Supplier Development & Performance Manager

Johnson Controls, Inc.; Greensboro (NC); Remote; USD 125,000 - 135,000; Full time

Job summary

Join Johnson Controls, a leader in smart and sustainable building solutions, as a Supplier Development Leader. This remote role focuses on enhancing supplier performance and implementing continuous improvement initiatives to align with business goals. Ideal candidates will possess a strong background in engineering or supply chain management, with proven skills in problem-solving and project management.

Benefits

Competitive salary and bonus

Paid vacation and holidays

401K, medical, dental, and vision care

Extensive training opportunities

Collaborative team environment

Zero Harm policy

Qualifications

• 5-10 years of experience in continuous improvement in manufacturing or supply chain management.
• Hands-on experience with Lean and Six Sigma tools.
• Ability to travel up to 50% including international.

Responsibilities

• Identify and drive continuous improvements with suppliers.
• Lead training and implementation of supplier performance processes.
• Coordinate with procurement and operations to assure material availability.

Skills

Analytical Skills

Interpersonal Skills

Problem-Solving

Education

Bachelor’s degree in engineering, manufacturing, or supply chain management

Tools

Six Sigma

Lean Manufacturing

Job description

Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

This is a remote based role in the US on the East Coast

What we offer

· Competitive salary and bonus
· Paid vacation 15 days with additional paid holidays and sick time
· Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
· Extensive product and on the job/cross training opportunities with outstanding resources
· Encouraging and collaborative team environment
· Dedication to safety through our Zero Harm policy
· JCI Employee discount programs

What you will do

The Supplier Development Leader is responsible to identify and drive continuous improvements with assigned suppliers, simultaneously securing that the organization stays aligned with business needs to maximize value generation in terms of sustainable supplier performance in on time delivery, quality, capacity, scalability and sustainability to all our sites.

This role will lead implementation of processes, tools, and training to drive accuracy, efficiency, and accountability in all aspects of order fulfillment including supplier on-time delivery, get well to PO, supplier past due reduction, days gap closure to JCI need date, supplier capacity verification, surge capacity available and key quality indicators at the supplier site as well as at JCI including SPPM, on-time response. This position will influence key decision-making processes with direct connection to customer and supplier delivery and business.

How you will do it

• Responsibility for manufacturing partners in terms of:
• Identify and implement development activities.
• Initiate, lead and follow up continuous improvement and sustainability initiatives.
• Lead assigned development projects.
• Drive supplier capacity audits, reviews and be in control of supplier’s scalability.
• Analyze the need of process development and investments.
• Analyze production set up and methods to identify waste and improvement potentials.
• Provides a structured problem-solving process to drive a solid root cause analysis for performance issues (Delivery and Quality) for assigned suppliers.
• Facilitate and complete supplier-training programs.
• Evaluates risk of new suppliers to deliver upon program requirements including on site or other assessments. Works throughout the NPI programs to ensure suppliers’ readiness.
• Coordinates, leads, and facilitates assessments with a cross functional team for strategic/critical suppliers to resolve reason for poor performance supervising corrective action and continuous improvement validations.
• Develops programs related to supplier overall performance including a robust on-boarding and risk assessment process, execution of risk mitigation strategies, periodic on-site assessments of key suppliers, development and execution of JCI Global Supplier Standards.
• Communicate Process outcomes & risks/mitigations effectively and efficiently during shop floor and business center reviews.
• Lead strategic supplier discussion (i.e. dual source, supplier change) items with Procurement PBU & Category leadership.
• Monitor, track and report on supplier compliance to delivery due dates, identify risks to late delivery, handle escalations with suppliers according to JCI procedure.
• Coordinates with Procurement, Operations, Materials/Fulfillment and Engineering to assure that materials are on site in a timely manner to facilitate speedy and accurate parts availability to meet customer demands.
• Helps to develop a culture of accountability supporting the tracking, action planning, and measurable improvement of critical supply chain planning KPIs … define the process mission, vision, tactics, goals, objectives, KPIs (Key Performance Indicators), and the measures that are aligned with the organization strategies
• Manage KPI performance through supplier management of demand-supply variation, labor planning, order scheduling and capacity planning.
• Develop project templates and management system driving data to information to action plans.

What we look for
Required

• Bachelor’s degree within engineering, manufacturing, or supply chain management.
• 5-10 years of experience in continuous improvement in manufacturing, engineering, or supply chain management, preferable in a global, cross cultural environment.
• Hands on experience of successful application of six sigma and lean mfg. tools.
• Triple certification in Lean, Kepner Tregoe, and Six Sigma highly desired.
• Excellent analytical and interpersonal skills with strong problem-solving capabilities.
• Proven ability to work effectively in matrix organization and ability to manage and influence others.
• Strong verbal and written communication skills
• Ability to coordinate several projects simultaneously and work to a stick schedule
• Proven analytical and organizational ability.
• Tenacious although professional when working with supplier challenges.
• Ability to travel up to 50% including international. (most international travel will be to Canada)

#LI-remote

HIRING SALARY RANGE: $125-135k (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. For details, please visit the Employee Benefits tab on our main careers page at https://www.johnsoncontrols.com/careers