SUPERVISORY SALES ASSOCIATE, FT (35-40 HOURS) NIMITZ, POINT LOMA

Navy Exchange; San Diego (CA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Supervisory Sales Associate to enhance customer experiences and lead a team in a dynamic retail environment. This role involves engaging with customers, providing product knowledge, and ensuring a positive store atmosphere. You will play a crucial part in driving sales while fostering a collaborative team spirit. If you are enthusiastic, friendly, and eager to make a difference, this opportunity offers a chance to grow within a supportive organization that values its employees and customers alike.

Benefits

Paid Annual Leave

Medical/Dental Insurance

Flexible Spending Account

Pension Plan

401k Savings Plan

Life Insurance

Tax-Free Shopping Privileges

Free Bus Passes/Parking

Discounted Tickets at MWR

Access to Navy Lodge Hotels Worldwide

Qualifications

• 1-2 years of retail experience with supervisory experience preferred.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Provide exceptional customer service and maintain store appearance.
• Lead and motivate associates while managing inventory and sales.

Skills

Customer Service

Communication Skills

Mathematical Skills

Product Knowledge

Leadership

Education

High School Diploma

College Coursework

Tools

Point-of-Sales System

Job description

· Do you desire a career with growth potential?

· Come work for us as a FEDERAL EMPLOYEE, and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active duty military, retirees, reservists and their families!

By choosing to work for the NEXCOM Enterprise, you will enjoy one of the best benefit packages available anywhere:

• PAID ANNUAL AND SICK LEAVE
• MEDICAL/DENTAL INSURANCE
• FLEXIBLE SPENDING ACCOUNT
• PENSION PLAN
• 401k SAVINGS PLAN
• LIFE INSURANCE
• TAX FREE SHOPPING PRIVILEGES
• FREE BUS PASSES/FREE PARKING
• DISCOUNTED TICKETS AT MWR
• ACCESS TO NAVY LODGE HOTELS WORLDWIDE

Job Summary: As a Supervisory Sales Associate, you will be the face of our company to both the associates and our customers. You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. You will also be a team leader to the associates ensuring the work environment is positive and productive. Through a continuous learning environment, you will be able to stay current on products we sell and articulate our purpose in a manner that is educational, insightful, and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact on the organization.

Duties and Responsibilities:

• Customer Service
• Proactively engage and make a connection with customers.
• Ask questions and listen to customers' needs.
• Direct customers to merchandise, informing them about upcoming events, promotions, and mobile offers.
• Provide premier customer service.
• Cooperate and build positive, inclusive, and respectful relationships; take accountability for your own actions and outcomes.
• Organization
• Maintain store appearance.
• Sales
• Cross-sell products and know the layout of the store.
• Make suggestions to customers on the latest trends and current promotions based on individual needs.
• Learn product features, keeping up with the latest trends and leveraging company tools and technology to confidently provide the customer with product knowledge and specs.
• Use a Point-of-Sales system, processing cash exchanges, discounts, gift cards, credit cards, debit cards, and cash handling.
• Complete various forms of paperwork, reports, and reconciliation.
• Inventory
• Be the keeper of merchandise; complete all inventory processes and ensure merchandise is properly checked in and accurately ticketed.
• Responsible for the security of cash, fixed assets, and merchandise inventory.
• Provide direction on assignments, including prioritizing projects and managing merchandise and inventory.
• Dependability
• Adhere to assigned work schedule; accurate and complete follow-through on work assignments.
• Supervisory Requirements
• Provide effective leadership; demonstrate the ability to direct, train, and motivate associates; set a positive example.
• Provide coaching and feedback timely and professionally.
• Provide direction, work assignments, and training to sales associates; provide input to the Department Manager on associate performance.
• May open/close locations.
• Other Duties as assigned.

QUALIFICATIONS

• Product Knowledge: Moderate level of knowledge of products and merchandise.
• Experience: 1-2 years of retail or relevant work experience required; 1 year of lead or supervisory experience preferred.
• Communication Skills: Strong interpersonal and communication skills; ability to read, write, and interpret instructional documents; ability to communicate effectively with customers, peers, and management.
• Mathematical Skills: Basic math functions; ability to use a calculator and calculate percentages and ratios.
• Reasoning Ability: Ability to multi-task while being attentive to customers; ability to work as part of a team and take initiative.

PHYSICAL DEMANDS WORK ENVIRONMENT This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50 lbs. in some departments. Work is typically performed indoors but may be assigned outdoors depending upon location.

OTHER SKILLS Enthusiastic, friendly, and energetic with a desire to provide outstanding service.

WORK HOURS Available to work a variety of hours which may include early mornings, evenings, weekends, and holidays.

GENERAL EXPERIENCE 1 year of responsible experience in clerical, office, or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled.

AND SPECIALIZED EXPERIENCE 1 year of progressively responsible experience in retail sales performing the kind of duties which constitute the principal work of the position to be filled.

SUBSTITUTION OF EDUCATION FOR EXPERIENCE Study completed in a college, university, or junior college above the high school level may be substituted on the basis of one-half academic year of study for 6 months of experience. At any level, specialized experience may be substituted for required general experience. Candidates must have demonstrated in their work experience or training that they possess or have potential to develop the qualities of successful supervision.