Supervisory Information Technology Specialist (INFOSEC), GS-2210-15 (Direct Hire)(TELEWORK ELIGIBLE)

U.S. Department of Education; Washington (District of Columbia); Remote; USD 155,000 - 184,000; Full time

Job summary

A government agency seeks a Supervisory Information Technology Specialist to lead IT management and provide senior advisement. This role is pivotal in ensuring effective IT operations and strategic guidance for top management, supporting a telework-eligible workforce in a crucial department.

Qualifications

• One year of experience equivalent to GS-14 in IT management.
• Ability to lead projects and utilize project management principles.
• Knowledge of IT theories and practices.

Responsibilities

• Supervise IT services and manage contractor personnel.
• Advise agency management on critical IT issues.
• Oversee IT operations across geographically dispersed settings.

Skills

Attention to Detail

Customer Service

Oral Communication

Problem Solving

Job description

Supervisory Information Technology Specialist (INFOSEC), GS-2210-15 (Direct Hire)(TELEWORK ELIGIBLE)

Pay $155700.00 - $183500.00 / year

Location Washington/District Of Columbia

Employment type Full-Time

Job Description

Req#: 732292400

The position is telework eligible consistent with the Agency’s telework and remote work program policy.

This position is located in the U.S. Department of Education, Office of the Cheif Information Officer (OCIO), Enterprise Technology Services, Operational Support Services Branch. It is established to serve in a supervisory role and as a senior level advisor to top agency management on critical issues in the field of Information Technology (IT).




Duties





Requirements



• Relocation will not be paid.
• You may be subject to serve a one-year probationary period.
• You may be subject to serve a one-year supervisory probationary period.
• Males 18 and over must be registered with the Selective Service.
• Must be a U.S. Citizen.
• Background Investigation is required.



Qualifications




Specialized Experience for the GS-15
One year of experience in either federal or non-federal service that is equivalent to at least a GS-14 performing two (2) out of three (3) of the following duties or work assignments:
1. Experience directing and managing government and contractor personnel conducting IT services.
2. Experience serving as senior advisor to top agency management officials on IT programs.
3. Experience overseeing IT support operations in geographically dispersed offices and workforce settings.

Basic Experience Requirements

You must possess IT related experience (paid or unpaid experience and/or completion of specific, intensive training (e.g., IT certification), as appropriate) demonstrating each of the four competencies listed below.
1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (i.e., any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (e.g., ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (e.g., technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Knowledge, Skills, and Abilities (KSAs)
The quality of your experience will be measured by the extent to which you possess the following knowledge, skills and abilities (KSAs). You do not need to provide separate narrative responses to these KSAs, as they will be measured by your responses to the occupational questionnaire (you may preview the occupational questionnaire by clicking the link at the end of the Evaluations section of this vacancy announcement).

1. Ability to lead projects and apply project management theories, principles, processes, methodologies, and practices.
2. Knowledge of IT theories, principles, concepts, standards, and practices.
3. Ability to develop, maintain, and direct contingency and disaster recovery planning activities and procedures that ensure continuity of operations in the event of an emergency or other disruption to normal operations.
4. Ability to serve as senior expert and consultant to advise staff, senior managers and other IT experts throughout the agency and to counterparts in other agencies.

About the company

The United States Department of Education, also referred to as the ED for Education Department, is a Cabinet-level department of the United States government. It began operating on May 4, 1980, having been created after the Department of Health, Education, and Welfare was split into the Department of Education and the Department of Health and Human Services by the Department of Education Organization Act, which President Jimmy Carter signed into law on October 17, 1979.

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