Supplier Excellence & Readiness Assessment Specialist, Quality Systems

New Flyer; Northern (KY); Hybrid; USD 140,000 - 170,000; Full time

Job summary

NFI Group, a leading global bus manufacturer, is seeking a Supplier Excellence & Readiness Assessment Specialist, Quality Systems. This role evaluates supplier quality management systems and process controls to ensure effectiveness, sustainability and capability to support long-term delivery and product quality.

You will identify systemic risks, assess CAPA and PFMEA alignment, review traceability and change management, and provide evidence-based recommendations.

Qualifications

• 7+ years of experience in Supplier Quality, Quality Engineering, Manufacturing Quality, Quality Systems, or Operational Excellence; 10+ years preferred
• Deep understanding of Quality Management Systems, CAPA, root cause analysis, containment, and traceability processes
• Experience evaluating supplier quality systems and conducting supplier assessments or audits
• Strong knowledge of PFMEA, control plans, process controls, and preventive quality practices
• Ability to distinguish documented quality systems from actual operational performance
• Experience with ISO 9001, IATF 16949, AS9100, or comparable quality standards
• Experience within complex manufacturing environments
• Strong investigative, analytical, and problem-solving skills
• Excellent written and verbal communication skills
• Ability to travel up to 50%

Responsibilities

• Conduct on-site supplier assessments of quality management systems and process controls
• Evaluate quality systems, procedures, controls, performance metrics, and record management practices
• Assess CAPA processes, root cause investigation methodologies, and corrective action effectiveness
• Review traceability systems, inspection methods, testing programs, calibration systems, and nonconforming material controls
• Evaluate PFMEA processes, control plans, process flows, standard work instructions, and change management practices
• Validate alignment between documented quality systems and actual shop-floor execution
• Identify recurring defects, systemic quality risks, and control weaknesses
• Assess audit programs, management review processes, and quality objective deployment
• Support supplier development initiatives and corrective action follow-up
• Provide evidence-based recommendations for quality system improvements
• Contribute quality findings to overall supplier readiness evaluations and risk assessments
• Communicate assessment findings clearly to both suppliers and internal stakeholders

Skills

Supplier Quality

Quality Engineering

Manufacturing Quality

Quality Systems

Operational Excellence

CAPA

Root Cause Analysis

Traceability

PFMEA

Audits

Travel flexibility

Job description

SUPPLIER EXCELLENCE & READINESS ASSESSMENT SPECIALIST, QUALITY SYSTEMS
USA
Full-Time, Remote

NFI is a leading global bus manufacturer of mass mobility solutions under the brands New Flyer® (heavy-duty transit buses), MCI® (motor coaches), Alexander Dennis (single and double-deck buses), ARBOC® (low-floor cutaway and medium-duty buses), and NFI Parts™. NFI currently offers the widest range of sustainable drive systems available, including zero-emission electric (trolley, battery, fuel cell), natural gas, electric hybrid, and clean diesel. In total, NFI supports its installed base in our buses and coaches around the world. Further information is available at www.nfigroup.com.

POSITION SUMMARY: The Supplier Excellence & Readiness Assessment Specialist, Quality Systems is responsible for evaluating supplier quality management systems and operational quality controls to determine whether they are effective, sustainable, and capable of supporting long-term delivery and product quality requirements. This is a unique opportunity to help establish and shape NFI's Supplier Excellence & Readiness Assessment program through the evaluation of supplier quality systems, process controls, and operational readiness across NFI's global supply base. This role focuses on identifying systemic quality risks, assessing the effectiveness of quality systems in practice, and ensuring suppliers possess the controls necessary to prevent recurring failures, maintain supply continuity, and support future growth. You will play a key role in helping suppliers strengthen quality performance and reduce risk across the supply chain.

WHY JOIN US

• Be part of a team leading the world’s electrification of mass mobility


• Competitive Wages and comprehensive benefit package with Immediate benefit eligibility


• Paid holidays and vacation


• 401K with generous company match


• Passionate about creating a better product, a better workplace, and a better world


• Inclusive workplace culture that values and empowers team members.


• On-the-job training in a continuous learning environment (we invested $15.9 million in 2024)


• Advancement opportunities within our family of companies


• We are proudly named one of Manitoba’s Top 25 employers

WHAT YOU WILL DO

• Conduct on-site supplier assessments of quality management systems and process controls


• Evaluate quality systems, procedures, controls, performance metrics, and record management practices


• Assess Corrective and Preventative Action (CAPA) processes, root cause investigation methodologies, and corrective action effectiveness


• Review traceability systems, inspection methods, testing programs, calibration systems, and nonconforming material controls


• Evaluate Process Failure Mode and Effects Analysis (PFMEA) processes, control plans, process flows, standard work instructions, and change management practices


• Validate alignment between documented quality systems and actual shop-floor execution


• Identify recurring defects, systemic quality risks, and control weaknesses
  
• Assess audit programs, management review processes, and quality objective deployment


• Support supplier development initiatives and corrective action follow-up


• Provide evidence-based recommendations for quality system improvements


• Contribute quality findings to overall supplier readiness evaluations and risk assessments


• Communicate assessment findings clearly to both suppliers and internal stakeholders

WHAT YOU NEED TO BE SUCCESSFUL

• 7+ years of experience in Supplier Quality, Quality Engineering, Manufacturing Quality, Quality Systems, or Operational Excellence; 10+ years preferred


• Deep understanding of Quality Management Systems, CAPA, root cause analysis, containment, and traceability processes


• Experience evaluating supplier quality systems and conducting supplier assessments or audits


• Strong knowledge of PFMEA, control plans, process controls, and preventive quality practices


• Ability to distinguish documented quality systems from actual operational performance


• Experience with ISO 9001, IATF 16949, AS9100, or comparable quality standards


• Experience within complex manufacturing environments


• Strong investigative, analytical, and problem-solving skills


• Excellent written and verbal communication skills


• Ability to travel up to 50%

Salary Range: $140,000-$170,000 per year, based on experience and qualifications

Standard Hours: 5 Days, 8 hours, Mon–Fri, 7:30 AM– 4:00PM

OUR WHY

We exist to move people. Our mission is to design, deliver, and support market-leading bus and motorcoach solutions that are safe, accessible, efficient, and reliable. Our values—safety, quality, integrity, accountability, teamwork, and sustainability—are at the core of everything we do. NFI Group | We Move People - YouTube

Leveraging 450 years of combined experience, NFI offers a wide range of propulsion-agnostic bus and coach platforms, including market leading electric models. Through its low- and zero-emission buses and coaches, infrastructure, and technology, NFI meets today’s urban demands for scalable smart mobility solutions. Together, NFI is enabling more livable cities through connected, clean, and sustainable transportation. News and information is available at www.nfigroup.com, www.newflyer.com, www.mcicoach.com, nfi.parts, www.alexander-dennis.com, arbocsv.com, and carfaircomposites.com.