional days are provided with additional seniority/years of service), 12 paid holidays, and sick time
Tuition reimbursement for continued education
Medical, dental, and vision plans for you and your family
Flexible spending accounts (FSA) and health savings account (HSA)
Paid short-and long-term disability programs
Life and accidental death and dismemberment insurance
EAP services including wellness plans, estate planning, financial counseling and more
This position is eligible for a holiday gift

Salary Range

At PACCAR, we value talent and promote growth and development. We carefully consider numerous compensation factors including your education, training, or experience. The salary range for this position is $70,500 - $96,690 annually. Additionally, this role is eligible for the full range of benefit options listed above.

EEO Information

PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability.
PACCAR Parts is an E-Verify Employer
PACCAR has success with diverse teams of employees working together to achieve excellent results. Having a diverse and inclusive work environment ensures PACCAR has the talent needed to conduct business today and in the future by leveraging different backgrounds, skills, and viewpoints. We believe diversity in the workplace increases innovation, results in better decisions and increases employee engagement.

Division Information

PACCAR Parts is the global provider of aftermarket parts and services to support Kenworth, Peterbilt, DAF and TRP dealers around the world. This includes 21 distribution centers globally that support 2,300 dealerships and over 1,000,000 customers. Aftermarket support includes world class customer centers that deliver industry leading uptime in conjunction with our outstanding supply chain that delivers record levels of inventory availability for dealers and customers.