Supervisory CBP Officer (Watch Commander - POE)

Customs and Border Protection

San Francisco (CA)

On-site

USD 168,000 - 197,000

Full time

5 days ago

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Job summary

Customs and Border Protection in San Francisco is seeking a Supervisory CBP Officer (Watch Commander - POE) to lead port operations, assign duties, and ensure secure, coordinated responses during normal and emergency conditions.

You will review reports for senior leadership, direct investigations, and plan assignments across multiple locations within the port. A Secret clearance is required; salary ranges from $167,841 to $197,200 per year.

Qualifications

Secret security clearance required
Experience in port operations or law enforcement leadership preferred
Ability to manage multiple locations and large-scale operations

Responsibilities

Lead port operations and direct staff across locations
Coordinate incident response and emergencies
Review reports for senior leadership and ensure timely dissemination
Plan assignments, projects, and investigations to improve port security and efficiency

Job description

Supervisory CBP Officer (Watch Commander - POE)

Hiring Agency: Customs and Border Protection
Department: Department of Homeland Security

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, San Francisco Field Office, Area Port of San Francisco, located in San Francisco, California.

Key Responsibilities

Joining the Customs and Border Protection Office of Field Operations will allow you to use your expertise to manage one or more national programs in order to help to detect and prevent terrorists and instruments of terror from entering/exiting the U.S. Apply for this exciting opportunity to direct programs that strengthen the Department's ability to perform homeland security. This position starts at a salary of $167,841.00 (GS-14, Step 1) to $197,200.00 (GS-14, Step 10).

In this Watch Commander position for the Office of Field Operations, you will become a key member of a team of homeland security professionals responsible for managing all reportable incidents, emergent activities within the port.

Major duties may include: Serving as a senior manager with responsibility for planning, directing, coordinating, assigning, organizing, and evaluating all work activities conducted in multiple location in one or many environments at a large port of entry. Acting as the single accountable official covering all locations within the port of managing normal operations as well as major incidents and emergencies.

Ensuring higher-level management is notified of any incident that will affect, disrupt, or impede operations in any way. - Reviewing, approving, and disseminating rapid, detailed, and accurate reports for senior leadership regarding significant events including emergency situations, high-profile arrests, major seizures, and other operational issues.

Planning and carrying out assignments, projects, studies, or investigations intended to explore and resolve major operational and law enforcement problems, or to develop, improve, or install new procedures.

If going from a LEO Covered Position to a Secondary CBPO Special Retirement Covered (SRC) Position: Please be advised that when you enter on duty in this Secondary CBPO SRC position you will no longer be covered under the Special Retirement System for Law Enforcement Officers, but will only be covered under the Federal Employees Retirement System (FERS).

For further information on the Secondary CBPO Enhanced Retirement Coverage, please see the Qualifications section If going from a Primary CBPO Special Retirement Covered (SRC) Position to a Secondary CBPO SRC Position and you have less than 3 years in a Primary CBPO SRC Position: Please be advised that when you enter on duty in this Secondary CBPO SRC position you will no longer be covered under the Special Retirement System for CBP Officers, but only be covered under the Federal Employees Retirement System (FERS) or covered under your applicable non-special retirement system depending upon previous service.

For further information on the Secondary CBPO SRC, please see the Qualifications section. Physical and Environmental Conditions: The work environment includes offices, aircraft operation areas, airline passenger and cargo areas, and marine docks. Periods of outdoor work may be required in snow, rain, or extreme heat. Occasional periods of outdoor work may be required in remote areas with no modern comfort facilities.

The work may involve the use of toxic chemicals, pesticides and fumigants. Protective clothing may be required such as hard hats, gloves, goggles, hearing protection, and respirators.

Requirements & Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Which agency is hiring for this position?

This position is with Customs and Border Protection, Department of Homeland Security.

What is the salary for this position?

The posted pay range is $167841 – $197200/yr.

What security clearance is required?

This position requires a Secret security clearance.

What is the application deadline?

Applications close on 2026-10-02.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.