Supervisory Prosthetic Representative

U.S. Department of Veterans Affairs; Marion (IN); On-site; USD 95,000 - 135,000; Full time

Job summary

U.S. Department of Veterans Affairs in a hospital setting seeks a GS-13 Prosthetics Representative (Project Manager) to oversee prosthetic and sensory aids services, ensuring patient-centered care and regulatory compliance.

Responsibilities include coordinating specialty prosthetic services, advising senior management, supervising staff, and maintaining productivity standards across diverse functions within VA's Prosthetics and Orthotics program.

Qualifications

• Bachelor's degree and at least 24 semester hours in coursework related to health care, public administration, or business.
• Equivalent combinations of experience and education are qualifying.
• English language proficiency required for patient care per VA standards.

Responsibilities

• Must oversee and manage prosthetic services and sensory aids to meet patient needs.
• Provide expert advice to senior management on program operations.
• Establish and monitor productivity standards and priorities across the Prosthetics service.

Skills

Directives and regulations knowledge

Program management

KSAs communication to leadership

Health care program management

Supervisory leadership

Productivity standards

Education

Bachelor's degree + 24 semester hours in health care, public administration, or business

Job description

Basic Requirements:

United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.

Experience:

• Knowledge of basic anatomy and medical terminology


• Knowledge of accounting methods


• Ability to research, analyze, comprehend, and apply decisions


• Basic knowledge of inventory management procedures


• Ability to use computer software packages for word processing, spreadsheet development, and database management


• Ability to work independently and as a member of a team

Education:

• A bachelor's degree from an accredited educational institution AND at least 24 semester hours in coursework related to health care, public administration, or business.


• The 24 semester hours could include but is not limited to any combination from the following fields: occupational therapy, physical therapy, kinesiotherapy, social work, psychology, prosthetics, orthotics, respiratory therapy, assistive technology, business law, leadership, healthcare, public administration, or business management.

Experience/Education Combination:

Equivalent combinations of experience and education are qualifying.

English Language Proficiency:

Candidates will not be appointed under authority of 38 U.S.C. chapters 73 or 74, to serve in a direct patient-care capacity in VHA who are not proficient in written and spoken English. See Chapter 2, section D, paragraph 5a, this part. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations:

For a GS-13 Prosthetics Representative (Project Manager) Experience. At least one year of experience equivalent to the GS-12 grade level.

Demonstrated Knowledge, Skills, and Abilities (KSAs):

• Knowledge of directives, handbooks, clinical practice guidelines, and regulations that apply to Prosthetic and Sensory Aids Service to resolve complex, controversial, or precedent-setting matters.


• Ability to manage specialty prosthetic services. This includes the ability to provide specialty services based on the unique needs of the patient.


• Skill and ability to effectively advise senior management officials.


• Ability to manage a health care program that provides home medical equipment, rehabilitation services, home oxygen, visual or hearing impairment devices, assistive technology, orthotics, or prosthetics.


• Ability to supervise/manage through subordinate supervisors the activities of prosthetic representatives that have diverse functions.


• Ability to establish and monitor productivity standards and production and performance priorities.

Preferred Experience:

• At least 1 year of supervisory level knowledge, skills, and abilities (KSAs) at the GS-12 or higher.

Reference:

For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS-13.

Physical Requirements:

• Work requires movement throughout the Hospital, to include standing, bending, sitting, reaching, and lifting up to 50 pounds.


• There exist prolonged periods of working at a computer terminal.


• Ability to retrieve equipment from a storage room is required.


• Climbing associated with stocking of equipment and other items in storage areas is necessary.


• Normal safety precautions are utilized as appropriate for office, hospital, and warehouse settings.


• The work involves moderate discomfort when visiting sites away from the office.


• At times the employee may be required to wear personal protective equipment (i.e., mask and gown) when visiting work areas with other environmental exposures including wheelchair repair area or Prosthetic and Orthotic Laboratory, frequent bending and lifting is required.