Supervisory Facility Operations Specialist

U.S. Department of the Interior; Hot Springs (SD); On-site; USD 90,000 - 116,000; Full time

Job summary

U.S. Department of the Interior, Wind Cave National Park, Hot Springs, SD, seeks a facilities management professional to lead park operations and safety initiatives.

The role focuses on planning, scheduling, and overseeing maintenance and contracted service work to ensure safe, compliant facility operations. Responsibilities include developing work plans, serving as COR for contracted services, and enforcing OSHA and life/safety codes.

Qualifications

• Must be a U.S. citizen or national.
• Background investigation with favorable adjudication.
• Selective Service registration for males born after 12-31-1959.

Responsibilities

• Serves as a member of a diverse management team for the benefit of an entire park or organization.
• Implements a safety program with training to eliminate at-risk behaviors and environments by enforcing regulations and policy.
• Plans work, establishes work schedules and priorities, and assigns work to operate facilities at their most effective/efficient level.
• Develops annual work plans for maintenance division utilizing information from a facility maintenance system.
• Develops scope, plans, specifications, project statements and justifications, and independent cost estimates for in-house and contracted service calls, work orders, and maintenance projects.
• Serves as Contracting Officer Representative (COR) for privately contracted business functions and services, including workflow input, procurement planning and scheduling, project budget development and execution, project oversight, and quality control.
• Creates and implements a culture of safety in the work environment where all employees are aware of risks, how to protect themselves, and are empowered to speak up on behalf of the safety of themselves and others.
• Supervises and maintains day-to-day operations of facilities to ensure subordinate staff complete routine maintenance, repairs, and maintenance work orders in a timely and satisfactory manner.
• Ensures all facility management operations and actions, both construction and ongoing maintenance functions, are conducted in accordance with all pertinent OSHA regulations/standards.
• Interprets and ensures compliance with all Building Codes, Life Safety Codes, Accessibility Standards, and Electrical Codes.

Job description

Summary

This position is located within the Department of the Interior, National Park Service, Midwest Region, Wind Cave National Park, Hot Springs, South Dakota. Salary Range Information (Per Annum): GS12, Step 1 at $89,508 to GS12, Step 10 at $116,362 RUS (2026) *First time hires to the federal government typically start at the beginning salary in the range for their respective grade level.

Major Duties

Some of the major duties you will perform include but are not limited to the following:

• Serves as a member of a diverse management team for the benefit of an entire park or organization.
• Implements a safety program with training to eliminate at-risk behaviors and environments by enforcing regulations and policy.
• Plans work, establishes work schedules and priorities, and assigns work to operate facilities at their most effective/efficient level.
• Develops annual work plans for maintenance division utilizing information from a facility maintenance system.
• Develops scope, plans, specifications, project statements and justifications, and independent cost estimates for in-house and contracted service calls, work orders, and maintenance projects.
• Serves as Contracting Officer Representative (COR) for privately contracted business functions and services, including workflow input, procurement planning and scheduling, project budget development and execution, project oversight, and quality control.
• Creates and implements a culture of safety in the work environment where all employees are aware of risks, how to protect themselves, and are empowered to speak up on behalf of the safety of themselves and others.
• Supervises and maintains day-to-day operations of facilities to ensure subordinate staff complete routine maintenance, repairs, and maintenance work orders in a timely and satisfactory manner.
• Ensures all facility management operations and actions, both construction and ongoing maintenance functions, are conducted in accordance with all pertinent OSHA regulations/standards.
• Interprets and ensures compliance with all Building Codes, Life Safety Codes, Accessibility Standards, and Electrical Codes.

Education

This position has a mandatory education requirement. You must submit a copy of your transcript(s) to support claimed education if substituting education for experience. Transcripts must include your name, school name, grades, credit hours earned, major(s), grade point average or class ranking, and date the degree was conferred, if applicable. A typed list of courses, grades, semester/quarter hours, GPA, etc. will not be accepted. Non-submission may result in being rated not qualified for the position. Unofficial transcripts are acceptable, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work. Foreign Education: To receive credit for education completed outside the United States, you must show proof that the education has been submitted to a private organization that specializes in interpretation of foreign educational credentials and such education has been deemed at least equivalent to that gained in conventional U.S. education programs. For more information on how foreign education is evaluated, visit: https://www.ed.gov/about/initiatives/international-affairs/recognition-of-foreign-qualifications

