Health Technician (Ophthalmology)

U.S. Department of Veterans Affairs; Boston (MA); On-site; USD 60,000 - 90,000; Full time

Job summary

U.S. Department of Veterans Affairs in Boston seeks a Health Technician (Ophthalmology) to perform and assist with a broad range of diagnostic and testing procedures, ensure instrument calibration, and maintain sterile technique.

The role requires COA certification and experience in ophthalmic testing, tonometry, and imaging; duties include patient history, exam preparation, and education on eye care.

Qualifications

• One year of experience in a health care field or two years of higher education with health care relevance
• COA certification required by JCAHPO
• Experience with ophthalmic testing and basic imaging systems

Responsibilities

• Perform visual acuity testing and pupil evaluation with/without correction
• Measure intraocular pressure and refractometry using ophthalmic equipment
• Conduct OCT, external photography, and fundus photography
• Assist ophthalmologist during clinic-based ophthalmic surgeries
• Educate patients on preoperative and postoperative eye care and safety

Skills

Clinical ophthalmic knowledge

History-taking and data documentation

Patient education

Infection control and asepsis

Ability to triage and communicate with

Education

Two years above high school with healthcare-related coursework or associate degree

Tools

IOL Master

Job description

Summary

The Health Technician (Ophthalmology) performs a range of standard - but complex - diagnostic procedures with responsibility for checking calibration of instruments prior to the procedure. The incumbent will work with the patient's capabilities to obtain the best information from the patient including medical history or specific test results. Ensures proper cleaning - disinfection - calibration - maintenance - backup - annual inventory and ordering of instruments - supplies and equipment.

Summary

The Health Technician (Ophthalmology) performs a range of standard - but complex - diagnostic procedures with responsibility for checking calibration of instruments prior to the procedure. The incumbent will work with the patient's capabilities to obtain the best information from the patient including medical history or specific test results. Ensures proper cleaning - disinfection - calibration - maintenance - backup - annual inventory and ordering of instruments - supplies and equipment.

