Supervisory Management and Program Analyst

Defense Information Systems Agency; Fort Meade (MD); On-site; USD 100,000 - 140,000; Full time

Job summary

Defense Information Systems Agency (DISA) at Fort Meade seeks a senior-level manager to lead operations analysis and process improvement initiatives within the Cyber mission. The role focuses on developing performance metrics, analytics dashboards, and long-range plans for senior leadership, with supervisory responsibilities.

Qualified candidates will have experience in managing enterprise workflows and implementing optimized business processes in a federal setting.

Qualifications

• Experience conducting management analyses or program evaluations.
• Ability to direct business process improvement initiatives.
• Experience formulating performance metrics and analytics dashboards.

Responsibilities

• Plans and conducts comprehensive management analyses and program evaluations of operations to analyze business processes and eliminate operational bottlenecks.
• Directs workflow optimization and process improvement initiatives, applying qualitative and quantitative methods to design and implement automated operational workflows.
• Formulates and maintains performance scorecards and metrics reporting frameworks, designing analytics dashboards and long-range operational plans for senior leadership.
• Exercises operational oversight over enterprise task management systems, establishing procedural standards and resolving complex, high-priority tasking issues.
• Performs first-line supervisory duties, establishing work schedules, setting performance standards, evaluating employees, and managing branch resources.

Skills

Management analyses

Program evaluations

Process improvement

Performance metrics

Analytics dashboards

Job description

Summary

This position is being recruited under 10 USC 1599f into the Cyber Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It has been identified as a position necessary to carry out and support the mission of the US Cyber Command.

It is in the Supervision/Management Work Category at the Senior Work Level within the CES Occupational Structure. It is located in the DISA - Operations, Plans, & Readiness.

Duties

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• Plans and conducts comprehensive management analyses and program evaluations of operations to analyze business processes and eliminate operational bottlenecks.
• Directs workflow optimization and process improvement initiatives, applying qualitative and quantitative methods to design and implement automated operational workflows.
• Formulates and maintains performance scorecards and metrics reporting frameworks, designing analytics dashboards and long-range operational plans for senior leadership.
• Exercises operational oversight over enterprise task management systems, establishing procedural standards and resolving complex, high-priority tasking issues.
• Performs first-line supervisory duties, establishing work schedules, setting performance standards, evaluating employees, and managing branch resources.

Requirements

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• Must be a U.S. Citizen.
• Males born after 12-31-59 must be registered or exempt from Selective Service.
• This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.
• Individuals tentatively selected for drug testing designated positions at the Defense Information Systems Agency will be required to submit to urinalysis for illegal drugs prior to appointment or placement.
• This is a covered position and the person selected for this position must complete an OGE Form 450, Confidential Financial Disclosure Report within 30 days of appointment pursuant to 5 CFR 2634.903(b) (DoD 5500.7).

Qualifications

In order to qualify for this position, you must meet the requirements described below.

Qualifying Experience

To qualify at the GG-14, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service. For this position, qualifying experience is defined as: Experience such as conducting management analyses or program evaluations; or directing business process improvement initiatives; or formulating performance metrics and analytics dashboards.

Candidates must describe how they meet the qualifying experience and/or selective placement factor(s) within the body of their resume. All qualifications must be met within 30 days after the closing date of this announcement.

Education

There is no substitution of education for the qualifying experienceat the GG-14 grade level.

Additional information

• This position is in the Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It is being recruited under 10 U.S.C. 1599f into the Cyber Excepted Service (CES) personnel system.
• If you are a current Federal Career/Career-Conditional employee, you will be placed on an Excepted appointment.
• This appointment does not confer eligibility to be non-competitively converted to an appointment in the competitive service.
• A three year trial period may be required if you have not previously completed a trial or probationary period in the excepted or competitive service.
• This position is subject to completion of 1 year probationary period for assignment to a supervisory position.
• Telework availability will be based upon the mission requirements and supervisory determination
• We may use this announcement to fill additional vacancies within 90 days of the closing date.
• Moving costs MAY be paid.
• The Tax Cuts and Jobs Act of 2017 makes certain reimbursements/payments taxable. For information on these changes and the Relocation Income Tax Allowance (RITA), for which some appointees are eligible, click here.
• Recruitment, relocation, or retention incentives MAY be authorized.
• Because this position is in the Cyber Excepted Service, Veterans' Preference will be applied to preference eligible candidates, as defined by Section 2108 of the Title 5 U.S.C. in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement." If you are a veteran claiming veteran's preference, as defined by Section 2108 of Title 5 U.S.C., you must submit documents verifying your eligibility with your application package.
• For more information on the Cyber Excepted Service Personnel System, click here.
• For more information on veterans' preference, click here.
• For more information regarding qualifications requirements, click here.
• If selected, the authorized rate of pay may exceed the stated maximum salary rate range under certain circumstances.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.