Requirements

• Must be a U.S. Citizen or National.
• Appointment subject to background investigation and favorable adjudication.
• Males born after 12-31-59 must be registered for Selective Service.
• Direct Deposit participation required.
• Successfully pass the E-Verify employment verification check. To learn more, visit https://www.e-verify.gov/.
• Must possess and maintain a valid driver's license throughout employment.
• You are required to wear a uniform and comply with uniform standards. A uniform allowance will be provided.
• A financial disclosure report will be required within 30 days of appointment.
• This position requires you to wear an officially approved uniform while in a duty status. You are required to wear the uniform in accordance with applicable policies and be required to sign a condition of uniform wear statement.
• This position may require regular and recurring overtime and shift work.
• As a condition of employment for accepting this position, you may be required to serve a 1-year probationary position to evaluate your fitness and whether your continuation of employment advances the public interest.
• Under applicable law, the employment of an individual serving a probationary or trial period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized.
• Upon completion of your probationary position your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
• *Additional Requirements located under qualifications*

Evaluations

Your qualifications will be evaluated based on your application materials (e.g. resume, supporting documents), the responses you provide on the application questionnaire, and the result of the additional assessment(s) required for this position. To be considered for this position, you must complete all required steps in the process. Your resume must not exceed 2 pages. Only the document submitted as the "Resume" under the Documents section will be used to determine your qualifications/eligibility and for rating purposes. In the event you submit more than one resume, only the latest submission will be reviewed. You will be assessed in the following competencies (knowledge, skills, abilities, and other characteristics):

• Compliance
• Leadership
• Planning and Evaluating
• Project Management
• Team Building

To be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires successful completion of additional assessment(s), including a structured resume review by subject matter experts. These assessments measure the critical competencies listed above that are required to successfully perform the job. All qualified non-competitive applicants and the best-qualified Merit Promotion applicants will be referred to the hiring manager for consideration. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration or your score may be lowered. Cheating on an assessment may also result in your removal from consideration. Applicants who include vulgar, offensive, or inappropriate language or information in your application package will be ineligible for further consideration for this position. Current or former displaced Federal employees who are surplus, displaced, or involuntarily separated have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP). To be considered under CTAP/ICTAP, you must be well-qualified, score at least 85 (i.e., meet the minimum qualification requirements, including any selective placement factors; education, and experience requirements), and be able to perform the duties of the position upon entry.

Other Information

AREA INFORMATION: The duty location of this position is in the Facilities Management Division at Wind Cave National Park, Hot Springs, SD. The 33,970 acre park is the sixth oldest park in the system and the first to protect a cave. Wind Cave is the seventh longest and one of the most complex caves in the world, with 160+ miles of surveyed passages and numerous backcountry caves. Named for barometric winds at its entrance, this maze of passages is home to boxwork, a unique formation rarely found elsewhere. Bison, elk, mule deer, pronghorn, black footed ferrets, prairie dogs, mountain lions, bobcat and coyote inhabit the rolling mixed grass prairie and Ponderosa forests of the hillsides. Wind Cave historically and today, plays an important role in the traditions and culture of many Tribal Nations and is the site of origin for the Lakota people. The park is located in the southern Black Hills of southwest South Dakota, approximately 5 1⁄2 hours north of Denver, CO. Medical and dental services, shopping, restaurants, and churches of most faiths are available in Hot Springs (12 miles) and Custer (20 miles). The full-service community of Rapid City, SD (pop. 60,000) is 60 miles away. Climate extremes range from sub-zero temperatures during winter to over 100 degrees during summer. Additional vacancies may be filled using this job announcement. All DOI employees, their spouses, and minor children may not acquire or retain any claim, permit, lease, small tract entry, or other rights granted by the Department in Federal lands, with limited exceptions. Additional ethics prohibitions can be found here, DOI Ethics Prohibitions | U.S. Department of the Interior. Physical Demands: Work is mostly sedentary in an office setting. At times, walking, hiking, climbing, bending, and moderate lifting are required. Work Environment: The work involves regular and recurring exposure to moderate risks and discomforts associated with the operation repair and maintenance of park infrastructure and equipment. There are occasions of exposure to risk situations. The duties of this position are suitable for telework only during an emergency or natural disaster.