Supervisory IT Specialist (Security)

Centers-For-Medicare-and-Medicaid-Services; Woodlawn (MD); On-site; USD 120,000 - 160,000; Full time

Job summary

The Centers for Medicare & Medicaid Services (CMS) in the Department of Health and Human Services seeks a Supervisory IT Specialist (Security), GS-2210-15, to lead a staff responsible for operations, enhancement, and service delivery for multi-tier processing platforms in IUSG Data Centers.

Qualified applicants will demonstrate at least one year of specialized experience at the GS-14 level, covering hybrid cloud operations, IT security policy, and project leadership, as described in the vacancy.

Qualifications

• Four core competencies required: Attention to Detail, Customer Service, Oral Communication, Problem Solving.
• GS-15 requires one year of specialized experience equivalent to GS-14 in Federal service, including IT operations, security, and project leadership.

Responsibilities

• Lead staff responsible for operations, enhancement, and service delivery for multi-tier processing platforms and resources in IUSG-managed Data Centers.

Skills

Attention to Detail

Customer Service

Oral Communication

Problem Solving

Job description

This position is located in the Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS), Office of Information Technology (OIT), Infrastructure & User Services Group (IUSG), Division of Operations Management (DOM).

As a Supervisory IT Specialist (Security), GS-2210-15, You will lead a staff responsible for operations, enhancement, and service delivery for the multi-tier processing platforms and resources in IUSG-managed Data Centers.

ALL QUALIFICATION REQUIREMENTS MUST BE MET BY THE CLOSING DATE OF THIS ANNOUNCEMENT.

Your resume (limited to no more than 2 pages) must include detailed information as it relates to the responsibilities and specialized experience for this position. Evidence of copying and pasting directly from the vacancy announcement without clearly documenting supplemental information to describe your experience will result in an ineligible rating. This will prevent you from being considered further.

Basic Requirement: You must have IT-related experience demonstrating each of the four competencies listed below:

1. Attention to Detail - is thorough when performing work and conscientious about attending to detail;
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services;
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately; AND
4. Problem Solving - identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

AND

In order to qualify for the GS-15, you must meet the following: You must demonstrate in your resume at least one year (52 weeks) of qualifying specialized experience equivalent to the GS-14 grade level in the Federal government, obtained in either the private or public sector, to include:

1. Managing hybrid cloud operations across multiple service providers (e.g. Azure, Google Cloud Platform, AWS, Oracle) including incident response, disaster recovery planning, and enterprise operations centers;
2. Developing, applying, or ensuring compliance with IT security policy, including vulnerability mitigation, security audits, and corrective action planning;
3. Leading projects or teams of IT staff, including assigning work, setting priorities, and providing feedback on performance.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.