Qualifications

• a
• Citizenship
• Citizen of the United States
• b
• Experience and Education (1) Experience
• One year of experience in a health care field - such as but not limited to nursing - medical assistant - or health technician
• OR (2) Education
• Two years above high school with a minimum of six semester hours directly related to a health care field or associate's degree in a health care related degree
• OR (3) Experience/Education Combination
• Equivalent combinations of experience and education are qualifying
• Examples are listed below: (a) Six months of experience in the health care field
• and one year above high school
• or (b) Six months of experience in the health care field and successful completion of a course for health care technicians - hospital corpsmen - medical service specialists - or ophthalmology technicians given by the U.S. Armed Forces
• or (c) Six months of experience in the health care field and completion of an independent study course in Ophthalmic Medical Assisting
• c
• Certification
• All applicants must be certified as a Certified Ophthalmic Assistant (COA) with the Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO)
• The COA certification is JCAHPO's entry-level certification examination for a Health Technician (Ophthalmology)
• Grade Determinations
• In addition to the basic requirements for employment - the following criteria must be met when determining the grade of candidates
• (1) Health Technician (Ophthalmology) - GS-5 (Entry Level) (a) Experience or Education
• None beyond the basic requirements
• (b) Assignment
• Employees at this grade level serve in an entry level position and are trainee in nature
• (2) Health Technician (Ophthalmology) - GS-6 (Developmental Level 1) (a) Experience
• One year of experience equivalent to the GS-5 grade level
• (b) Assignment
• The Health Technician (Ophthalmology) at this level operates and monitors commonly used equipment performing basic screening procedures
• Assists ophthalmology staff by obtaining an accurate medical and ophthalmic history - measuring and recording visual acuity - administering anesthetic eye drops - performing basic tonometry - estimating the anterior chamber depth and recording a simple spectacle reading through automated lensometry
• (c) Demonstrated Knowledge - Skills - and Abilities (KSAs)
• In addition to the experience above - the candidate must demonstrate all of the following KSAs: 1
• Knowledge of general outpatient clinical policies and procedures in a healthcare environment
• 2
• Ability to obtain - document and record demographic and medical information from patients in order to develop an accurate medical record
• 3
• Ability to use basic ophthalmic equipment
• and 4
• Knowledge of basic disinfection of non-critical reusable medical equipment
• (3) Health Technician (Ophthalmology) - GS-7 (Developmental Level 2) (a) Experience
• One year of experience equivalent to the GS-6 grade level
• (b) Assignment
• At this level - the Health Technician (Ophthalmology) performs the following: triages patient phone calls or requests
• ensures exam rooms are stocked with adequate supplies
• instructs patients on administration of eye drops and post-operative instructions
• accurately measures - compares - and evaluates pupillary responses
• administers eye drops to dilate pupils
• performs basic color vision screening
• performs visual field testing (using Amsler grid or automated equipment)
• Performs basic imaging testing such as corneal topography
• external photography
• performs basic ocular testing such as pachymetry - tear production with test strips - glare testing - stereo acuity - contrast sensitivity - potential acuity meter - measuring spectacles using both automated and manual lensometry and transposing cylinders
• The employee assists the ophthalmologist during minor ophthalmic surgical procedures and is adept at applying sterile technique and infection control procedures
• Performs autorefractor to determine spectacle prescription
• (c) Demonstrated Knowledge - Skills - and Abilities (KSA)
• In addition to the experience above - the candidate must demonstrate all of the following KSAs: 1
• Knowledge of anatomy and function of the eye and basic ocular pharmacology
• 2
• Knowledge of outpatient eye care policies and procedures in a health care environment
• 3
• Ability to use basic ophthalmic diagnostic equipment to perform preliminary ocular testing
• 4
• Ability to perform minor extraocular surgical assisting
• and 5
• Ability to provide eye care patient education
• (4) Health Technician (Ophthalmology) - GS-8 (Full Performance Level) (a) Experience
• One year of experience equivalent to the GS-7 grade level
• (b) Assignment
• This is considered to be the full performance level for this assignment
• The Health Technician (Ophthalmology) at this level performs a range of standard - but complex - diagnostic procedures with responsibility for checking calibration of instruments prior to the procedure
• Responsible for obtaining patient physical history - to include chief complaint
• reason for visit
• pertinent signs/symptoms
• past history both ocular and general
• family history both ocular and general
• social history
• and review of medications and allergies - including current ocular prescription and non-prescription medications
• Accurately tests visual acuity at distance and near - with and without correction or with and without a pinhole
• Measures eyeglass prescription using manual or automated lensometer - recording sphere - cylinder - axis - and prism in both plus and minus cylinder
• Performs pupil evaluation recording pupil size - shape - symmetry - reaction to light and accommodation - and any abnormalities - including relative afferent pupillary defect
• Performs basic refractometry utilizing an auto refraction or habitual glass prescription in the phoropter
• Instills eye medications (i.e. - drops or ointments - including anesthetic - dye - dilation - cycloplegic - or antibiotics
• Responsible for measuring intraocular pressure of the eye utilizing techniques - including Goldmann applanation tonometry
• Performs pachymetry to determine corneal thickness and manual keratometry or automated topography to determine corneal curvature
• Performs intra-ocular lens calculations using the IOL Master
• Performs automated visual field testing using various perimetry machines
• Performance of external photographs and fundus photography
• Performs optical coherence tomography (OCT) of the anterior segment - retina and optic nerve
• Performs patient screening and triage emergencies identifying ocular emergencies
• Performs patient screening and telephone triage for immediate care
• Assists during clinic-based ophthalmic surgery - including revision of wounds - biopsies of the eyelid lesions - cultures of conjunctiva - or cornea
• reformation of anterior chamber - evacuation of hyphema - repositioning of corneal endothelial grafts - intra-vitreous injections - and laser surgical procedures
• Educates patients and legal authorized representatives in eye care - including preoperative and postoperative instructions
• Assists in the education and training of medical students - residents and fellows in those facilities with medical school affiliations
• Ensures proper cleaning and disinfection
• calibration - maintenance - backup - annual inventory and ordering of instruments - supplies and equipment
• obtains quotes as needed
• and reports needed repairs to biomedical engineering
• (c) Demonstrated Knowledge - Skills - and Abilities (KSA)
• In addition to the experience above - the candidate must demonstrate all of the following KSAs: 1
• Ability to perform advanced tonometry and pupil evaluation
• 2
• Ability to perform calculations for selection of intraocular lens
• 3
• Knowledge of clinic based ophthalmic surgical assisting
• 4
• Knowledge of eye anatomy and physiology
• 5
• Knowledge of medication effects and proper instillation in the eye
• 6
• Knowledge of optics
• and 7
• Knowledge of proper cleaning and maintenance of clinic equipment.

