Supervisory Transportation Assistant

Veterans Health Administration; Amarillo (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Veterans Health Administration in Amarillo, TX, seeks a skilled administrator to oversee the Veteran Transportation Service Beneficiary Travel program for AVAHCS and surrounding clinics. The role focuses on ensuring accurate reimbursements, effective data reporting, and compliant operations to improve veterans' access to health care.

Candidates will manage workflows, generate analyses, and apply applicable laws and policies.

Qualifications

• Knowledge of beneficiary travel reimbursements.
• Ability to communicate effectively.
• Ability to generate reports, then analyze and describe data.
• Knowledge of computer applications and software.
• Knowledge and skill in applying analytical and evaluation methods and techniques.
• Knowledge of and ability to apply pertinent laws, regulation, policies.
• Knowledge of fund control management & accounting methods.

Responsibilities

• Operate and manage VTS Beneficiary Travel operations for AVAHCS and CBOCs.
• Improve veteran's access to health care by ensuring efficient travel service operations.

Skills

Beneficiary travel reimbursements

Effective communication

Data reporting and analysis

Computer applications & software

Analytical methods & evaluation

Laws and policies knowledge

Fund control & accounting

Job description

The responsibilities entail the operation and management of Veteran Transportation Service (VTS) Beneficiary Travel operations for AVAHCS and community-based outpatient clinics (CBOC's) to improve veteran's access to health care.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/26/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-08 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below:

Specialized Experience

• Knowledge of beneficiary travel reimbursements
• ability to communicate effectively
• ability to generate reports, then analyze and describe data
• knowledge of computer applications and software
• knowledge and skill in applying analytical and evaluation methods and techniques
• knowledge of and ability to apply pertinent laws, regulation, policies
• knowledge of fund control management & accounting methods

Competencies for this position

You will be rated on the following Competencies for this position: Technical Competence Planning and Evaluating Problem Solving Information Management Decision Making Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Physical Requirements

Physical Requirements: The work requires some physical effort such as standing, walking, bending, lifting, and carrying of items such as supplies and equipment. No special physical demands are required to perform the work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.