Supervisory Investigator

DC Department of Human Resources; Washington (District of Columbia); On-site; USD 90,000 - 120,000; Full time

Job summary

The Office of Police Complaints (OPC) in Washington, DC, seeks an experienced supervisor to lead investigative activities within the Investigative Unit. You will provide strategic oversight, guidance, and training to staff, ensuring investigations adhere to established policies and legal requirements.

Responsibilities include coordinating case workloads, reviewing complex cases, and implementing policy updates to improve accuracy, efficiency, and accountability in police misconduct

Qualifications

• Extensive knowledge of investigative principles and procedures.
• Demonstrated experience leading supervisory staff in investigations.
• Ability to develop and implement internal controls for investigations.
• Extensive skill in reviewing complex investigative data and narratives.
• Strong oral communication with colleagues and the public.
• Ability to write clear, well-organized investigative reports and recommendations.

Responsibilities

• Provides technical support to the Chief Investigator to optimize Investigative Unit operations.
• Supervises staff, assigns cases, sets priorities, and monitors performance.
• Identifies training needs and arranges for staff development.
• Assists in prioritizing timely completion of investigations and complex cases.
• Participates in policy review and implementation of investigative procedures.
• Provides guidance on sensitive city-wide police complaint issues.
• Ensures compliance of procedures with guidelines and timely reporting.
• Evaluates and updates investigative practices to align with standards.

Skills

Leadership

Supervisory

Policy development

Analytical thinking

Communication

Report writing

Job description

INTRODUCTION

The Office of Police Complaints (OPC) is an independent District of Columbia agency that receives, investigates, and resolves police misconduct complaints filed by the public against Metropolitan Police Department (MPD) and D.C. Housing Authority Police Department (DCHAPD) officers. OPC is led by an Executive Director and overseen by the Police Complaints Board (PCB), which is composed of five members appointed by the Mayor and approved by the Council of the District of Columbia.

The purpose of this position is to provide substantive investigation and management support associated with the day-to-day operation of OPC's investigative unit.

POSITION CONTROLS

Works under the direction and supervision of the Chief Investigator, who provides administrative direction with assignments in terms of broadly defined functions of the organization. The incumbent independently plans, organizes, and carries out assignments, selecting appropriate methods and procedures for accomplishing assigned work. Work performance is evaluated by an assessment of the overall effectiveness in meeting requirements and results, and efficiency and productivity of the organization.

Guidelines include District of Columbia Code provisions, policies, regulations, and District Personal Manual; all laws, regulations, and Mayoral Orders and Issuances governing MPD; and pertinent established and accepted MPD policies, procedures, and practices; and the policies, priorities and special instructions of the supervisor. The incumbent exercises judgment in locating, interpreting, selecting and applying appropriate guidelines; and an extremely high degree of originality and initiative when recommending the adoption of new investigative approaches, techniques, policies, provisions of law, etc.

MAJOR DUTIES

• Provides technical support to the Chief lnvestigator regarding administrative and investigative matters to facilitate the planning, organizing, directing or controlling OPC activities as required to obtain optimum utilization of personnel, equipment, materials, and supplies to satisfy existing and future Investigative Unit and agency requirements.
• Provides a full range of supervisory services for assigned staff including performance management, assigning cases, setting priorities, establishes schedules for completion of investigative, outreach or administrative tasks, and discipline. Supervision should include regular meetings with direct reports to discuss issues, problems, the expeditious processing of complaints, up-to-date investigative techniques or operational changes as well as individual employee performance management.
• Identifies developmental and training needs of assigned staff and personally provides, or arranges for, specific training as appropriate for the development of assigned staff.
• Assists the Chief Investigator in setting priorities for timely completion of assignments by evaluating assigned investigators' work performance. Managing the completion of complex cases such as those where the interrelationship of fact and evidence is extremely difficult to establish, or that frequently have the potential to separate and increase in scope and complexity from the original assignment.
• In collaboration with the Chief lnvestigator, actively participates, in the review, development, modification and implementation of OPC investigative policies and procedures and recommends procedural changes, internal management controls that improve the overall operation of the Investigative Unit.
• Provides advice and assistance to the Chief Investigator regarding complex, controversial, and/or sensitive city-wide police complaint issues or related matters.
• Utilizes analytical and investigative experience to ensure the adequacy and compliance of investigative procedures and techniques with established guidelines. Ensures timely initiation, preparation, adequacy, accuracy, follow-up, completion of reports, correspondence, memoranda, and other information or documentation.
• Compares investigative operations with current standards and industry best practices and recommends changes for investigative unit operational improvement.

Other Significant Facts

• Extensive knowledge of, and skill in investigative and research principles, techniques, methods and procedures sufficient to conduct and supervise all aspects of investigations, of routine to extreme complexity and scope; and to apply general legal principles, regulations or orders to the facts of the case being investigated.
• Demonstrated experience in providing leadership in a supervisory capacity. Ability to supervise subordinates based on priorities, selective consideration of the difficulty, and the requirements of the assignments and their capabilities.
• Demonstrated skill in the development and implementation of internal management controls for monitoring the investigative activities, operational strategies and long and short range planning activities.
• Intensive knowledge of, and extensive skill, in the review or completion of routine to extremely complex investigative research and analyses of considerable narrative, statistical, and/or evolving information related to investigations.
• Ability to communicate orally in an effective manner with colleagues, members of the public, and District employees sufficient to elicit/share information, develop leads, interview witnesses, etc.
• Ability to write and edit clear, concise, well-organized, and thorough investigative reports, memoranda and policy recommendations.