Supervisory Immigration Services Assistant (SISA)

Citizenship and Immigration Services

Edmond (OK)

On-site

USD 68,000 - 97,000

Full time

7 days ago

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Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plan

Paid federal holidays

Flexible work schedules

Job summary

Citizenship and Immigration Services is seeking a Supervisory Immigration Services Assistant (SISA) to provide technical and administrative support to subordinate staff, ensuring compliance with USCIS procedures, policies, and regulations. This federal role offers telework eligibility and a clear progression path from developmental to full performance levels.

The posted salary range is $67,970–$97,087 per year, with federal benefits including health, dental, vision, life, and retirement plans.

Qualifications

No educational substitution at these grade levels.

Responsibilities

Provide technical and administrative support to subordinate staff to ensure compliance with USCIS procedures, policies and regulations.
The responsibilities described are for the full performance level; developmental grades may have limited scope and less independence.

Skills

Attention to detail

Communication

Teamwork

Job description

Supervisory Immigration Services Assistant (SISA)

Hiring Agency: Citizenship and Immigration Services
Department: Department of Homeland Security

Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. As a Supervisory Immigration Services Assistant (SISA), you will provide technical and administrative support to subordinate staff to ensure compliance with USCIS procedures, policies and regulations.

Key Responsibilities

The responsibilities described are for the full performance level. At developmental grade levels, assignments will be of more limited scope performed with less independence, and limited complexity.

Requirements & Education

EDUCATIONAL SUBSTITUTION: There is no educational substitution at these grade levels.

Voluntary Separation Incentive Payment (VSIP): Per 5 CFR 576.202, An employee who receives a Voluntary Separation Incentive Payment (VSIP) and later accepts employment for compensation with the Government of the United States within 5 years of the date of the separation on which the VSIP is based, including work under a personal services contract or other direct contract, must repay the entire amount of the VSIP to the agency that paid it (proof of payment is required) before the individual's first day of reemployment.

DHS offers competitive salaries and an attractive benefits package, including health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include flexible work schedules; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers.

DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any federal employee hired on or after November 5, 2016, who is a veteran with a service- connected disability rating of 30 percent or more.

Which agency is hiring for this position?

This position is with Citizenship and Immigration Services, Department of Homeland Security.

What is the salary for this position?

The posted pay range is $67970 – $97087/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-10-05.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.