Supervisory Management and Program Analyst

Citizenship and Immigration Services; Los Angeles (CA); Remote; USD 76,000 - 99,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Long-term care insurance

Retirement plan

Thrift Savings Plan

Flexible Spending Account

Employee Assistance Program

Personal leave days

Paid federal holidays

Job summary

Citizenship and Immigration Services is hiring a Supervisory Management and Program Analyst in Los Angeles. You will oversee operational teams, evaluate processes, analyze data, and propose improvements to performance and efficiency.

The role requires strong leadership and decision-making abilities and offers telework options under DHS guidelines, with a competitive federal salary and benefits package.

Qualifications

• Experience supervising operational teams.
• Ability to evaluate processes and analyze data.
• Strong leadership and communication skills.

Responsibilities

• Provides technical and administrative supervision to the unit by establishing and carrying out action plans to accomplish Division goals and objectives.
• Assists in evaluating work processes and identifying efficiency improvements.
• Makes recommendations for improving operational and employee performance.

Skills

Supervisory experience

Data analysis

Operations management

Program analysis

Job description

Supervisory Management and Program Analyst

• Hiring Agency: Citizenship and Immigration Services
• Department: Department of Homeland Security

Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. As a Supervisory Management and Program Analyst, you will manage operational teams, evaluate work processes, analyze data, and make recommendations for improving operational and employee performance.

Key Responsibilities

Provides technical and administrative supervision to the unit by establishing and carrying out action plans in order to accomplish Division goals and objectives.

Requirements & Education

Voluntary Separation Incentive Payment (VSIP): Per 5 CFR 576.202, An employee who receives a Voluntary Separation Incentive Payment (VSIP) and later accepts employment for compensation with the Government of the United States within 5 years of the date of the separation on which the VSIP is based, including work under a personal services contract or other direct contract, must repay the entire amount of the VSIP to the agency that paid it (proof of payment is required) before the individual's first day of reemployment.

Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Personnel Management guidance and U.S. Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.

Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions. Common definitions for hiring terms found in this announcement.

DHS offers competitive salaries and an attractive benefits package, including

• health
• dental
• vision
• life
• long-term care insurance
• retirement plan
• Thrift Savings Plan [similar to a 401(k)]
• Flexible Spending Account
• Employee Assistance Program
• personal leave days
• paid federal holidays

Other benefits may include

• flexible work schedules
• telework
• tuition reimbursement
• transportation subsidies
• uniform allowance
• health and wellness programs
• fitness centers

DHS is committed to employee development and offers a variety of employee training and developmental opportunities.

For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service- connected disability rating of 30 percent or more.

The Fair Chance to Compete for Jobs Act prohibits the Department of Homeland Security and its Components from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act.

Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to our Staffing Helpdesk.

Which agency is hiring for this position?

This position is with Citizenship and Immigration Services, Department of Homeland Security.

What is the salary for this position?

The posted pay range is $76463 – $99404/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-11-13.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.