Supervisory Information Technology Specialist NF-04

U.S. Army; New York; On-site; USD 80,000 - 120,000; Full time

Job summary

The U.S. Army is seeking a Supervisor for the IT Branch at Fort Drum, New York. This role involves supervising a team in Systems Administration and delivering tailored IT support to enhance operational readiness. Qualified candidates will hold a relevant Master's degree or possess extensive IT experience, including leadership and technical expertise. This position ensures effective management of IT services to support the well-being of Soldiers and their families.

Qualifications

• Possess a Master's degree with 24 semester hours in IT-related fields.
• OR, 2 years of graduate education leading toward a Master's degree.
• OR, 1 year of specialized experience in IT systems.

Responsibilities

• Supervise a team performing Systems Administration and IT delivery.
• Formulate technical guidance and ensure necessary supplies are available.
• Provide optimization and problem-solving support for IT services.

Skills

Information Technology theories

Technical guidance

Problem solving

Team management

Education

Master's degree in relevant fields

Higher level graduate education (2 years)

Job description

This position is for Directorate of Family and Morale, Welfare and Recreation (FMWR) at Fort Drum, New York. FMWR includes Child and Youth Services, Business Recreation, and Support Services, which enable Soldier readiness, support the resiliency and well-being of Soldiers and Families.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for (2) professional and personal references on your resume.
Duties

• Serves as the Supervisor of the IT Branch, supervising a team of specialists performing Systems Administration and the delivery of Information Technology.
• Formulates and publishes technical guidance and standard operating procedures for IT specialists; and ensures that supplies, equipment and other materials are available.
• Provides ongoing optimization and problem solving support to minimize interruptions in customers' ability to carry out critical business activities.
• Provides advice and guidance to managers and customers on a wide variety of applications, operating systems, protocols, and equipment used in providing information technology customer support services.
• Defines organizational objectives and specific goals, plans short-range and long-range work to be accomplished, and adjusts long-range schedules, objectives, and goals in relation to the workload, personnel required, and priorities.

Requirements

• Direct Deposit and Social Security Card is required.
• Meet qualification/eligibility/background requirements for this position.
• A one year probationary period may be required.
• Satisfactorily complete an employment verification (E-Verify) check.
• Subject to satisfactory completion of all pre-employment checks in accordance with Army Regulation 215-3.
• This position requires a favorably adjudicated T3/ANACI background investigation.
• A one-year Supervisory probationary period may be required.

Qualifications
Qualified candidates will possess the following:

• a Master's degree with a major study (minimum of twenty-four (24) semester hours ) in any of the below fields:
  • computer science,
  • engineering,
  • information science,
  • information systems management,
  • mathematics,
  • operations research,
  • statistics,
  • technology management

OR

• possess two (2) full years (60 semester hours) of progressively higher level graduate education leading towards a masters degree with at least twenty-four (24) semester hours in one or more of the following fields:
  • computer science,
  • engineering,
  • information science,
  • information systems
  • management,
  • mathematics,
  • operations research,
  • statistics,
  • technology management

OR

• possess at least one (1) year of specialized experience in system installation and programming experience sufficient to demonstrate knowledge in the following:
  • Information Technology (IT) theories, principles, concepts, standards, and methods; AND
  • IT policy and planning concepts and practices; AND
  • interrelationships of multiple IT disciplines; AND
  • methods, approaches, and practices for managing communities of interest involved in development, AND
  • implementation of IT architectures, investment planning, e-government, and other IT related legislative and policy initiatives.

PLEASE NOTE: Your resume & application package must reflect the qualifications stated in the announcement and questionnaire to be rated eligible.