Duties

• Performs optical coherence tomography of the anterior segment - retina and optic nerve
• Measures eyeglass prescription using manual or automated lensometer - recording sphere - cylinder - axis - and prism in both plus and minus cylinder
• Performs pupil evaluation recording pupil size - shape - symmetry - reaction to light and accommodation - and any abnormalities - including relative afferent pupillary defect
• Performs basic refractometry utilizing an auto refraction or habitual glass prescription in the phoropter
• Instills eye medications (i.e. - drops or ointments - including anesthetic - dye - dilation - cycloplegic - or antibiotics) - demonstrating proper technique and documenting the technician workup in the medical record
• Measures intraocular pressure of the eye utilizing techniques - including Goldmann applanation tonometry
• Performs pachymetry to determine corneal thickness and manual keratometry or automated topography to determine corneal curvature
• Performs intra-ocular lens (IOL) calculations using the IOL Master
• Performs automated visual field testing using various perimetry machines
• Performs external photographs and fundus photography
• Performs advanced tonometry and pupil evaluation
• Performs calculations for selection of intraocular lens
• Assists during clinic-based ophthalmic surgery - including revision of wounds - biopsies of the eyelid lesions - cultures of conjunctiva - or cornea
• reformation of anterior chamber - evacuation of hyphema - repositioning of corneal endothelial grafts - intra-vitreous injections - and laser surgical procedures
• Performs records management on a consistent basis - writing patient notes in a timely manner and in the proper format according to agency policy
• Follows universal precautions for employee protection during the performance of the heath technician's duties in relation to the cleaning and processing of reusable medical equipment and the performance of assisting with eye injections and oculoplastic procedures
• Reports needed repairs to biomedical engineering
• Educates patients and legal authorized representatives in eye care - including preoperative and postoperative instructions
• Performs patient screening and triage emergencies identifying ocular emergencies
• Work Schedule: Monday - Friday - Day Shift Recruitment/Relocation Incentives (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases
• When setting pay - a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade)
• Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave - 13 days of sick leave - 11 paid Federal holidays per year) Parental Leave: After 12 months of employment - up to 12 weeks of paid parental leave in connection with the birth - adoption - or foster care placement of a child
• Child Care Subsidy: After 60 days of employment - full time employees with a total family income below $144 -000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66
• Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: This position may be authorized for ad-hoc telework which occurs on an occasional - non-routine basis and is utilized to complete short-term special assignments or to accommodate special circumstances even though the telework arrangement may occur continuously for a limited and specific period of time
• Telework eligibility will be discussed during the interview process
• Virtual: This is not a virtual position
• Functional Statement #: 523-F1063_Health_Technician_Ophthalmology_GS-0640-05 (Entry Level) 523-F1064_Health_Technician_Ophthalmology_GS-0640-06 (Developmental Level 1) 523-F1065_Health_Technician_Ophthalmology_GS-0640-07 (Developmental Level 2) 523-F1066_Health_Technician_Ophthalmology_GS-0640-08 (Full Performance Level) Notifications: This is an open continuous announcement until 09/30/2026
• Qualified applicants will be considered and referred as vacancies become available
• Due to a critical staffing shortage - 38 U.S.C.
• 7412 waives the requirement to apply Veterans' preference for this job announcement
• This position is a AFGE Bargaining Unit position
• This position is covered by a special rate
• Narrative responses to the knowledge - skills and abilities (KSAs) may be required from the selectee in order to proceed with the appointment.