Supervisory Health Technician (Ophthalmology)

US-Department-of-Veterans-Affair; Houston (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

The U.S. Department of Veterans Affairs seeks a Supervisory Health Technician (Ophthalmology) to oversee Ophthalmology Health Technicians and ophthalmology residents, directing daily operations to ensure high-quality patient care within the Ophthalmology service.

This GS-10 supervisory role requires COA certification, health-care experience, and the ability to manage priorities, staff performance, and policy implementation. Applicants must be U.S.

Qualifications

• COA certification with JCAHPO required.
• One year of health care experience or equivalent education.

Responsibilities

• Supervise Ophthalmology Health Technicians and residents.
• Provide administrative management for Ophthalmology service.
• Set priorities and delegate tasks.

Skills

Leadership

Policy development

Workload analysis

Supervisory duties

Communication

Education

Associate's degree in health care field

High school + health care coursework

Tools

COA certification

Job description

The Supervisory Health Technician (Ophthalmology) is responsible for the supervision, administrative management, direction of Ophthalmology Health Technicians (Ophthalmology) and supervises interactions with affiliate ophthalmology residents.

Basic Requirements

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• English Language Proficiency: Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. 7403(f).
• Experience and Education: Experience. One year of experience in a health care field, such as but not limited to nursing, medical assistant, or health technician. OR,
• Education: Two years above high school with a minimum of six semester hours directly related to a health care field or associate's degree in a health care related degree. OR,
• Experience/Education Combination: Equivalent combinations of experience and education are qualifying. Examples are listed below:
• (a) Six months of experience in the health care field; and one year above high school;
• (b) Six months of experience in the health care field and successful completion of a course for healthcare technicians, hospital corpsmen, medical service specialists, or ophthalmology technicians given by the U.S. Armed Forces;
• (c) Six months of experience in the health care field and completion of an independent study course in Ophthalmic Medical Assisting.

Certification.

All applicants must be certified as a Certified Ophthalmic Assistant (COA) with the Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO). The COA certification is JCAHPO's entry-level certification examination for a Health Technician (Ophthalmology).

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations

Supervisory Health Technician (Ophthalmology), GS-10

Experience.

One year of experience equivalent to the next lower grade level.

Demonstrated Knowledge, Skills, and Abilities (KSA)

• 1. Ability to work independently to set priorities, delegate tasks, meet multiple deadlines, analyze organizational problems, and develop and implement effective solutions to optimize quality, efficiency, performance, and productivity within the service;
• 2. Ability to develop policy, manage equipment requests, and provide workload analysis in Ophthalmology Service;
• 3. Demonstrated leadership and managerial skills including skill in interpersonal relations and conflict resolution to deal with employees, team members, managers and other departments
• *4. Ability to perform the full range of supervisory duties which includes responsibility for assignment of work to be performed; competency assessments; performance evaluations; selection of staff; and recommendation of awards, advancements, and when appropriate, disciplinary actions.

Preferred Experience:

Certified Ophthalmic Technician (C.O.T); Supervisory Experience

Reference:

For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/

The full performance level of this vacancy is GS-10.

Physical Requirements:

Physical aspects associated with work required of this assignment are typical for the occupation, see Duties section for essential job duties of the position. May require standing, lifting, carrying, sitting, stooping, bending, puling, and pushing. May be required to wear personal protective equipment and undergo annual TB screening or testing as conditions of employment.

Work Environment:

Work is performed in an office/clinic setting with minimal risks that requires normal safety precautions; the area is adequately lighted, heated, and ventilated. However, the work environment requires someone with the ability to handle several tasks at once in sometimes stressful situations.